Qureos Mentor

ELCO

<div><div>Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.</div><div><br>
The <b>Sales Administration Specialist</b> supports the commercial organization by managing order processing activities, coordinating with internal teams, and ensuring a seamless and efficient customer experience. This role plays a key part in enabling the sales team to achieve targets by ensuring accuracy, compliance, and timely handling of all sales-related operations.</div><div><br>
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Key Responsibilities</b></div>
<ul>
<li>Manage the end-to-end sales order process, from order entry to delivery coordination, ensuring accuracy and compliance with company policies.</li>
<li>Collaborate with logistics, finance, customer service, and sales teams to ensure timely order confirmation, shipment, and invoicing.</li>
<li>Maintain up-to-date customer records, price lists, and product data within CRM and ERP systems.</li>
<li>Monitor stock availability and coordinate with the supply chain team to prioritize deliveries based on customer needs and sales commitments.</li>
<li>Prepare quotations, sales reports, and documentation required for tenders or customer proposals.</li>
<li>Handle customer inquiries related to orders, deliveries, product availability, and administrative requirements.</li>
<li>Track and report KPIs related to order accuracy, lead times, customer requests, and operational performance.</li>
<li>Support the sales team with administrative tasks, including contract documentation, credit checks, and after-sales processes.</li>
<li>Ensure compliance with internal processes, company guidelines, and local regulatory requirements.</li></ul><br>
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<b>Candidate Profile</b></div><br>
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Technical Skills</b></div>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Economics, Supply Chain Management, or related fields.</li>
<li>2&ndash;3 years of experience in sales administration, customer service, or order management.</li>
<li>Strong knowledge of ERP/CRM systems (SAP preferred).</li>
<li>Excellent proficiency in Excel and data-driven reporting.</li>
<li>Fluent in English; additional languages are considered a plus.</li></ul><br>
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Soft Skills</b></div>
<ul>
<li>Strong attention to detail and high level of accuracy.</li>
<li>Excellent organizational and multitasking abilities.</li>
<li>Effective communication and customer-service orientation.</li>
<li>Ability to work in a fast-paced, multicultural environment.</li>
<li>Problem-solving mindset and willingness to take initiative.</li></ul><br>
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We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.</div></div>

SALES ADMINISTRATION SPECIALIST

Join ELCO and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ELCO

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SALES ADMINISTRATION SPECIALIST