Qureos Mentor

Emdad By Elm

<div>
 
 
 Job Description:
 
 
 
 We are actively seeking a skilled Field Supervisor in the Real Estate Operations sector who will play a pivotal role in managing and supervising on-site inspection activities. The successful candidate will be responsible for ensuring that all operational processes comply with regulatory standards and internal policies. This role requires exceptional leadership skills to guide inspection teams effectively, enhancing their efficiency while maintaining high-performance standards across all operational facets. The Field Supervisor will collaborate with multiple internal departments to ensure strategic alignment with organizational goals and partake in continuous improvement initiatives aimed at operational excellence. A critical part of this role involves reviewing and validating field reports for accuracy and adherence to procedural guidelines, ensuring the organization meets or exceeds industry performance benchmarks.
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field (e.g., Business Administration, Real Estate Management, Construction Management).
 </li>
 <li>
 Minimum of 3 years of experience in a supervisory or inspection-related role, with a strong preference for candidates with experience in real estate or regulatory operations.
 </li>
 <li>
 Proven track record in leadership and team management, with the ability to motivate and guide teams toward achieving common goals.
 </li>
 <li>
 Excellent verbal and written communication skills, demonstrating the capability to convey complex information clearly to diverse audiences.
 </li>
 <li>
 Strong analytical skills to assess performance metrics and field data, with a focus on identifying areas for improvement.
 </li>
 <li>
 Exceptional organizational and multitasking abilities, with a solid understanding of prioritization in a fast-paced environment.
 </li>
 <li>
 Proficient in performance tracking and reporting; familiarity with reporting tools and software is desirable.
 </li>
 <li>
 Knowledge of regulatory compliance standards and inspection protocols relevant to the real estate industry.
 </li>
 <li>
 Capacity to work collaboratively across various departments, fostering a culture of teamwork and shared objectives.
 </li>
 <li>
 Strong problem-solving skills, with an ability to make effective decisions under pressure.
 </li>
 <li>
 Flexibility and adaptability to changing project requirements and operational demands.
 </li>
 <li>
 Commitment to continuous learning and professional development in the field of real estate operations.
 </li>
 </ul>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Oversee and supervise daily and weekly field inspection activities to ensure compliance with established operational plans and regulatory standards.
 </li>
 <li>
 Lead, train, and mentor inspection teams to enhance their performance and efficiency in the field.
 </li>
 <li>
 Conduct regular performance evaluations of inspection teams, providing actionable feedback to drive continuous improvement.
 </li>
 <li>
 Review and analyze field reports for accuracy, ensuring all documentation aligns with organizational policies and procedures.
 </li>
 <li>
 Collaborate with internal departments such as compliance, quality assurance, and project management to ensure cohesive operational strategies.
 </li>
 <li>
 Facilitate regular team meetings to discuss objectives, challenges, and best practices in field inspection methodologies.
 </li>
 <li>
 Implement and support continuous improvement initiatives to streamline inspection processes and enhance service quality.
 </li>
 <li>
 Develop and maintain a robust performance tracking system to provide insights on the effectiveness of operational activities.
 </li>
 <li>
 Remain abreast of industry trends and regulatory changes in the real estate sector to ensure all processes align with current standards.
 </li>
 <li>
 Act as a point of contact for any escalation of issues arising in the field, ensuring timely and effective resolution.
 </li>
 <li>
 Prepare comprehensive reports summarizing inspection findings and recommendations for senior management review.
 </li>
 <li>
 Assist in developing training materials and resources geared towards improving team skills and knowledge in real estate inspection practices.
 </li>
 <li>
 Uphold a strong commitment to safety and compliance on all operations, instilling these values within the inspection teams.
 </li>
 </ul>
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Strong leadership capabilities with a focus on team development and performance enhancement.
 </li>
 <li>
 Advanced communication skills with proficiency in both spoken and written forms.
 </li>
 <li>
 High-level analytical and critical thinking skills to evaluate complex data and derive actionable insights.
 </li>
 <li>
 Proficient in project management and organizational skills, capable of handling multiple tasks efficiently.
 </li>
 <li>
 Familiarity with regulatory compliance frameworks and best practices in the real estate industry.
 </li>
 <li>
 Expertise in reporting tools and performance tracking systems to monitor operational metrics effectively.
 </li>
 <li>
 Conflict resolution and negotiation skills, particularly in situations related to compliance and operational discrepancies.
 </li>
 <li>
 Self-motivated and results-oriented, capable of driving projects independently yet collaboratively within a team dynamic.
 </li>
 <li>
 Technologically savvy, with a strong understanding of software applications relevant to field operations and reporting.
 </li>
 <li>
 Flexibility to adapt to evolving operational demands and changing priorities in the field environment.
 </li>
 <li>
 Persuasive presentation skills to convey findings and recommendations to stakeholders.
 </li>
 <li>
 Ability to maintain a high level of professionalism and ethical standards in all interactions.
 </li>
 <li>
 Commitment to lifelong learning and staying updated on industry advancements and regulatory changes.
 </li>
 </ul>
 
