Qureos Mentor

eduborate, inc.

About the Role:We are seeking a bilingual Korean/English Entry-Level Payments Operations Analyst to join our growing fintech team. This role is ideal for recent graduates or early-career professionals (0-3 years of experience) who are interested in banking operations, financial transactions, cross-boarder payments, and fintech.This position offers structured training and hands-on experience to US and Canadian payment systems. It is an excellent opportunity to build foundational experience in payments processing, transaction monitoring, and financial operations with a fast-growing environment.Key Responsibility:Payment Operations Support<ul><li>Support daily U.S. ACH and Canadian Interac transaction processing, including settlement tracking, reconciliation, and basic compliance tasks.</li><li>Monitor transaction flows and assist in resolving failed or exception transactions (including ACH return codes), escalating issues as appropriate.</li><li>Assist with chargebacks, collections, refunds, and payout processing.</li><li>Coordinate with banking partners, processors, and vendors to resolve operational issues and ensure timely and accurate payment execution.</li><li>Support transaction monitoring and risk review processes in alignment with internal controls.</li></ul>Operational Monitoring &amp; Process Improvement<ul><li>Monitor system alerts and operational reports to ensure daily payment processing runs smoothly.</li><li>Assist in maintaining and improving operational documentation, workflows, and internal procedures.</li><li>Support internal policy management and cross-functional coordination.</li><li>Participate in process improvement initiatives and gain exposure to fintech and payments industry best practices.</li><li>Work with Excel-based reports and operational data to identify discrepancies or trends.</li></ul>B2B Client Management &amp; Support<ul><li>Support onboarding and transaction execution for B2B clients.</li><li>Monitor client payment activity for accuracy and compliance.</li><li>Respond to internal and client inquiries related to transactions and operational matters.</li><li>Share observations and feedback with internal teams to improve efficiency and client experience.</li></ul>QualificationsRequired<ul><li>Bachelor's in Business, Finance, Accounting, or a related field.</li><li>Korean and English bilingual proficiency (한국어 및 영어 가능자).</li><li>Basic proficiency in Microsoft Office.</li><li>Strong attention to detail and willingness to learn.</li><li>Effective organizational and communication skills.</li></ul>Preferred<ul><li>0&ndash;3 years of experience in payments, banking operations, finance, or client support.</li><li>Internship experience in financial services, fintech, or operations.</li><li>Basic understanding of ACH, payment processing, reconciliation, or transaction monitoring.</li><li>Experience working with spreadsheets and operational data.</li></ul>Additional Information<ul><li>Must be legally authorized to work in the United States without requiring visa sponsorship now or in the future.</li><li>Salary is negotiable based on relevant experience and qualifications.</li><li>This position provides hands-on training and long-term growth opportunities within payments and fintech operations.</li></ul>Pay: From $55,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Payments Operations Analyst (Entry-Level, Korean Bilingual)

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eduborate, inc.

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Payments Operations Analyst (Entry-Level, Korean Bilingual)