Qureos Mentor

Ebrahim Khalil Kanoo B.S.C (c)

<div>
 
 
 Job Purpose:
 
 
 
 To provide advanced technical support for diagnosing, troubleshooting, and resolving vehicle issues across the company&rsquo;s automotive brands. The role ensures timely and accurate assistance to service technicians and customers, enhances workshop productivity, and upholds Kanoo&rsquo;s high service standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide in-depth technical support to workshop technicians and service advisors for complex vehicle diagnostics and repairs.
 </li>
 <li>
 Perform root cause analysis for recurring technical issues and communicate solutions through detailed technical reports.
 </li>
 <li>
 Liaise with manufacturer technical teams for escalated cases, warranty claims, and technical bulletins.
 </li>
 <li>
 Conduct on-site inspections, tests, and evaluations to verify repair accuracy and ensure compliance with OEM standards.
 </li>
 <li>
 Assist in developing and delivering training to technical teams on new vehicle systems, diagnostic tools, and service procedures.
 </li>
 <li>
 Maintain and update company&rsquo;s technical database with troubleshooting procedures, product updates, and diagnostic results.
 </li>
 <li>
 Ensure all support activities comply with Bahrain Labour Law and safety regulations.
 </li>
 <li>
 Provide technical feedback to Product, Service, and Quality Control departments to improve service processes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s Degree in Automotive Engineering or related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of experience in automotive technical support, diagnostics, or service engineering (GCC experience preferred).
 </li>
 <li>
 Advanced knowledge of vehicle electronics, diagnostic tools, and mechanical systems.
 </li>
 <li>
 Experience with OEM diagnostic software is an advantage.
 </li>
 <li>
 Strong analytical and problem-solving abilities with excellent written and verbal communication skills.
 </li>
 <li>
 Proficiency in MS Office and automotive service systems (DMS/CRM).
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Technical Expertise: Deep understanding of automotive diagnostics and troubleshooting.
 </li>
 <li>
 Communication: Clear, concise, and customer-focused communication.
 </li>
 <li>
 Analytical Thinking: Systematic approach to resolving technical issues.
 </li>
 <li>
 Collaboration: Works effectively with cross-functional teams and OEM representatives.
 </li>
 <li>
 Continuous Learning: Keeps abreast of automotive technology advancements.
 </li>
 <li>
 Integrity &amp; Compliance: Adheres to ethical and regulatory standards.
 </li>
 </ul>
 
 
 
 
 
 Why Join Kanoo?
 
 
 <ul>
 <li>
 Competitive compensation and benefits.
 </li>
 <li>
 Continuous professional development and training opportunities.
 </li>
 <li>
 Work with globally recognized automotive brands in a culture of innovation.
 </li>
 <li>
 Access to advanced diagnostic tools and a collaborative technical network.
 </li>
 </ul>
 
 
</div>

Technical Support Specialist

<div>
 
 
 
 Job Purpose:
 
 
 
 
 We are looking for an experienced
 
 Software Sales Account Manager
 
 with proven expertise in IT System Integration and Business Application Solutions. The role is responsible for managing large corporate accounts, developing strategic account plans, building strong customer relationships, and driving solution-based business across multiple product lines.
 
 
 
 
 
 The Account Manager will also be accountable for achieving assigned sales targets by promoting and selling
 
 Business Applications Solutions
 
 , including
 
 ERPs, HRMS, Portals, Mobile Apps, and Software Solutions &amp; Services
 
 . Experience in selling
 
 Cloud-based solutions and related services
 
 will be an added advantage.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Identify, acquire, and develop new customer accounts.
 </li>
 <li>
 Manage and grow relationships with large enterprise and corporate clients.
 </li>
 <li>
 Achieve assigned Gross Profit (GP) and revenue targets for the financial year.
 </li>
 <li>
 Drive solution-based sales for the company&rsquo;s focused product lines.
 </li>
 <li>
 Ensure early vendor engagement and protect opportunities for successful deal closure.
 </li>
 <li>
 Work closely with Pre-Sales, Support, Back Office, and Management teams to prepare and submit professional proposals.
 </li>
 <li>
 Proactively engage with customers for major opportunities and conduct due diligence to maximize winning potential in tenders and bids.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent qualification.
 </li>
 <li>
 Minimum
 
 4&ndash;5 years of sales experience
 
 in the
 
 IT / System Integration
 
 industry.
 </li>
 <li>
 Proven experience in selling
 
 Software Solutions, Cloud Services, and IT Infrastructure Solutions
 
 .
 </li>
 <li>
 Strong communication, negotiation, and relationship management skills.
 </li>
 <li>
 Customer-focused with a solution-oriented approach.
 </li>
 </ul>
</div>

Account Manager - Software Sales

Join Ebrahim Khalil Kanoo B.S.C (c) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ebrahim Khalil Kanoo B.S.C (c)

ABOUT_COMPANY

Technical Support Specialist

Account Manager - Software Sales