Qureos Mentor

East Carolina University

<p></p><div><div><div><div><div><div><div>Reporting to the Director of Engagement &amp; Development, the POSO Specialist serves as the primary resource for employee engagement, development, and employee relations. The unit focuses on the employee journey from recruitment to departure as well as focusing on the relationship between the employee and the institution. This role is responsible for learning and development initiatives and employee engagement programs to enhance organizational culture and workforce success. Additionally, the position supports conducting formal reviews, advising leadership on complex employee issues, and ensuring adherence to university, state, and federal laws and policies.<br>
</div><div><b>65% Employee Relations</b><br>
</div><div><b>Consultation, Analysis, and Policy Application</b></div><ul>
<li>Serve as the day-to-day employee relations (ER) consultant for employees, supervisors, and managers to surface and address workplace concerns early and effectively.</li>
<li>Provide consultation and coaching on performance, conduct, and workplace issues; recommend corrective action strategies and follow through steps, including formal disciplinary actions.</li>
<li>Interpret and apply university, state, and federal policies/procedures to non&#8209;routine situations; exercise sound judgment on complex cases across varied academic and administrative units.</li>
<li>Maintain strict confidentiality and complete, timely documentation for all matters.</li>
<p></p>
</ul><div><b>Investigations, Dispute Resolution, and Case Management</b></div><ul>
<li>Participate in thorough, impartial reviews into complaints and concerns involving staff, faculty, and student employee interactions; gather and analyze evidence; prepare findings and action recommendations.</li>
<li>Facilitate mediation and other problem-solving approaches to resolve disputes at the earliest possible stage.</li>
<li>Manage sensitive situations (discipline, grievances, return to work, and other crises) with timely communication and risk aware recommendations.</li>
</ul><div><b>Program and Process Responsibilities (ER)</b></div><ul>
<li>Administer performance evaluation processes for assigned areas (e.g., system functionality/workflow oversight; completion tracking and reporting).</li>
<li>Consult with departments on Reduction-in-Force (RIF) needs and coordinate all steps of the RIF process.</li></ul><div><br>
</div><div>
<b>30% Learning &amp; Development and Employee Engagement</b><br>
</div><ul><li><b>Partner enablement &amp; performance management coaching</b>: Provide practical training on documentation, feedback, performance planning/reviews, and PIP
</li><li><b>Engagement initiatives</b>: Support climate/engagement survey logistics and post&#8209;survey roll&#8209;ups for leader action&#8209;planning; coordinate with and provide training for POSO partners on follow&#8209;through.&middot;</li>
<li><b>Program design &amp; development</b>: Assess needs; research and design strategic, goal&#8209;aligned learning for managers and employees (instructor&#8209;led, online, hybrid) spanning leadership, communication, team effectiveness, core people development practices, and system skills.</li>
<li><b>Evaluation &amp; improvement</b>: Measure effectiveness (e.g., surveys/metrics), analyze outcomes, and iterate content/delivery to improve impact.</li>
<li><b>Department consults &amp; custom solutions</b>: Consult with departments to identify needs; design/deliver tailored training sessions; recommend process improvements; collaborate with and train POSO partners to address organizational development goals.</li></ul><div><br>
</div><div>
<b>5% Other Duties as Assigned: </b>Perform other duties as assigned.<br>
<br>
This position may be eligible for flexible work arrangements including hybrid work and flexible scheduling.<br>
<br>
Contingent upon availability of funds.</div></div>
</div><br>
<div><div><b>Minimum Education/Experience
</b></div><div>Bachelor&rsquo;s degree and two years of progressively responsible professional human resources management experience; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.</div>
</div><br>
<div><div><b>License or Certification Required by Statute or Regulation
</b></div><div>None</div>
</div><br>
<div><div><b>Preferred Experience, Skills, Training/Education
</b></div><div><ul><li>Master&rsquo;s degree in Human Resources, Organizational Development, Public Administration, or related field.</li>
<li>Certifications: PHR/SPHR or SHRM&#8209;CP/SHRM&#8209;SCP.</li>
<li>Formal mediation training/experience.</li>
<li>Experience conducting workplace investigations in higher education or the public sector.</li>
<li>Proficiency with HRIS/case management systems and Microsoft 365; strong analytical/reporting skills.</li>
<li>Demonstrated experience developing and delivering manager facing training.</li>
<li>Working knowledge of applicable employment laws/regulations and HR practices.</li>
<li>Strong interpersonal, written, and verbal communication skills, with demonstrated conflict resolution capabilities.</li>
<li>Proven ability to manage sensitive and confidential information and handle multiple priorities with timeliness and accuracy.</li></ul></div><br>
<p></p>
</div><br>
<div><div><b>Special Instructions to Applicant
</b></div><div><div>East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.</div><div>
<br>
Applicants must be currently authorized to work in the United States on a full-time basis.</div></div>
</div><br>
<div><div><b>Additional Instructions to Applicant</b></div>
<div>In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.</div>
</div><br>
<div><div><b>Job Open Date </b></div><div>11/06/2025</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.</b></div>
</div><br>
<div></div><div><div><b>Initial Screening Begins </b></div><div>11/20/2025</div>
</div><br>
<div><div><b>Rank Level</b></div>
</div><br>
<div></div><div><div><b>Quick Link for Direct Access to Posting </b></div><div>https://ecu.peopleadmin.com/postings/90073</div>
</div><br>
<div><div><b>Nondiscrimination Statement</b></div>
<div>East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.<br>
<br>
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or <b>ADA</b><b>-Coordinator@ecu.edu</b>.</div>
</div><br>
<div><div><b>Eligibility for Employment
</b></div><div>Final candidates are subject to criminal &amp; sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.</div>
</div><br>
<div><div><b>Department for People Operations, Success, and Opportunity</b></div>
<div>If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.</div></div></div></div></div></div>

