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Easy Lease Motor Cycle Rental

ROLE PURPOSETo serve as the primary point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.KEY ACCOUNTABILITIES OF THE ROLE&middot; Efficiently allocate and dispatch vehicles to meet service demands.&middot; Monitor real-time vehicle locations and adjust schedules as needed.&middot; Serve as the primary point of contact between drivers, field&middot; personnel, and clients.&middot; Relay important information and provide updates on service statuses.&middot; Plan and optimize vehicle routes to minimize travel time and enhance fuel efficiency.&middot; Utilize navigation tools to guide drivers and ensure on-time arrivals.&middot; Coordinate responses to emergencies, accidents, or unexpected service disruptions.&middot; Implement contingency plans to address unforeseen challenges.&middot; Maintain accurate records of dispatch activities, including schedules, service requests, and incidents.&middot; Generate reports on vehicle performance and operational efficiency.&middot; Interact with customers to gather information, address inquiries, and provide updates on service delivery.&middot; Resolve customer issues and concerns related to dispatch activities.&middot; Generate the reports and submit to the finance.&middot; Monitor cash and credit services and also collect the cash and submit to finance.QUALIFICATIONSBachelor's degree in Business Administration or a related fieldPREVIOUS EXPERIENCEMinimum 1-2 years of experience in related field.SKILLS/ TECHNICAL KNOWLEDGE REQUIRED FOR THIS ROLE&middot; Email Writing Skills&middot; Microsoft Excel (Creating reports - V-lookup /X-lookup / Pivot/ Graphs)&middot; Multi-Tasking personality must be Bold, Confident, Dynamic and Active listener.&middot; Dispute Resolution / Conflict Management&middot; Effective Time Management&middot; Quick decision makingPay: Up to AED3,500.00 per monthWork Location: In person

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Easy Lease Motor Cycle Rental

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