Qureos Mentor

EOS IT Company

Our Company At EOS, we're building a workplace where people feel empowered to do their best work. We believe in creating environments that are inclusive, collaborative, and purpose-driven. Our teams are passionate about delivering exceptional experiences - for our customers and for each other. Role Summary We are seeking a proactive and people-focused Workplace Operations Manager to lead the day-to-day operations of our office. This role is pivotal in creating a welcoming, efficient, and engaging environment for employees, candidates, and visitors. You'll be the face of the office, a cultural ambassador, and a key partner in ensuring our workplace runs smoothly and reflects our values. Key Responsibilities <ul> <li>Deliver exceptional front-of-house service by warmly welcoming employees, candidates, and guests, and managing reception operations including mail, packages, and visitor systems.</li> <li>Oversee daily office operations, prioritising and resolving employee requests in line with service level agreements (SLAs).</li> <li>Lead internal office communications to keep teams informed and engaged, ensuring access to up-to-date information and resources.</li> <li>Manage relationships with local vendors (e.g. food services, janitorial, fitness) to ensure high-quality service and operational continuity.</li> <li>Plan and execute employee engagement events that align with company culture and budget.</li> <li>Act as a cultural leader, championing company values and fostering a connected, inclusive workplace.</li> <li>Collaborate with senior leaders and cross-functional teams on space planning, office moves, and infrastructure improvements.</li> <li>Oversee the food and beverage programme, ensuring variety and inclusivity of dietary needs.</li> <li>Develop, manage, and forecast office budgets with a focus on resource efficiency and financial accountability.</li> <li>Partner with procurement and legal teams to identify and onboard new vendors.</li> <li>Ensure compliance with safety standards through regular inspections and proactive risk management.</li> <li>Support cross-functional workplace initiatives and special projects as needed.</li> </ul> What You Bring <ul> <li>5+ years' experience in workplace experience, facilities, or office operations within a fast-paced environment.</li> <li>Proven leadership skills with the ability to mentor and motivate a local workplace team.</li> <li>Strong budget management, vendor coordination, and project management capabilities.</li> <li>Excellent communication skills with the ability to engage stakeholders at all levels.</li> <li>Highly organised and adaptable, with the ability to prioritise in a dynamic environment.</li> <li>Proficiency in tools such as Google Workspace, Slack, and Jira.</li> <li>Experience in workplace safety and compliance practices.</li> <li>Fluency in English; additional local language skills are a plus.</li> <li>A proactive mindset and eagerness to adopt new technologies and systems.</li> </ul> Belonging at EOS We are committed to building a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds and experiences. If you're excited about this role but don't meet every requirement, we still encourage you to apply-we'd love to hear from you.

Workplace Operations Manager (12 months Fixed-Term)