POSO Specialist - Employee Relations Focus

<p></p><div><div><div><div><div><div><div>Reporting to the Director of Engagement &amp; Development, the POSO Specialist serves as the primary resource for employee engagement, development, and employee relations. The unit focuses on the employee journey from recruitment to departure as well as focusing on the relationship between the employee and the institution. This role is responsible for learning and development initiatives and employee engagement programs to enhance organizational culture and workforce success. Additionally, the position supports conducting formal reviews, advising leadership on complex employee issues, and ensuring adherence to university, state, and federal laws and policies.<br>
</div><div><b>65% Learning &amp; Organizational Development</b></div><br>
<div></div><ul>
<li>
<b>Program design &amp; development</b>: Assess needs; research and design strategic, goal&#8209;aligned learning for managers and employees (instructor&#8209;led, online, hybrid) spanning leadership, communication, team effectiveness, core people development practices, and system skills.</li>
<li><b>eLearning &amp; content creation</b>: Build and maintain online modules and micro&#8209;learning using university&#8209;standard authoring tools (e.g., Articulate, Captivate, Camtasia).</li>
<li><b>LMS</b><b>/catalog administration &amp; communications</b>: Publish offerings, manage sections/enrollments/certificates, maintain accurate catalog pages, and communicate schedules and access instructions. Maintain participation and credential records.</li>
<li><b>Program operations &amp; partnerships</b>: Coordinate dates, presenters, and logistics; partner with internal/external subject&#8209;matter experts to plan and deliver sessions; manage materials and supporting resources.</li>
<li><b>Evaluation &amp; improvement</b>: Measure effectiveness (e.g., surveys/metrics), analyze outcomes, and iterate content/delivery to improve impact.</li>
<li><b>Department consults &amp; custom solutions</b>: Consult with departments to identify needs; design/deliver tailored training sessions; recommend process improvements; collaborate with POSO partners to address organizational development goals.</li>
<li><b>Compliance of training content</b>: Ensure learning content aligns with applicable university policies and governing requirements; coordinate updates when requirements change.</li>
<li><b>New Faculty &amp; Staff Orientation (</b><b>NFSO</b><b>) &amp; onboarding (backup</b>): Serve as a backup resource for NFSO facilitation/scheduling and new&#8209;hire onboarding logistics; help keep materials and the new employee site current when covering.</li></ul><p></p><div><br>
</div><div>
<b>30% Employee Relations &amp; Employee Engagement</b><br>
</div><ul><li><b>Supervisor enablement &amp; performance management coaching</b>: Provide practical guidance and training to supervisors and partners on documentation, coaching and feedback, performance planning/reviews, and PIP support in partnership with the Engagement and Development team.</li>
<li><b>Early conflict support &amp; facilitation</b>: Offer conflict&#8209;coaching and low&#8209;risk facilitation to resolve issues early; escalate complex cases to POSO Specialists. Refer matters related to Title IX or EEO to the appropriate offices; coordinate as needed to avoid duplication.</li>
<li><b>Engagement initiatives</b>: Support climate/engagement survey logistics and post&#8209;survey roll&#8209;ups for leader action&#8209;planning; coordinate with POSO partners on follow&#8209;through.</li>
