Qureos Mentor

Egyptian Banks Company

<div><ul><li>Manage the full chargeback lifecycle from initiation to final resolution
</li><li>Investigate and analyze disputed transactions across issuer and acquirer perspectives
</li><li>Process chargebacks in compliance with Visa and Mastercard rules and regulations
</li><li>Review transaction data and supporting documents to build strong representment cases
</li><li>Monitor deadlines and ensure timely submission of chargeback responses
</li><li>Collaborate with internal teams (fraud, operations, customer service) to resolve disputes efficiently
</li><li>Identify trends, root causes, and potential fraud patterns
</li><li>Maintain accurate records and reporting of chargeback activities
</li><li>Communicate with customers or partners via email when required</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Business, Finance, or a related field
</li><li>5+ years of experience in chargeback management or dispute resolution
</li><li>Strong understanding of the end-to-end chargeback cycle
</li><li>Hands-on experience with both <b>issuer</b> and <b>acquirer</b> chargeback processes
</li><li>Solid knowledge of card network rules, particularly Visa and Mastercard regulations
</li><li>Experience using chargeback or dispute management systems
</li><li>Strong analytical and problem-solving skills
</li><li>High attention to detail and ability to meet strict deadlines
</li><li>Good written communication skills</li></ul></div>

Chargeback Senior Specialist

<div><ul><li>Design, develop, and maintain robust, scalable, and high-performance iOS applications.</li><li>
Collaborate with product managers, backend engineers, and designers to deliver innovative financial solutions.</li><li>
Write clean, maintainable, and testable code following best practices and modern iOS development standards.</li><li>
Architect and implement reusable components and frameworks to accelerate development.</li><li>
Ensure application performance, quality, and responsiveness across devices.</li><li>
Implement unit, UI, and integration tests to ensure high reliability and stability.</li><li>
Optimize applications for maximum speed and scalability.</li><li>
Stay up-to-date with the latest iOS trends, tools, and technologies, especially within the fintech domain.</li><li>
Participate in code reviews and drive continuous improvement within the team.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
from 3 to 5 years of professional experience developing native iOS applications.</li><li>
Strong proficiency in Swift and deep understanding of the iOS SDK.</li><li>
Solid experience with UIKit and/or SwiftUI.</li><li>
Experience with Xcode, build pipelines, and dependency management tools</li><li>
Strong understanding of mobile architecture patterns</li><li>
Experience integrating RESTful APIs, handling networking, and data persistence</li><li>
Familiarity with version control systems (Git).</li><li>
Strong understanding of performance optimization and memory management.</li><li>
Experience working in Agile/Scrum environments.</li><li>
Excellent problem-solving, communication, and collaboration skills.</li><li>
Experience in the financial or banking sector (payments, wallets, digital banking).</li><li>
Strong knowledge of mobile security best practices</li><li>
Experience with authentication mechanisms</li><li>
Familiarity with CI/CD pipelines and automated testing.</li><li>
Experience optimizing and refactoring legacy iOS applications</li></ul></div>