 
</div>

مشرف تفتيش ميداني

<div>
 
 
 لوصف الوظيفي:
 
 
 
 يلعب
 
 أخصائي البلاغات
 
 دورًا محوريًا في المنظمة من خلال كونه نقطة الاتصال الأساسية لاستقبال ومعالجة وإدارة البلاغات المختلفة. تتطلب هذه الوظيفة المتوسطة الخبرة دقة عالية ومهارات تنظيمية استثنائية، حيث سيكون الأخصائي مسؤولًا عن إدخال البيانات الأولية للبلاغات بدقة في النظام الإلكتروني وتصنيف البلاغات وفقًا لنوعها وأولويتها. كما سيقوم بتقديم الدعم الأولي والرد على استفسارات المبلّغين، مع ضمان توثيق جميع المعلومات ذات الصلة بشكل شامل. بالإضافة إلى ذلك، فإن الحفاظ على نظام محدث لتتبع البلاغات المكتملة مقابل غير المكتملة أمر ضروري، مع القدرة على طلب المعلومات الناقصة لتسهيل معالجة البلاغات بشكل سلس.
 
 
 
 متطلبات الوظيفة:
 
 
 <ul>
 <li>
 الحصول على درجة البكالوريوس في أي تخصص.
 </li>
 <li>
 خبرة لا تقل عن 1-2 سنة في دور مشابه أو مجال ذي صلة.
 </li>
 <li>
 الإلمام بأنظمة البلاغات الإلكترونية وعمليات إدخال البيانات.
 </li>
 <li>
 دقة عالية وانتباه للتفاصيل وقدرة على التحليل.
 </li>
 <li>
 الخبرة أو الخلفية في التدقيق أو مراقبة الجودة تعتبر ميزة إضافية.
 </li>
 <li>
 فهم اللوائح والسياسات المتعلقة بتصنيف البلاغات.
 </li>
 <li>
 إجادة اللغة العربية تحدثًا وكتابة.
 </li>
 </ul>
 
 
 المهام والمسؤوليات:
 
 
 <ul>
 <li>
 استقبال وتأكيد استلام البلاغات من الأفراد وأصحاب المصلحة بكفاءة.
 </li>
 <li>
 إدخال البيانات الأولية للبلاغات بدقة في النظام الإلكتروني لضمان سلامة البيانات واكتمالها.
 </li>
 <li>
 تصنيف البلاغات حسب النوع والأولوية لتسهيل المعالجة والاستجابة.
 </li>
 <li>
 تقديم المساعدة الأولية والرد على استفسارات المبلّغين.
 </li>
 <li>
 التأكد من توثيق جميع التفاصيل الضرورية للبلاغ داخل النظام بشكل صحيح.
 </li>
 <li>
 تدقيق البيانات المدخلة لضمان صحتها ودقتها وتصحيح أي أخطاء عند الحاجة.
 </li>
 <li>
 طلب معلومات إضافية من المبلّغين إذا كانت هناك تفاصيل ناقصة قبل تصعيد البلاغ.
 </li>
 <li>
 تصنيف البلاغات وفقًا لسياسات وإجراءات المنظمة لضمان الالتزام.
 </li>
 <li>
 تقييم جاهزية البلاغات لتنفيذ الإجراءات والمعالجة.
 </li>
 <li>
 متابعة معدلات إنجاز البلاغات وتحليل الاتجاهات بين البلاغات المكتملة وغير المكتملة.
 </li>
 </ul>
 
 
 المهارات المطلوبة:
 
