Urwah Admin

Ernest Talent

Position SummaryThe Sales Executive &ndash; Key Accounts will be responsible for managing and growing strategic client relationships, driving revenue growth, and ensuring exceptional customer satisfaction. The role focuses on developing long-term partnerships with key clients, identifying new business opportunities, and ensuring successful delivery of company solutions.Key ResponsibilitiesKey Account Management<ul><li>Develop and maintain strong relationships with key accounts and strategic clients.</li><li>Serve as the primary point of contact for assigned key customers.</li><li>Ensure high levels of customer satisfaction through proactive engagement and service delivery.</li></ul>Sales &amp; Business Development<ul><li>Identify new sales opportunities within existing key accounts.</li><li>Generate new business by targeting potential clients and industry segments.</li><li>Achieve monthly and annual sales targets set by management.</li></ul>Client Engagement<ul><li>Conduct regular client meetings, presentations, and business reviews.</li><li>Understand customer needs and propose suitable solutions aligned with company offerings.</li><li>Prepare and present commercial proposals, quotations, and contracts.</li></ul>Market Intelligence<ul><li>Monitor market trends, competitor activities, and customer demands.</li><li>Provide insights and recommendations to management on business opportunities.</li></ul>Coordination &amp; Reporting<ul><li>Collaborate with internal teams such as operations, finance, and customer service to ensure smooth project delivery.</li><li>Maintain accurate sales records, client communications, and CRM updates.</li><li>Prepare periodic sales reports, forecasts, and account performance reviews.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or a related field.</li><li>Additional certifications in sales or account management are an advantage.</li></ul>Experience<ul><li>3 &ndash; 6 years of experience in sales, key account management, or business development.</li><li>Experience working in Qatar or GCC markets is preferred.</li><li>Proven track record of achieving or exceeding sales targets.</li></ul>Job Type: Full-timeWork Location: In person

Sales Executive – Key Accounts

we are committed to building a sustainable and locally rooted food ecosystem. We are looking for a creative and detail-oriented Graphic Designer to lead Torbo&rsquo;s visual storytelling across all touchpoints. The role involves designing branding materials, packaging, product labels, print assets, and digital creatives that align with company&rsquo;s values of authenticity, transparency, and conscious living.The ideal candidate will have strong creative skills, attention to detail, and experience in packaging design and print production.Key Responsibilities1. Brand Identity &amp; Visual Strategy<ul><li>Concept Development: Create original visual concepts that inspire and inform company&rsquo;s target audience.</li><li>Branding: Build and maintain cohesive brand identities, including logos, colour palettes, and comprehensive brand guidelines.</li><li>Typography: Expertly select and pair typefaces that align with our brand&rsquo;s voice and aesthetic.</li></ul>2. Packaging &amp; Product Design<ul><li>Product Labelling: Design functional and beautiful labels for products, ensuring all technical and regulatory information is integrated seamlessly. Ensure barcode placement, ingredient lists, nutritional panels, and regulatory disclosures are correctly designed.</li><li>Packaging Design: Design product packaging aligned with sustainable and eco-friendly principles.</li><li>Print Production: Manage the &quot;pre-press&quot; process, ensuring all files are technically perfect for professional printing (color profiles, bleed, and material specs).</li></ul>3. Layout &amp; Multi-Channel Composition<ul><li>Digital Platforms: Design engaging assets for our website, email marketing, and social media channels.</li><li>Marketing Collateral: Create layouts for physical marketing materials, including brochures, posters, and large-format signage.</li><li>Hierarchy &amp; Composition: Apply advanced design principles to ensure information is easy to navigate and visually compelling.</li></ul>4. Collaboration &amp; Coordination<ul><li>Cross teamwork: Work closely with product, marketing, and procurement teams. Coordinate with packaging suppliers and printers.</li><li>Activations: Support event branding for company&rsquo;s markets and activations.</li></ul>Requirements &amp; Skills<ul><li>Bachelor&rsquo;s degree in graphic design, Visual Communication, or related field.</li><li>3&ndash;5 years of experience in graphic design (FMCG or food industry experience preferred).</li><li>Strong portfolio showcasing branding, packaging, and print work.</li><li>Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).</li><li>Knowledge of print production processes and packaging materials.</li></ul>Preferred Skills &amp; Personal Attributes<ul><li>Experience with sustainable packaging concepts and eco-friendly design practices</li><li>Understanding of food labelling regulations and compliance requirements</li><li>Strong attention to detail and accuracy</li><li>Ability to manage multiple projects simultaneously and meet deadlines</li><li>Creative and innovative mindset with strong commercial awareness</li><li>Strong communication and collaboration skills</li><li>Passionate about sustainability, conscious living, and ethical branding</li></ul>Job Type: Full-time

