Qureos Mentor

Ecosine Transports Llc

<p><strong>Job Responsibilities:</strong></p>
<ul>
 <li>Monitor real-time fleet operations through GPS tracking, dispatch software, and communication systems.</li>
 <li>Ensure all vehicles operate according to assigned routes, schedules, and customer bookings.</li>
 <li>Track captain punctuality and immediately report any delays or deviations.</li>
 <li>Ensure drivers are positioned at the designated pick-up points on time; proactively manage idle drivers by reallocating them to high-demand areas.</li>
 <li>Coordinate with relevant departments and emergency services in the event of accidents or vehicle breakdowns.</li>
 <li>Maintain accurate records of trip logs, driver attendance, vehicle usage, and daily operational reports.</li>
 <li>Prepare and submit initial incident reports to the concerned Operations Manager promptly.</li>
 <li>Operate and troubleshoot fleet management and control room systems efficiently.</li>
 <li>Ensure all communication tools, including applications and GPS trackers, are fully operational at all times.</li>
 <li>Oversee double-shift monitoring to ensure 24/7 operational continuity.</li>
 <li>Analyze and implement heat map rerouting to enhance fleet efficiency.</li>
 <li>Assign trips to captains promptly and effectively to ensure optimal vehicle utilization.</li>
 <li>Manage hotel transportation bookings via email and ensure vehicle availability as per request.</li>
 <li>Serve as the primary point of contact for customer queries, complaints, and special service requirements.</li>
 <li>Regularly remind captains to adhere to company dress code, professional etiquette, and service excellence standards.</li>
</ul>
<b><br></b><div><span style="font-size: 11px;"><b>Role: Operations Support - Other</b></span></div><div><span style="font-size: 11px;">Industry Type: Urban Transport</span></div><div><span style="font-size: 11px;">Department: Customer Success, Service &amp; Operations</span></div><div><span style="font-size: 11px;">Employment Type: Full Time, Permanent</span></div><div><span style="font-size: 11px;">Role Category: Operations Support</span></div><div><span style="font-size: 11px;">Education</span></div><div><span style="font-size: 11px;">UG: Any Graduate</span></div>

Control Room Operator

Join Ecosine Transports Llc and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ecosine Transports Llc

ABOUT_COMPANY

Control Room Operator