Qureos Mentor

ENCS Networks

Job description:We are looking for a highly organized and proactive Workforce Delivery Coordinator to manage end-to-end job ticket activities across multiple customer platforms. This role involves sourcing and onboarding Field Engineers (FEs), coordinating service delivery, and ensuring timely and high-quality execution of field jobs. The ideal candidate will have strong coordination, communication, and problem-solving skills.Time:6 pm to 3 am (rotational)Key Responsibilities:Monitor, apply, and track job leads across customer platformsSource, vet, and assign Field Engineers based on job requirementsOversee job ticket lifecycle from initiation to closureAct as the main point of contact for clients, engineers, and internal teamsMaintain records, reports, and KPIs on job performance and FE utilizationQualifications:Bachelor&rsquo;s degree in IT, Project Management, or related fieldExperience in service delivery, field coordination, or workforce managementFamiliarity with job ticketing platforms and freelance workforce systemsStrong communication, organizational, and multitasking skillsTechnical knowledge of IT infrastructure and field engineering is a plusKey Attributes:Self-motivated and detail-orientedCustomer-focused with a service delivery mindsetAdaptable, proactive, and able to work independentlyJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Its onsite role rotational night shift comfortable?</li><li>Location Bahria Phase 7 RWP?</li><li>immediate joiner within week?</li></ul>Work Location: In person

Workforce delivery coordinator/IT support (Onsite)

We are seeking a skilled (LI) Engineer with expertise in Cisco and Palo Alto technologies to design, implement, and manage interception solutions in accordance with legal and regulatory requirements. This role involves deep technical knowledge of networking, security systems, and compliance protocols, working closely with internal security teams and law enforcement agencies. Location is Abu Dabi and we need immediate joinerKey Responsibilities:<ul><li>Design and deploy lawful interception solutions across Cisco and Palo Alto network infrastructure.</li><li>Configure routers, switches, and firewalls to capture and mirror traffic for lawful access.</li><li>Integrate and manage LI mediation devices and ensure data is delivered to LEAs securely and reliably.</li><li>Monitor and troubleshoot LI systems to maintain high availability and accuracy.</li><li>Ensure compliance with regional and international LI regulations (e.g., ETSI, CALEA).</li><li>Collaborate with legal, compliance, and law enforcement teams to support active intercept warrants.</li><li>Maintain documentation of all interception configurations, policies, and procedures.</li><li>Respond to audits and inspections related to LI systems and practices.</li><li>Assist in incident response and forensic analysis as required.</li></ul>Required Qualifications:<ul><li>Bachelor's degree in Computer Science, Network Engineering, or related field.</li><li>4+ years of experience in network engineering or security roles.</li><li>Strong hands-on experience with Cisco (e.g., IOS, ASA, Firepower) and Palo Alto Networks (e.g., NGFW, Panorama).</li><li>In-depth knowledge of network traffic analysis, port mirroring, and packet capture.</li><li>Familiarity with LI standards and protocols (e.g., ETSI HI1/HI2/HI3, CALEA).</li><li>Experience with tools like Wireshark, tcpdump, and security monitoring platforms.</li><li>Understanding of IP networking, VPNs, GRE/IPSec tunnels, NAT, and routing.</li></ul>Preferred Certifications (a plus):<ul><li>Cisco Certified Network Professional (CCNP Security)</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Nationality?</li><li>Visa Status?</li><li>Immediate joiner within 2 days?</li><li>Its onsite role in Abu Dabi Field visit required comfortable?</li><li>Salary is non negotiable comfortable?</li></ul>

L1 Engineer Cisco (onsite)

Join ENCS Networks and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ENCS Networks

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Workforce delivery coordinator/IT support (Onsite)

L1 Engineer Cisco (onsite)