Senior Engineer, iOS Mobile Developer

<div>
 <ul>
  <li>
   Responsible for day-to-day administration/Project-based tasks of Next Generation Firewalls, Web Application firewalls, Network Admission Control, Routers, and legacy &amp; SDN Switches to meet the business requirements
  </li>
  <li>
   Applies software patches whenever requested either remotely or on-site.
  </li>
  <li>
   Provides 24x7 on-call/on-site support whenever preformation the duty of on-call, which has roaster that is rotated, or for emergency needs
  </li>
  <li>
   Diagnoses and resolve the network problems in short periods.
  </li>
  <li>
   Suggest improvements including permanent and workaround solutions for improvement of EBC Network &amp; security infrastructure&lsquo;s resilience, Flexibility, and scalability.
  </li>
  <li>
   Coordinates with the Security Operations Center to defend proactively against the known exploit
  </li>
  <li>
   Monitor, and report Network Security performance and integrity
  </li>
  <li>
   Acts as the primary interface with vendors including ISPs for resolving Network &amp; Security reported issues.
  </li>
  <li>
   Implementing disaster recovery procedures.
  </li>
  <li>
   Communicate with end-users, and customers when needed
  </li>
  <li>
   Investigates validity and responds to reported vulnerabilities received from all security control units
  </li>
  <li>
   Create and maintain comprehensive network documentation, including network diagrams, configurations, and standard operating procedures. This documentation ensures that the network infrastructure is well-documented, facilitating efficient troubleshooting, maintenance, and future network expansions.
  </li>
  <li>
   Collaborate with cross-functional teams, such as system administrators to ensure the seamless integration of network Security services with other IT systems. They may also lead or participate in projects related to network upgrades, migrations, and expansions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in engineering, computer science or a related field is a must
  </li>
  <li>
   5+ years of professional experience
  </li>
  <li>
   Strong experience in standard Enterprise Network Firewalls, and WAF solution.
  </li>
  <li>
   TCP, IP, ARP, Ethernet, OSPF, EIGRP, and optionally BGP, and encrypted tunneling protocols.
  </li>
  <li>
   Administering enterprise networks in mission-critical, 24x7 production environment.
  </li>
  <li>
   CCNP Enterprise, and NSE4 are a must
  </li>
  <li>
   TMOS 201, PCNSA, and DCACI are optional.C39.
  </li>
  <li>
   ITIL concepts such as Incident, Change, and Problem Management.
  </li>
  <li>
   PCI-DSS, ISO 27001
  </li>
 </ul>
</div>


Network and Security Senior Engineer

<div><ul><li>Act as first point of contact within the Facilities office during working hours to ensure phone calls are taken and queries are dealt with in a time affective manner</li><li>
Maintain the financial administration of the office including: raising purchase orders, reconciling invoices, monitoring expenditure against budget, follow up outstanding payments, and liaise with the finance team upholding accurate financial record keeping.</li><li>
Provide other administrative and operational/coordination support to the Head of Facilities, to other staff within the Regeneration and Property team and in other departments as and when requested;</li><li>
To maintain internal systems and work flow and advise Building Management Team on Administrative best practice</li><li>
Taking meetings' minutes with accuracy and circulate in a timely manner. If requested, attend meetings and minute take.</li><li>
Reports preparation of a variety of management reports and electronic presentations including overall design and manipulation and extraction of data.</li><li>
Ensure legal compliance throughout human resource management</li><li>
Maintain both soft and hard filing systems, ensuring consistency and support management team where required.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in a relevant field
</li><li>Minimum 5 years of experience in Facilities Management Administration
</li><li>Strong analytical, problem-solving, and organizational skills
</li><li>Effective communication and stakeholder management abilities
</li><li>Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
</li><li>Experience in preparing reports, dashboards, and presentations
</li><li>Familiarity with financial administration and reporting
</li><li>Awareness of quality assurance practices</li></ul></div>

Team Leader, Facilities Administration

<div><ul><li>Implement, and manage Web Application Firewall (WAF) solutions to protect web applications from threats</li><li>
Deploy and maintain DDoS protection mechanisms to ensure service availability and resilience</li><li>
Configure and manage Network Access Control (NAC) solutions to enforce secure access policies</li><li>
Collaborate with network and infrastructure teams to ensure secure architecture and configurations</li><li>
Ensure compliance with security frameworks and organizational policies</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in computer science, Information Technology, or a related field</li><li>
Minimum 5 years of hands-on experience in IT security</li><li>
Strong expertise in WAF technologies (e.g., F5 BIG-IP ASM, Cloudflare WAF, Imperva WAF)</li><li>
Experience with DDoS protection solutions (e.g., Cloudflare, F5 ASM, Akamai)</li><li>
Hands-on experience with NAC solutions (e.g., Cisco ISE, Aruba ClearPass)</li><li>
Strong networking background (TCP/IP, routing, firewalls, VPNs)</li><li>
Relevant certifications such as F5-CA, F5-CTS LTM and ASM</li><li>
Familiarity with Zero Trust architecture principles</li><li>
Strong analytical and problem-solving skills</li><li>
Excellent communication and documentation abilities</li><li>
Ability to work and handle security incidents effectively</li></ul></div>

Senior Engineer, IT Security