 
 <ul>
 <li>
 اهتمام استثنائي بالتفاصيل ودقة عالية في إدخال البيانات ومعالجة البلاغات.
 </li>
 <li>
 مهارات تحليلية قوية مع القدرة على تقييم وتصنيف المعلومات بفعالية.
 </li>
 <li>
 مهارات تواصل فعّالة لتقديم معلومات واضحة وموجزة للمبلّغين.
 </li>
 <li>
 خبرة في استخدام الأنظمة الرقمية لإدارة البلاغات ومعالجة البيانات.
 </li>
 <li>
 القدرة على استخدام أدوات البرمجيات لمراقبة وتتبع حالة البلاغات.
 </li>
 <li>
 القدرة على العمل بشكل مستقل وكذلك ضمن فريق.
 </li>
 <li>
 مهارات حل المشكلات والمبادرة في معالجة القضايا المتعلقة بالبلاغات.
 </li>
 <li>
 معرفة بسياسات المنظمة ولوائح العمل المتعلقة بإجراءات البلاغات.
 </li>
 </ul>
 
 
</div>

اخصائي بلاغات

<div>
 
 
 Job Title
 
 
 
 
 Senior Director of Communication and Marketing
 
 
 
 
 
 
 
 Section
 
 
 
 Operations
 
 
 
 Department
 
 
 
 Communications and Marketing
 
 
 
 Reporting to
 
 
 
 Vice-President of Operations
 
 
 
 
 
 
 Project Overview
 
 
 
 Join a team dedicated to a landmark national museum project in Riyadh, Saudi Arabia. We are creating a flagship cultural institution that will showcase the cultures of the world. The project is a key contributor to the Kingdom's
 
 Vision 2030
 
 goals, advancing the nation's cultural and creative sectors. This is a unique opportunity to contribute to a project of national significance and global impact.
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Senior Director of Communications and Marketing provides visionary leadership for the institution&rsquo;s voice, identity, and strategic communications. This role ensures coherence, visibility, and impact across all public-facing platforms, stewarding the brand with authority and purpose. Responsible for shaping institutional messaging, media relations, marketing strategy, and audience development, the Senior Director drives engagement with local, national, and international publics. The job holder will work in close partnership with the Departments of Collections and Exhibitions, Digital, Public Engagement, Advancement, and Commercial Strategy to align messaging, amplify impact, and grow audiences. The role requires cross-functional collaboration with all institution&rsquo;s departments. The Senior Director will lead a highly skilled team and oversee campaigns, creative assets, and communications policies that advance the institution&rsquo;s mission, deepen public trust, and build long-term relationships.
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 
 
 
 
 Strategy and Planning
 
 
 
 <ul>
 <li>
 Develop and lead the execution of a comprehensive communications and marketing strategy aligned with the institution&rsquo;s mission and audience strategic goals.
 </li>
 <li>
 Develop and lead the execution of a comprehensive marketing and communications strategy that aligns with the institution&rsquo;s vision and strategic plan.
 </li>
 <li>
 Contribute to the overall strategic direction of the institution as a member of the executive leadership team.
 </li>
 <li>
 Ensure accurate analysis of market trends, audience data, and stakeholder feedback to inform and refine strategies.
 </li>
 </ul>
 <li>
 </li>
 
 
 
 Budget Management
 
 
 
 <ul>
 <li>
 Develop, manage, and monitor the Department&rsquo;s budget in collaboration with the Finance Department.
 </li>
 <li>
 Maximize marketing impact and ensure ROI for additional revenue.
 </li>
 </ul>
 
 
 
 
 
 
 Policies, Processes, and Procedures
 
 
 
 <ul>
 <li>
 Oversee the creation and implementation of internal marketing and communications policies.
 </li>
 <li>
 Ensure compliance with best practices and standards for branding and messaging across all platforms.
 </li>
 <li>
 Live by the institution&rsquo;s values, ethical standards, and governance.
 </li>
 </ul>
 
 
 
 
 
 
 Brand &amp; Media Management
 
 
 
 <ul>
 <li>
 Define and protect the institution&rsquo;s brand across all platforms and materials.
 </li>
 <li>
 Oversee all aspects of the organization&rsquo;s public relations efforts, including media relations, press releases, and crisis management to enhance and protect the institution&rsquo;s reputation.
 </li>
 <li>
 Lead content development for all channels including print, web, and social media.
 </li>
 <li>
 Lead public relations efforts including media outreach, press releases, and crisis communication.
 </li>
 </ul>
 
 
 
 
 
 
 Audience &amp; Market Research
 
 
 
 <ul>
 <li>
 Analyze audience data and visitor trends to inform communications and outreach.
 </li>
 <li>
 Implement audience segmentation and digital targeting to broaden and deepen engagement.
 </li>
 </ul>
 
 
 
 
 
