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Erickson Refrigeration

Erickson Refrigeration LLC is a rapidly growing company that is looking for an immediate person to join our team!This position is a crucial point of communication for our customers to determine their needs. Providing support to the technicians, communicating with management, and vendors.As a dispatcher, you will be responsible for coordinating, scheduling, and dispatching technicians. Communicating with customers regarding ETA&rsquo;s, responding to inquiries regarding the status of jobs or repairs.Keeping up to date on all warranty and portal requirements when applicable.Communication with technicians before, during, and after each job. Ensuring all pertinent information or items are inside the job.Skills and Qualifications:Must possess a can-do attitude.Gain and maintain and full understanding of our servicesReceive and respond to a high volume of calls and emailsComputer literacyFlexibilityUsing GPS tracking software to track techniciansProvide support to the techniciansPerform well under pressureEffectively handle multiple tasks, while being interrupted by phone calls emails etc.,Work Well independentlyExcellent communication skillsCompany pays 75% of premiums for Medical/ Dental/ and Vision for employee and dependents (up to 5 people) after probationary period.Generous PTO/Vacation/Holiday payFull Time- Monday through Friday 7:00 am- 4:30 pmPay- $27 - $30 per hour DOEQualifications: Dispatching 1+ years preferred or Service-related experience.Job Type: Full-timePay: $27.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Auburn, WA 98001 (Required)</li></ul>Ability to Relocate:<ul><li>Auburn, WA 98001: Relocate before starting work (Required)</li></ul>Work Location: In person

Service Dispatcher

Join Erickson Refrigeration and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Erickson Refrigeration

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Service Dispatcher