<li><b>Recognition &amp; events</b>: Assist with employee recognition programs and events (e.g., Service Awards, Treasured Pirate, state programs), including logistics, records, and communications.</li></ul><div><br>
</div><div>
<b>5% Other Duties as Assigned: </b>Perform other duties as assigned.<br>
<br>
This position may be eligible for flexible work arrangements including hybrid work and flexible scheduling.<br>
<br>
Contingent upon availability of funds.</div></div>
</div><br>
<div><div><b>Minimum Education/Experience
</b></div><div>Bachelor&rsquo;s degree and two years of progressively responsible professional human resources management experience; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.</div>
</div><br>
<div><div><b>License or Certification Required by Statute or Regulation
</b></div><div>None</div>
</div><br>
<div><div><b>Preferred Experience, Skills, Training/Education
</b></div><ul><li>Master&rsquo;s degree in Instructional Design, Educational Technology, Adult Education, Organizational Development, Human Resources, Business Administration, or a related field.</li>
<li>Professional certifications such as APTD/CPTD, SHRM&#8209;CP/SHRM&#8209;SCP, or PHR/SPHR
</li><li>Experience designing and delivering professional development for staff and administrators, including management development content</li>
<li>Proficiency with Articulate 360ai, Panopto, and Cornerstone LMS
</li><li>Experience with live, hybrid, and asynchronous instructional formats</li>
<li>Strong consultation and needs assessment skills</li>
<li>Knowledge of adult learning theory and instructional design models (e.g., ADDIE)</li>
<li>Experience supporting recognition programs and survey&#8209;based engagement work.</li>
<li>Strong communication and facilitation skills; ability to manage sensitive information with discretion and meet deadlines in a fast&#8209;moving environment.</li>
<li>Proven ability to manage sensitive and confidential information and handle multiple priorities with timeliness and accuracy.</li>
</ul>
</div><br>
<div><div><b>Special Instructions to Applicant
</b></div><div>East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.<br>
<br>
Applicants must be currently authorized to work in the United States on a full-time basis.</div>
</div><br>
<div><div><b>Additional Instructions to Applicant</b></div>
<div>In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.</div>
</div><br>
<div><div><b>Job Open Date </b></div><div>11/06/2025</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.</b></div>
</div><br>
<div></div><div><div><b>Initial Screening Begins </b></div><div>11/20/2025</div>
</div><br>
<div><div><b>Rank Level</b></div>
</div><br>
<div></div><div><div><b>Quick Link for Direct Access to Posting </b></div><div>https://ecu.peopleadmin.com/postings/90075</div>
</div><br>
<div><div><b>Nondiscrimination Statement</b></div>
<div>East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.<br>
<br>
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or <b>ADA</b><b>-Coordinator@ecu.edu</b>.</div>
</div><br>
<div><div><b>Eligibility for Employment
</b></div><div>Final candidates are subject to criminal &amp; sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.</div>
</div><br>
<div><div><b>Department for People Operations, Success, and Opportunity</b></div>
<div>If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.</div></div></div></div></div></div>

