Abrar Admin

EncompassCare

We are seeking a warm, organized, and adaptable Administrative Assistant to join our dedicated mental health practice. As the first point of contact for our clients, you will play a crucial role in creating a safe, welcoming, and supportive environment.Key ResponsibilitiesClient Reception: Greet clients warmly, manage the check-in/check-out process, and ensure a calm, inviting waiting room atmosphere.Scheduling &amp; Communication: Manage appointment calendars, answer phone calls, respond to emails, and handle client inquiries with utmost confidentiality.Pharmacy &amp; Medication Support: Act as a liaison between our providers, clients, and pharmacies. Assist with prescription refill requests and communicate basic medication-related inquiries.Insurance &amp; Prior Authorizations: Complete and track insurance prior authorizations for medications and treatments to ensure clients receive uninterrupted care.Administrative Support: Maintain accurate electronic health records (EHR), collect co-pays, process billing information, and manage daily office tasks.What We Are Looking ForTo thrive in this role, you should possess a unique blend of administrative efficiency and genuine empathy.Required Skills &amp; QualificationsPatience and Kindness: A naturally compassionate demeanor with the ability to interact gently and non-judgmentally with individuals who may be experiencing distress.Master Multitasker: The ability to shift gears easily, prioritizing tasks on the fly without losing your attention to detail.Calm Under Pressure: This environment can occasionally become fast-paced or emotionally charged; we need someone who is not easily overwhelmed.Strong Organizational Skills: Exceptional ability to manage files, schedules, and follow-up tasks efficiently.Proficient Computer Skills: Comfortable learning new software, navigating Electronic Health Records (EHR) systems, and utilizing standard office programs (Word, Excel, email).Highly Preferred QualificationsMedical/Pharmacy Literacy: Previous experience with or a solid understanding of common medications and working directly with pharmacies.Prior Authorization Experience: Familiarity with the insurance authorization process in a medical or mental health setting is a massive plus.What We OfferImpact: A meaningful role where your daily interactions directly contribute to our clients' healing and well-being.Culture: A supportive, collaborative, and communicative team environment.Pay: $17.00 - $20.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Administrative Assistant

Join EncompassCare and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EncompassCare

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Administrative Assistant