Qureos Mentor

Ebrahim Khalil Kanoo B.S.C (c)

<div>
 
 We, at E.K.Kanoo, are looking for a Service Advisor. The ideal candidate is responsible for providing excellent customer service and acting as a liaison between customers and the automotive service department. They assist customers in scheduling vehicle repairs and maintenance, explain services and costs, and ensure customer satisfaction throughout the entire service process. The Service Advisor plays a crucial role in maintaining customer relationships and maximizing service department revenue.
 
 
 
 
 
 
 
 
 
 Job Purpose, Duties &amp; Responsibilities
 
 
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 Responsible for achieving the monthly sales target
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 Responsible for communicating with the clients to identify and record vehicle issues
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 Responsible for promoting the products and services to the clients
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 Ensure customer service excellence is maintained
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 Responsible for following up on the jobs&rsquo; orders with all concerned parties
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 Collaborate with other service advisors and department staff to ensure smooth operations and a positive customer experience
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 Handle customer inquiries, concerns, and complaints promptly and professionally, aiming for resolution and customer satisfaction.
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 Communicate with technicians to provide them with necessary information and ensure repairs are completed as per customer expectations and within the promised timeframe.
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 Ensure all quality standards, processes, procedures and policies are met at all times
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 Provide all necessary progress reports on a regular and as required basis
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 Responsible to follow and implement relevant requirements of Environment, Health, Safety &amp; Quality manual
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 Required, Skills, Qualifications &amp; Experience
 
 
 
 
 
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 High school diploma or equivalent; additional vocational or technical training is a plus.
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 Previous experience 2-3 years in automotive service or customer service roles is preferred.
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 Strong communication and interpersonal skills to effectively interact with customers, technicians, and other team members.
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 Excellent problem-solving and decision-making abilities.
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 Knowledge of automotive systems, repairs, and maintenance procedures.
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</div>

Service Advisor

<div>
 
 We are looking for a
 
 Senior Marketing Executive
 
 to support and execute integrated marketing campaigns that drive brand awareness, customer engagement, and business growth. This role requires a strong grasp of marketing strategy, excellent organizational skills, and the ability to collaborate across departments and with key brand partners. The ideal candidate will bring fresh ideas, attention to detail, and a passion for delivering impactful marketing initiatives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
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 Coordinate with central marketing teams (creative, PR, digital, events, CI, media buying).
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 Manage social media and community engagement in collaboration with cross-functional teams.
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 Assist in budgeting and performance marketing efforts, ensuring campaign attribution and ROI tracking.
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 Research and apply best practices from OEMs and international marketing examples.
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 Work with internal teams and brand principals to align marketing efforts with global standards.
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 Support the Marketing Manager in planning and executing campaigns.
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 Ensure compliance with Corporate Identity (CI) and Visual Identity (VI) guidelines.
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 Collaborate with CRM teams for campaign tracking and reporting.
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 Conduct market research to support data-driven marketing initiatives.
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 Enhance customer experience across physical and digital brand touchpoints.
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 Handle administrative tasks including documentation, permits, and showroom branding compliance.
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 Promote clear communication and collaboration within the marketing team.
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 Take ownership of individual and team responsibilities to ensure timely delivery of projects.
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 Uphold company Environment, Health, Safety, and Quality (EHSQ) policies.
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 Contribute to fostering a positive safety and quality culture.
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 Qualifications &amp; Experience
 
 
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 Bachelor&rsquo;s degree in Marketing or a related field.
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 3&ndash;6 years of experience in a marketing-related role.
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 Skills &amp; Competencies:
 
 
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 Strong understanding of marketing principles and campaign strategies.
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 Ability to create and manage engaging content across various channels.
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 Experience with campaign planning, execution, and performance analysis.
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 Proficiency in Microsoft Office Suite.
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 Strong interpersonal and communication skills for internal and external collaboration.
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 Excellent organizational and multitasking abilities.
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 Familiarity with brand consistency, ROI metrics, and customer engagement tactics.
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</div>

Senior Marketing Executive

Join Ebrahim Khalil Kanoo B.S.C (c) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ebrahim Khalil Kanoo B.S.C (c)

ABOUT_COMPANY

Service Advisor

Senior Marketing Executive