POSO Specialist - Learning & Organizational Development Focus

<p></p><div><div><div><div><div><div><div>The Associate University Counsel plays a pivotal role in advancing the university&rsquo;s mission by providing high-level legal counsel and strategic guidance on matters impacting East Carolina University, with a focus on supporting the main campus academic colleges and schools. The Associate University Counsel collaborates with a dedicated team of legal professionals to address a wide array of legal, risk management, and compliance issues, ensuring the university operates within legal and regulatory frameworks while supporting its academic and operational goals. This role is responsible for delivering proactive legal strategies, managing complex legal matters, and building strong relationships with university leadership, faculty, and staff. This position engages with the complex and broad existing needs of the university and forms positive relationships with the leadership and administrators to provide excellent legal support and services.<br>
<br>
<b>Legal Advice and Counsel</b>
</div><ul><li>Supports the General Counsel in pursuing execution of the University&rsquo;s strategic plan with the delivery of relevant, expert legal services.</li>
<li>Provides direct legal services, as assigned depending on need, in areas such as, but not limited to, compliance, privacy, employment, litigation, and other areas, and as assigned by the Vice Chancellor and General Counsel. This may include high-profile legal matters and larger legal projects as necessary.</li>
<li>Advise University offices and departments on how to best to meet goals and objectives of ECU while fulfilling University, UNC System, and legal obligations.</li>
<li>Advises senior executives, department leaders, and staff on legal risks and opportunities, ensuring alignment with university goals and policies.</li>
<li>Drafts, reviews, and recommends revisions to University policies.</li>
<li>Advises and occasionally serves on ad hoc and standing committees.</li>
<li>Maintains and improves legal expertise by following developments and participating in continuing legal education regarding higher education law.</li>
<li>Provides training and presentations on legal issues and developments for members of the University community.</li>
<li>Other strategic and administrative duties as assigned.</li></ul><p></p><div><br>
</div><div><b>
Legal Representation</b></div><ul>
<li>Serves as liaison and representative of OUC with legal staff of the North Carolina Department of Justice/Office of the Attorney General, UNC System Office of Legal Affairs, and other external legal associations as assigned.</li>
<li>Represents the university in matters including negotiations, mediations, and proceedings, as necessary, including proceedings before various local, state, and federal agencies and courts, in coordination with the North Carolina Department of Justice, UNC System Office, and/or other outside counsel. Communicates, and interfaces with attorneys representing potential litigants and complainants having disputes with the University.</li>
<li>Represent the University when issues arise with external regulatory and law enforcement agencies such as the Equal Employment Opportunity Commission, United States Department of Justice, Department of Education, State and Federal Bureaus of Investigation, the Office for Civil Rights, and State Ethics Commission. This function may require responding to inquiries, charges, or complaints registered by or with such organizations, usually through providing advice for internal investigations; marshaling evidence; and assisting in the development and articulation of the University&rsquo;s response.</li>
</ul><div>
<br>
Contingent upon availability of funds.</div></div>
</div><br>
<div><div><b>Minimum Education/Experience
</b></div><div>Associate University Counsel must have a J.D. from an ABA-accredited law school; Either a current member in good standing of the North Carolina Bar or eligible for admission to the North Carolina Bar within one (1) year of hiring; Minimum of five (5) years legal experience.</div>
</div><br>
<div><div><b>License or Certification Required by Statute or Regulation
</b></div><div>None</div>
</div><br>
<div><div><b>Preferred Experience, Skills, Training/Education
</b></div><div>A demonstrated work history in regulatory compliance, privacy, litigation or other in-house legal support, or experience practicing law in academic medical center.</div>
</div><br>
<div><div><b>Special Instructions to Applicant
</b></div><div>East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full-time basis.</div>
</div><br>
<div><div><b>Additional Instructions to Applicant</b></div>
<div>In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.</div>
</div><br>
<div><div><b>Job Open Date </b></div><div>11/07/2025</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>No</div>
</div><br>
<div><div><b>Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.</b></div> <div>11/21/2025</div>
</div><br>
<div><div><b>Initial Screening Begins </b></div><div>11/22/2025</div>
</div><br>
<div><div><b>Rank Level</b></div>
</div><br>
<div></div><div><div><b>Quick Link for Direct Access to Posting </b></div><div>https://ecu.peopleadmin.com/postings/89638</div>
</div><br>
<div><div><b>Nondiscrimination Statement</b></div>
<div>East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.<br>
<br>
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or <b>ADA</b><b>-Coordinator@ecu.edu</b>.</div>
</div><br>
<div><div><b>Eligibility for Employment
</b></div><div>Final candidates are subject to criminal &amp; sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.</div>
</div><br>
<div><div><b>Department for People Operations, Success, and Opportunity</b></div>
<div>If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.</div></div></div></div></div></div>

Associate University Counsel

Join East Carolina University and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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POSO Specialist - Employee Relations Focus

POSO Specialist - Learning & Organizational Development Focus

Associate University Counsel