Our Company EOS IT Management Solutions is a leading provider of innovative IT and logistics services. With a strong reputation for excellence and a commitment to sustainable, profitable growth, we have experienced significant expansion over the past five years. Our success is driven by a collaborative culture, cutting-edge technology, and a dedication to delivering exceptional value to our clients. Position Overview As an AV Technician, you will support, operate, and maintain advanced audio-visual systems and media equipment across office locations and offsite venues. You will play a critical role in delivering seamless Zoom-based live streams and hybrid events, including town halls, executive off-sites, and company-wide gatherings. You will act as an escalation point for AV-related technologies, oversee system health, support event operations, and contribute to continuous improvements across AV services and infrastructure. This role includes participation in office builds, expansion efforts, and upgrades, while working closely with internal stakeholders, AV integrators, and event coordinators. What You'll Do <ul> <li>Provide on-site AV and streaming support for hybrid and in-person events including town halls, hackathons, team gatherings, and executive off-sites</li> <li>Install, configure, and operate professional media equipment including monitors, speakers, cameras, lighting, and AV racks</li> <li>Act as a technical escalation point for AV technologies including Zoom Rooms, NEAT Boards, Q-SYS, studio hardware, digital signage, and wayfinding systems</li> <li>Perform routine system health checks, monitor AV infrastructure, and troubleshoot performance issues</li> <li>Maintain and create technical documentation and Knowledge Base articles to empower IT and support teams</li> <li>Participate in the design and execution of office AV installations, upgrades, and expansions</li> <li>Coordinate with third-party AV vendors and manage vendor SLAs and support contracts</li> <li>Offer user training and guidance to staff on AV systems and tools</li> <li>Provide support during incident response and equipment outages, ensuring minimal event disruption</li> <li>Maintain a proactive and service-oriented approach to identifying and implementing process improvements</li> <li>Contribute to the setup and support of special events or temporary AV installations, including domestic travel as required</li> <li>Be available for occasional after-hours or weekend support for high-visibility events</li> </ul> What You Need to Succeed <ul> <li>6+ years of hands-on experience supporting and operating AV systems in enterprise or event environments</li> <li>Proven ability to support complex AV setups for hybrid live events</li> <li>Strong troubleshooting skills and ability to work under pressure in a live event setting</li> <li>Excellent communication and interpersonal skills, with the ability to support executive stakeholders</li> <li>Familiarity with streaming tools such as ZoomISO, ZoomOSC, vMix, Bitfocus Companion, and Zoom Webinars</li> <li>Comfortable transporting and setting up AV hardware; able to lift and manoeuvre equipment as needed</li> <li>Experience creating and maintaining technical documentation and Knowledge Base content</li> </ul> Desirable Criteria <ul> <li>Expertise in Zoom platforms, Google Workspace, Neat, Q-SYS, Logi, and AV-over-IP technologies</li> <li>Certifications such as Q-SYS Level 1/2, AVIXA CTS, or equivalent vendor training</li> <li>Experience with studio production tools (e.g., ATEM switchers, NDI, Dante audio)</li> <li>Understanding of AV system design, layout, and integration best practices</li> <li>Experience with asynchronous video tools and platforms such as Loom, Zoom Events, or similar</li> <li>Proficiency with Canva, Keynote, and Google Slides for presentation and event support materials</li> <li>Background supporting large-scale office fit-outs, build-outs, or tech upgrades</li> <li>A proactive, agile mindset focused on innovation and service improvement</li> </ul> Belonging at EOS At EOS, we believe that diversity drives innovation and inclusion fuels growth. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We welcome applicants from all backgrounds and encourage individuals of all identities to apply. Your unique perspective is what makes EOS stronger.

AV Technician

Our Company EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. Position Overview As a Network Infrastructure Engineer, you will be focused on the build out and expansion of our global network. You'll work closely with SRE (Site Reliability Engineering) team, Network Engineering team, Infrastructure Engineering team, Project Managers and with various vendors and partners (including hardware vendors, logistics, and network providers, and ISPs) to maintain and improve our global infrastructure, and to plan and aggressively execute on the expansion of our network. What You'll Do <ul> <li>You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure</li> <li>Provisioning, hardware, software, and network</li> <li>Creating documentation such as network "as builds" and topologies.</li> <li>Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure</li> <li>Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management</li> <li>Providing technical guidance during deployment activities</li> <li>Creating and maintaining documentation, plans, SOP's, MOP's etc</li> <li>Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities</li> <li>Assisting with the definition, documentation and implementation of consistent processes across all regions</li> </ul> What You Need to Succeed <ul> <li>This is a highly visible position that requires deep technical understanding of office infrastructure, physical and logical networking, Linux, and basic experience with data analysis and project management</li> <li>To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures)</li> <li>Minimum of 3 years of prior relevant experience in a Network Engineering role focusing on new site designs and buildouts. </li> <li>Minimum of 3 years experience in a Network operations role and highly familiar with Cisco catalyst centre, catalyst routing & switching, Wifi design, deployment and operational tuning. </li> <li>Experience solving problems through automation</li> <li>Ability to write scripts for internal tools</li> <li>Experience running and improving operational processes in a rapidly changing environment</li> <li>Direct experience executing infrastructure projects with many moving parts</li> <li>Professional level network certification, minimum CCNP level or higher</li> <li>Strong knowledge of Cisco IOS and wireless</li> <li>Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills</li> <li>Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously</li> <li>Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting).</li> <li>Must be a team player</li> <li>Proven organizational skills</li> <li>Fluent in spoken & written English preferred </li> </ul> Belonging at EOS At EOS, we believe that diversity drives innovation and inclusion fuels growth. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We welcome applicants from all backgrounds and encourage individuals of all identities to apply. Your unique perspective is what makes EOS stronger.

Network Infrastructure Engineer

Join EOS IT Company and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EOS IT Company

ABOUT_COMPANY

Workplace Operations Manager (12 months Fixed-Term)

AV Technician

Network Infrastructure Engineer