 
 Campaign Execution &amp; Oversight
 
 
 
 <ul>
 <li>
 Manage the planning, execution, and evaluation of marketing campaigns and public outreach activities.
 </li>
 <li>
 Ensure consistency of tone, message, and visual identity across all channels.
 </li>
 </ul>
 
 
 
 
 
 
 Functional Accountabilities
 
 
 
 <ul>
 <li>
 Collaborate with other senior leaders to ensure integrated messaging across all institution&rsquo;s activities and initiatives, enhancing the organization&rsquo;s overall impact.
 </li>
 <li>
 Spearhead the institution's digital marketing initiatives, enhancing online presence through targeted content, audience engagement, and data analytics.
 </li>
 <li>
 Direct the creation of all promotional materials, ensuring alignment with the institution&rsquo;s branding and messaging requirements while maintaining high aesthetic standards.
 </li>
 <li>
 Evaluate the effectiveness of marketing and communication efforts regularly, using data and analytics to refine strategies and initiate improvements.
 </li>
 <li>
 Lead integrated marketing efforts for major milestones including the institution&rsquo;s opening, exhibitions, and public programs.
 </li>
 <li>
 Collaborate with RAC on shared communication initiatives and broader sector promotion.
 </li>
 </ul>
 
 
 
 
 
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Build and maintain collaborative relationships with community partners, donors, media representatives, and other key stakeholders.
 </li>
 <li>
 Engage with community partners and stakeholders to create opportunities for partnerships that enhance program offerings and audience outreach.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 
 <ul>
 <li>
 Manage and support team members in performing their tasks in line with established policies and procedures.
 </li>
 <li>
 Guide, mentor, and develop the Communication and Marketing team to ensure continuous growth and achievement of functional objectives.
 </li>
 <li>
 Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations.
 </li>
 <li>
 Delegate authority appropriately to empower team members and encourage accountability.
 </li>
 <li>
 Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivation.
 </li>
 <li>
 Foster a high-performance, inclusive, and collaborative work culture aligned with the institution&rsquo;s values.
 </li>
 <li>
 Promote innovation and contribute to a positive, inspiring, and diverse workplace.
 </li>
 <li>
 Maintain high personal standards and ensure excellence across the section.
 </li>
 <li>
 Manage and mentor a team of marketing and communications professionals, fostering a culture of excellence and innovation in all projects.
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications and Requirements
 
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 
 <ul>
 <li>
 Minimum of 10 years in communications, marketing, or public relations, preferably in cultural or nonprofit sectors.
 </li>
 <li>
 Proven experience in digital marketing (SEO, SEM, content strategy, social media).
 </li>
 <li>
 Proven leadership in managing multidisciplinary teams and executing strategic campaigns.
 </li>
 <li>
 Knowledge of current trends and best practices in the museum and cultural sector, informing strategic planning and implementation.
 </li>
 <li>
 Outstanding track record in stakeholder engagement and public relations.
 </li>
 <li>
 Thorough experience in brand management and marketing analytics.
 </li>
 <li>
 Knowledge of current trends in museums, arts, and cultural sectors.
 </li>
 <li>
 Experience in nonprofit fundraising communications is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 
 Education and Certifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required (communications, marketing, public relations, or related field), master&rsquo;s degree preferred.
 </li>
 </ul>
 
 
 
 
 
 
 Personal capabilities and qualifications
 
 
 <ul>
 <li>
 Strategic thinking and visionary leadership, with the ability to innovate and drive initiatives forward in a complex environment.
 </li>
 <li>
 Exceptional interpersonal and relationship-building skills, capable of engaging effectively with diverse audiences and stakeholders.
 </li>
 <li>
 Advanced proficiency in digital marketing tools and platforms, along with experience analyzing and interpreting marketing metrics.
 </li>
 <li>
 Strong project management and organizational skills, adept at managing multiple priorities with competing deadlines.
 </li>
 <li>
 Superior negotiation and persuasion skills, facilitating effective partnerships and consensus-building among a range of stakeholders.
 </li>
 <li>
 Thoughtful and adaptive communication style, able to adjust messaging for specific audiences and platforms.
 </li>
 <li>
 Deep understanding of nonprofit fundraising strategies and experience in developing campaigns that attract and engage donors.
 </li>
 <li>
 Proven ability to cultivate a positive and productive team culture, emphasizing collaboration, accountability, and high performance.
 </li>
 <li>
 A highly creative mindset, with strong problem-solving abilities to navigate challenges and seize opportunities within the communications landscape.
 </li>
 <li>
 Fluent in Arabic
 </li>
 </ul>
 