Graphic Designer

Job PurposeThe Risk Officer is responsible for establishing, implementing, and maintaining an effective enterprise risk management (ERM) framework across Sadad in accordance with QCB Corporate Governance Guidelines, regulatory expectations, and international risk management standards.The role ensures that all material risks &mdash; including operational, credit, liquidity, fraud, cyber, compliance, and third-party risks &mdash; are properly identified, assessed, mitigated, monitored, and reported. The Risk Officer supports the Board, senior management, and risk committees in maintaining a strong risk culture, effective internal controls, and regulatory compliance.Key Responsibilities1. Enterprise Risk Management Framework<ul><li>Develop and maintain Sadad&rsquo;s Enterprise Risk Management (ERM) framework, policies, and procedures.</li><li>Ensure alignment with QCB governance expectations, regulatory circulars, and fintech supervisory requirements.</li><li>Define risk taxonomy covering:</li><li>Operational risk</li><li>Technology &amp; cyber risk</li><li>Fraud risk</li><li>Liquidity risk</li><li>Settlement risk</li><li>Compliance risk</li><li>Third-party/vendor risk</li><li>Establish risk appetite statements and risk tolerance limits in coordination with senior management.</li></ul>2. Risk Identification &amp; Assessment<ul><li>Conduct periodic risk assessments and risk control self-assessments (RCSA) across all departments.</li><li>Maintain and update the enterprise Risk Register.</li><li>Identify emerging risks associated with:</li><li>New products and services</li><li>Payment gateway operations</li><li>Merchant onboarding</li><li>Technology infrastructure</li><li>Regulatory changes</li><li>Evaluate risk impact and likelihood using structured risk scoring methodologies.</li></ul>3. Operational &amp; Payment Risk Oversight<ul><li>Monitor risks related to:</li><li>Transaction processing failures</li><li>Fraudulent transactions</li><li>Chargebacks and disputes</li><li>Settlement and reconciliation mismatches</li><li>Review incident reports and ensure proper root cause analysis and corrective actions.</li><li>Ensure risk controls are embedded within operational workflows.</li></ul>4. Technology &amp; Cyber Risk Oversight<ul><li>Coordinate with IT and Security teams to assess:</li><li>System vulnerabilities</li><li>Access control effectiveness</li><li>Data protection measures</li><li>Business continuity and disaster recovery readiness</li><li>Review penetration testing results, vulnerability scans, and remediation tracking.</li><li>Ensure technology risk management aligns with QCB expectations.</li></ul>5. Third-Party &amp; Vendor Risk Management<ul><li>Conduct due diligence and risk assessments for vendors and service providers.</li><li>Monitor service level agreements (SLAs) and operational dependencies.</li><li>Ensure outsourcing arrangements comply with regulatory requirements.</li><li>Assess concentration risks and business continuity exposures.</li></ul>6. Risk Monitoring &amp; Reporting<ul><li>Develop and maintain Key Risk Indicators (KRIs) for all major risk categories.</li><li>Prepare periodic risk reports for:</li><li>Senior Management</li><li>Risk Committee</li><li>Board (as applicable)</li><li>Escalate material risks, control weaknesses, and regulatory concerns promptly.</li><li>Maintain dashboards highlighting risk exposure trends and mitigation status.</li></ul>7. Incident Management &amp; Root Cause Analysis<ul><li>Oversee documentation and classification of operational incidents.</li><li>Lead or coordinate root cause analysis (RCA) for significant risk events.</li><li>Ensure corrective and preventive actions (CAPA) are implemented and tracked.</li><li>Report significant incidents to regulators when required.</li></ul>8. Regulatory Compliance &amp; Governance Support<ul><li>Support internal and external audits related to risk management.</li><li>Assist in regulatory reporting and QCB submissions.</li><li>Ensure policies and procedures reflect current regulatory requirements.</li><li>Participate in governance committees and risk review meetings.</li></ul>9. Risk Culture &amp; Training<ul><li>Promote a strong risk-aware culture across the organization.</li><li>Conduct training sessions on risk management practices and internal controls.</li><li>Guide department heads on embedding risk controls into daily operations.</li></ul>Governance &amp; Independence<ul><li>Maintain independence from operational functions.</li><li>Ensure objective reporting of risk exposures without conflict of interest.</li><li>Uphold segregation of duties and confidentiality in all risk assessments.</li></ul>Qualifications &amp; ExperienceEducation<ul><li>Bachelor&rsquo;s degree in Finance, Risk Management, Business Administration, Economics, or related field.</li><li>Professional certifications preferred:</li><li>FRM (Financial Risk Manager)</li><li>CRM (Certified Risk Manager)</li><li>CIA, CISA, or equivalent</li></ul>Experience<ul><li>5&ndash;8 years of experience in risk management within banking, fintech, or financial services.</li><li>Experience working in a regulated environment with exposure to governance and compliance frameworks.</li><li>Hands-on experience in operational risk and technology risk oversight is highly desirable.</li></ul>Key Skills &amp; Competencies<ul><li>Strong understanding of enterprise risk management principles.</li><li>Knowledge of fintech payment operations and digital transaction risks.</li><li>Ability to interpret regulatory guidelines and translate them into controls.</li><li>Strong analytical and quantitative risk assessment skills.</li><li>Excellent report writing and presentation skills.</li><li>High integrity and strong ethical standards.</li><li>Ability to influence senior stakeholders and challenge constructively.</li></ul>Job Type: Full-timeWork Location: On the road

