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Enterprise Rent-a-Car

Enterprise Rent-A-Car is seeking Full-Time Rental Sales Officers to join our Whitsunday Coast Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply!<ul><li>Opportunity to earn incentives!</li><li>Career growth within expanding business</li><li>Employee discounts on car hire globally</li><li>Work for an international brand</li><li>Join a driven and knowledgeable team</li></ul>About the rolePrimary responsibilities include:<ul><li>Customer Service at our Car Rental Counter</li><li>Handle bookings and all customer phone enquiries</li><li>Checking of vehicles prior to and on return of rentals</li><li>Cross-sales</li></ul>About YouThe ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:<ul><li>Adaptive verbal and written communication</li><li>Outstanding Customer Service</li><li>Ability to identify customer needs and make sales</li><li>Ability to learn and operate our point-of-sale software</li><li>Strong attention to detail</li><li>Organisation skills and ability to multi-task in a fast-paced environment</li><li>Flexibility with willingness to learn and adapt</li><li>Ability to follow process, procedures and maintain documentation</li></ul>Employee Benefits<ul><li>Hourly rates + shift loadings + incentives for KPI achievements</li><li>Earned Wage Access - access your earned wages instantly between paydays</li><li>Ongoing training and development - utilise our global network's wealth of knowledge</li><li>Employee and "family & friends" discounts on car rentals globally</li><li>Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more</li><li>Various avenues of assistance are available to help you achieve your career goals via external training programs and professional development courses</li></ul>All applicants must holder a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History prior to commencement. )

Rental Sales Officer - Whitsunday Coast Airport

Summary:We are seeking a highly motivated Customer Service Supervisor to help oversee our customer service team at Brisbane Airport. The successful candidate will be responsible for ensuring that our customers receive exceptional service and support. The Customer Service Supervisor will be responsible for supporting the day-to-day operations of the branch, including supervising staff, monitoring performance, and ensuring that customer inquiries are handled in a timely and professional manner.Responsibilities:<ul><li>Oversee and supervise the rental sales team, ensuring that all staff are trained and equipped to provide exceptional service to our customers.</li><li>Ensure compliance with customer service policies and procedures to ensure that all customer inquiries are handled in a timely and professional manner.</li><li>Respond to customer inquiries and complaints (including Hot Alerts), resolving issues and escalating as needed to ensure that customer satisfaction is maintained.</li><li>Support the Branch Manager with fleet and facility maintainance, compliance and control</li></ul>Qualifications:<ul><li>Minimum of 2 years of experience in customer service, with at least 1 year in a supervisory role (preferred)</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.</li><li>Strong leadership and management skills, with the ability to motivate and inspire a team.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop strategies to address issues.</li><li>Ability to work in a fast-paced environment and manage multiple priorities.</li></ul> )

Customer Service Supervisor - Brisbane Airport

Join Enterprise Rent-a-Car and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Enterprise Rent-a-Car

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Rental Sales Officer - Whitsunday Coast Airport

Customer Service Supervisor - Brisbane Airport