 
</div>

Senior Director of Communication and Marketing

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a skilled and proactive
 
 Senior Application Support Analyst
 
 to lead the support of business-critical applications in a
 
 live production environment
 
 . In this role, you will be responsible for managing high-priority incidents, ensuring system stability, and working closely with development, infrastructure, and business teams to deliver seamless operations. You will also mentor junior support staff, drive root cause analysis, and contribute to improving incident management processes.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 :Serve as a senior point of contact for production application issues, including incident resolution, root cause analysis, and communication with stakeholders
 </li>
 <li>
 .Lead the investigation and resolution of
 
 high-severity incidents (P1/P2
 
 ), minimizing business impact and ensuring timely recovery
 </li>
 <li>
 .Monitor application health, performance, and availability using tools like Splunk, AppDynamics, or equivalent
 </li>
 <li>
 .Work with Dev, QA, and Infrastructure teams to analyze recurring issues and recommend long-term solutions
 </li>
 <li>
 .Own and drive
 
 post-incident reviews (PIRs
 
 ) and
 
 problem managemen
 
 t, including documentation of root causes and preventive actions
 </li>
 <li>
 .Manage and prioritize incoming incidents, service requests, and changes using ITSM tools (e.g., ServiceNow, Jira)
 </li>
 <li>
 .Participate in and support
 
 deployment activitie
 
 s, release validation, and production readiness checks
 </li>
 <li>
 .Maintain and enhance runbooks, knowledge base articles, and standard operating procedures
 </li>
 <li>
 .Act as a technical mentor and escalation point for junior team members
 </li>
 <li>
 .Ensure compliance with internal controls, security standards, and audit requirements
 </li>
 <li>
 .Collaborate with business users to understand operational pain points and provide timely support or improvements
 </li>
 </ul>
 
 
 
 
 
 .
 
 Qualifications &amp; Skill
 
 
 <ul>
 <li>
 s:Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related fiel
 </li>
 <li>
 
 d.5+ yea
 
 rs of experience i
 
 n application or production suppo
 
 rt in a complex, high-availability environmen
 </li>
 <li>
 t.Strong troubleshooting and analytical skills, with hands-on experience in resolving complex production issue
 </li>
 <li>
 s.Proficient i
 
 n S
 
 QL, log analysis, and understanding of application architectures (web, API, microservices, etc.
 </li>
 <li>
 ).Experience with monitoring tools (e.g.
 
 , Splunk, AppDynamics, Dynatrace, Grafa
 
 na) and alerting system
 </li>
 <li>
 s.Familiarity with Linux/Unix environments and scripting (Shell, Python, etc.
 </li>
 <li>
 ).In-depth knowledge o
 
 f incident, problem, and change manageme
 
 nt processes (ITIL preferred
 </li>
 <li>
 ).Excellent communication skills &ndash; able to work with technical and non-technical stakeholders at all level
 </li>
 <li>
 s.Experience working i
 
 n on-call rotatio
 
 ns and handlin
 
 g critical incidents under pressu
 
 r
 </li>
 </ul>
 
 
 
 
 
 e.
 
 Preferred Qualificatio
 
 
 <ul>
 <li>
 ns:Experience with cloud platfo
 
 rms (AWS, Azur
 
 e) and DevOps environmen
 </li>
 <li>
 
 ts.Knowledge of CI/CD too
 
 ls and deployment pipelines (e.g., Jenkins, Git, Ansibl
 </li>
 <li>
 e).ITIL certification is a strong pl
 </li>
 <li>
 us.Experience in a regulated or high-availability industry (e.g., finance, healthcare, telecom) is advantageo
 </li>
 </ul>
 
 
 
 us.
</div>

Senior Application Support Analyst

<div>
 
 
 Job Title: Business Analyst
 
 
 
 The Business Analyst acts as a key link between business stakeholders and technical teams, identifying opportunities for improvement and translating business needs into actionable solutions. This role involves gathering and analyzing requirements, interpreting data, and supporting strategic initiatives through clear documentation and collaboration.
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, or a related field
 </li>
 <li>
 2&ndash;4 years of experience in business analysis
 </li>
 <li>
 Proficiency in data analysis tools (Excel, SQL, Tableau)
 </li>
 <li>
 Familiarity with Agile methodologies and process modeling (BPMN, UML)
 </li>
 <li>
 Strong communication, problem-solving, and organizational skills
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Collect and document business requirements and workflows
 </li>
 <li>
 Analyze data to identify trends and areas for improvement
 </li>
 <li>
 Facilitate communication between technical teams and stakeholders
 </li>
 <li>
 Participate in user acceptance testing (UAT) and project documentation
 </li>
 <li>
 Support project tracking and contribute to training materials
 </li>
 </ul>
 