Risk Officer

Job PurposeThe Field Marketing Executive is responsible for driving merchant acquisition, brand visibility, and on-ground activation of the company's solutions across assigned territories. The role ensures that all field marketing and merchant onboarding activities are conducted in compliance with internal policies and regulatory requirements applicable to financial institutions.The position plays a key role in expanding company&rsquo;s merchant network while maintaining high standards of compliance, transparency, and operational integrity.Key Responsibilities1. Merchant Acquisition &amp; Business Development<ul><li>Identify and approach potential merchants (retail, e-commerce, SMEs, corporate clients) to promote the company&rsquo;s payment solutions.</li><li>Conduct on-site visits to explain products including:</li><li>Online payment gateway</li><li>POS solutions</li><li>QR payment solutions</li><li>Value-added services</li><li>Achieve assigned monthly and quarterly merchant acquisition targets.</li><li>Maintain an updated pipeline of prospects and follow up consistently.</li></ul>2. Product Promotion &amp; Brand Visibility<ul><li>Execute field marketing campaigns, promotional activities, and merchant awareness programs.</li><li>Distribute marketing materials and ensure proper branding at merchant locations.</li><li>Represent the company professionally in meetings, trade events, and merchant engagements.</li><li>Collect competitor intelligence and market feedback to support product positioning.</li></ul>3. Merchant Onboarding &amp; Documentation<ul><li>Guide merchants through onboarding requirements in line with internal compliance procedures.</li><li>Ensure accurate collection of required documentation (KYC, trade license, identification documents, bank details, etc.).</li><li>Coordinate with Compliance and Operations teams to ensure proper verification and approval.</li><li>Ensure no onboarding occurs without proper authorization and system approval.</li></ul>4. Regulatory &amp; Governance Compliance<ul><li>Ensure all marketing and onboarding activities comply with:</li><li>QCB Corporate Governance Guidelines</li><li>Internal AML/CFT and KYC policies</li><li>Consumer protection principles</li><li>Avoid misrepresentation of products, pricing, or regulatory standing.</li><li>Report any suspicious merchant behavior or documentation irregularities to Compliance/Risk teams.</li><li>Maintain confidentiality of merchant information and sensitive data.</li></ul>5. Coordination &amp; Internal Collaboration<ul><li>Coordinate with:</li><li>Sales team for target tracking</li><li>Technical Support team for merchant integration assistance</li><li>Operations team for device deployment and activation</li><li>Risk &amp; Compliance for onboarding approvals</li><li>Ensure smooth transition from sales acquisition to technical activation.</li></ul>6. Relationship Management<ul><li>Maintain strong relationships with newly onboarded and existing merchants.</li><li>Conduct periodic follow-up visits to ensure:</li><li>Merchant satisfaction</li><li>Proper product usage</li><li>Branding compliance</li><li>Identify upselling or cross-selling opportunities.</li></ul>7. Reporting &amp; Performance Tracking<ul><li>Submit daily and weekly activity reports covering:</li><li>Number of visits conducted</li><li>Leads generated</li><li>Applications submitted</li><li>Conversions achieved</li><li>Provide monthly performance reports including:</li><li>Territory performance</li><li>Market trends</li><li>Merchant feedback</li><li>Competitive insights</li><li>Escalate operational or reputational risks observed in the field.</li></ul>8. Risk Awareness &amp; Field Controls<ul><li>Ensure strict adherence to approved pricing structures and discount policies.</li><li>Avoid unauthorized commitments to merchants.</li><li>Ensure POS devices or marketing materials are properly accounted for.</li><li>Report any fraud, misrepresentation, or operational control weaknesses identified during field activities.</li></ul>Qualifications &amp; ExperienceEducation<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Finance, or related field.</li></ul>Experience<ul><li>4&ndash;6 years of relevant field marketing or sales experience.</li><li>Experience in banking, fintech, payment services, or financial services is highly desirable.</li><li>Proven track record of achieving sales or merchant acquisition targets.</li></ul>Job Type: Full-timeWork Location: On the road

Field Marketing Executive

Join Ernest Talent and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ernest Talent

About Company

Sales Executive – Key Accounts

Graphic Designer

Risk Officer

Field Marketing Executive