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EPIQ LOGISTICS LLC

Pay: $23.25–$24.00 per hour
 
## Job Description
 
EPIQ Logistics is a proud Amazon Delivery Service Partner committed to safe, dependable, and high-quality delivery operations. We are looking for an experienced Amazon DSP Dispatcher who understands Amazon delivery systems, driver coordination, route support, and the daily needs of a busy DSP operation.
 
## Position Overview
 
The DSP Dispatcher plays an important role in helping each delivery day run smoothly. This position supports route launches, monitors driver activity, assists drivers throughout the day, and helps ensure Amazon performance expectations are consistently achieved.
 
The right candidate will be a proactive and reliable leader who can think quickly, solve problems as they happen, communicate clearly, and help maintain a strong and efficient delivery operation.
 
## Key Responsibilities
 
Manage daily dispatch operations and assist with successful route launches
 
Monitor driver progress throughout the day using Cortex
 
Provide live support to drivers, including rescues, route reassignments, troubleshooting, and operational guidance
 
Track and manage key performance metrics such as DCR, POD, EOC, safety, and on-time dispatch
 
Coordinate rescue plans and make route adjustments when needed
 
Communicate directly with Amazon OTR leadership regarding daily operations and performance updates
 
Ensure company policies and Amazon standards are followed at all times
 
Support driver coaching, accountability, and ongoing performance improvement
 
## Requirements
 
Previous Amazon DSP dispatch experience is required
 
Strong knowledge of Amazon Flex, Cortex, and delivery performance metrics
 
Excellent communication, leadership, and organizational skills
 
Ability to handle multiple tasks in a fast-paced delivery environment
 
Strong problem-solving skills and sound decision-making ability
 
Weekend availability and flexibility with scheduling
 
Comfortable using computers, tracking data, and monitoring operational performance
 
## Compensation & Benefits
 
Competitive hourly pay
 
Performance-based bonus opportunities
 
Paid time off
 
Health insurance, if applicable
 
Opportunities for growth within the company
 
Job Types: Full-time, Part-time
 
Work Location: In person

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Join EPIQ LOGISTICS LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EPIQ LOGISTICS LLC

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