 
</div>

Business Analyst

<div>
 
 A
 
 Service Desk Analyst
 
 plays a critical role in any organization, acting as the front-line support for all IT-related queries and issues.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Provide first-level technical support to end-users via phone, email or in-person
 </li>
 <li>
 Troubleshoot hardware and software issues, network connectivity problems and peripheral equipment malfunctions
 </li>
 <li>
 Log all incidents and service requests in the service desk system and ensure timely closure of tickets
 </li>
 <li>
 Escalate complex incidents or requests to senior team members or other teams as required
 </li>
 <li>
 Evaluate and prioritize incidents based on impact and urgency, and take necessary actions to meet established service level agreements (SLAs)
 </li>
 <li>
 Install, configure and maintain hardware and software systems as required
 </li>
 <li>
 Create and maintain documentation related to service desk procedures, troubleshooting guides and end-user training manuals
 </li>
 <li>
 Participate in service desk projects and initiatives as required
 </li>
 <li>
 Provide end-user training on basic technology use and best practices
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 Diploma
 
 degree
 
 in Computer or related field or equivalent work experience
 
 </li>
 <li>
 Minimum of
 
 2 years of experience in a service desk or technical support role
 
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills
 </li>
 <li>
 Strong customer service orientation and interpersonal skills
 </li>
 <li>
 Strong knowledge of Microsoft Windows operating systems and Microsoft Office applications
 </li>
 <li>
 Knowledge of virtualized environments such as VMware or Microsoft Hyper-V
 </li>
 <li>
 Experience with Active Directory and Exchange
 </li>
 <li>
 Preferably with data analysis experience
 </li>
 <li>
 ITIL Foundation certification preferred
 </li>
 </ul>
</div>

Service Desk Analyst

<div>
 
 
 Job Description
 
 
 
 We are looking for a
 
 Senior Developer
 
 with solid experience in
 
 Java and the Spring Framework (Spring Boot, Spring Security, Spring MVC).
 
 The role includes developing and maintaining scalable applications, working with IBM DB2 databases, and managing deployments on IBM WebSphere. The ideal candidate should be detail-oriented, skilled in writing technical documentation, and able to collaborate effectively with cross-functional teams.
 
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field.
 
 </li>
 <li>
 Minimum of
 
 3 years of experience in software development with Java SE/Java EE.
 
 </li>
 <li>
 
 Strong proficiency in Spring Framework (Spring Boot, Spring Security, Spring MVC).
 
 </li>
 <li>
 Hands-on experience with
 
 JPA/Hibernate.
 
 </li>
 <li>
 Familiarity with
 
 IBM WebSphere Application Server and IBM DB2.
 
 </li>
 <li>
 Experience with
 
 Swagger Specifications/Editor for API design and documentation.
 
 </li>
 <li>
 Strong communication skills and ability to produce clear technical documentation.
 </li>
 <li>
 Attention to detail, teamwork, and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Design, develop, and maintain enterprise applications
 
 using Java and Spring.
 
 </li>
 <li>
 Collaborate with teams to define requirements and deliver new features.
 </li>
 <li>
 Write and maintain technical documentation.
 </li>
 <li>
 
 Conduct testing, debugging, and performance tuning.
 
 </li>
 <li>
 Implement application security using Spring Security.
 </li>
 <li>
 
 Manage database operations with JPA/Hibernate and IBM DB2.
 
 </li>
 <li>
 
 Design and document APIs with Swagger.
 
 </li>
 <li>
 Participate in code reviews and knowledge sharing.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 
 Java SE/Java EE
 
 </li>
 <li>
 
 Spring Boot, Spring Security, Spring MVC
 
 </li>
 <li>
 JPA/Hibernate
 </li>
 <li>
 
 IBM WebSphere Application Server
 
 </li>
 <li>
 
 BM DB2 Databaes
 
 </li>
 <li>
 
 Swagger (Specifications &amp; Editor)
 
 </li>
 <li>
 Git or other version control tools
 </li>
 <li>
 Strong communication, documentation, and teamwork skills
 </li>
 </ul>
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Senior Developer

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