Urwah Admin

Ernest Talent

JOB DESCRIPTION<ul><li>Successfully implement minimum 11+ projects for ISMS (ISO 27001)</li><li>Establish risk management framework for the client to address the client specific requirements and conducting risk-based IS Audits</li><li>Review and enhance project level ISMS documentation and get the client sign-off</li><li>Client Relationship Management</li></ul>Experience:<ul><li>5 to 7 years of only relevant experience with Consultancy Background in ISO 27001/ISMS (Any other experience in different domains will not be considered)</li><li>Minimum handled 11+ end or end ISMS Implementation.</li></ul>Qualifications:<ul><li>ISO 27001 Lead Implementer / Lead Auditor</li><li>1 Professional certification (CISA / CISM / CISSP) is an added advantage</li></ul>Job Type: Full-time

Senior-level ISMS Consultant

JOB DESCRIPTION<ul><li>Successfully implement minimum 11+ projects for ITSM (ISO 20000)</li><li>Establish risk management framework for the client to address the client specific requirements and conducting risk-based IS Audits</li><li>Review and enhance project level ITSM documentation and get the client sign-off</li><li>Client Relationship Management</li></ul>Experience:<ul><li>5 to 7 years of only relevant experience with Consultancy Background in ISO 20000/ITSM (Any other experience in different domains will not be considered)</li><li>Minimum handled 11+ end or end ITSM Implementation.</li></ul>Qualifications:<ul><li>ISO 20000 Lead Implementer / Lead Auditor</li><li>1 Professional certification (ITIL) is an added advantage</li></ul>Job Type: Full-time

Senior-level ITSM Consultant

JOB DESCRIPTION<ul><li>Successfully implement minimum 7 to 10 projects for ISMS (ISO 27001)</li><li>Establish risk management framework for the client to address the client specific requirements and conducting risk-based IS Audits</li><li>Review and enhance project level ISMS documentation and get the client sign-off</li><li>Client Relationship Management</li></ul>Experience:<ul><li>3 to 5 years of only relevant experience with Consultancy Background in ISO 27001/ISMS (Any other experience in different domains will not be considered)</li><li>Minimum handled 7 to 10 end or end ISMS Implementation.</li></ul>Qualifications:<ul><li>ISO 27001 Lead Implementer / Lead Auditor</li><li>1 Professional certification (CISA / CISM / CISSP) is an added advantage</li></ul>Job Type: Full-time

Mid-level ISMS Consultant

JOB DESCRIPTION<ul><li>Successfully implement minimum 7 to 10 projects for ITSM (ISO 20000)</li><li>Establish risk management framework for the client to address the client specific requirements and conducting risk-based IS Audits</li><li>Review and enhance project level ITSM documentation and get the client sign-off</li><li>Client Relationship Management</li></ul>Experience:<ul><li>3 to 5 years of only relevant experience with Consultancy Background in ISO 20000/ITSM (Any other experience in different domains will not be considered)</li><li>Minimum handled 7 to 10 end or end ITSM Implementation.</li></ul>Qualifications:<ul><li>ISO 20000 Lead Implementer / Lead Auditor</li><li>1 Professional certification (ITIL) is an added advantage</li></ul>Job Type: Full-time

Mid-level ITSM Consultant

Role PurposeOwn and grow a defined portfolio of food products across manufacturing and retail channels, ensuring the right assortment, compliant packaging and labelling, competitive pricing, and strong in‑market performance.Key Responsibilities<ul><li>Manage the full product lifecycle for assigned SKUs (from concept/onboarding through launch, review, renovation and delisting).</li><li>Drive new product development and listings in coordination with Marketing, Sales, Procurement, QA, Regulatory and Operations.</li><li>Lead product registration, labelling and packaging coordination with relevant authorities and internal teams (e.g., MOPH standards, GSO requirements, Arabic/English artwork, nutrition panel, claims, shelf‑life).</li><li>Coordinate pricing and promotions, including preparation of documentation for price approvals with the relevant ministry or regulatory bodies where required.</li><li>Maintain accurate product information (PIM/ERP), including specifications, pack sizes, barcodes, allergens, nutrition, carton details and images.</li><li>Monitor category and SKU performance (sales, margin, distribution, waste, promo ROI) and recommend corrective actions.</li><li>Support menu and merchandising initiatives: ensure products are correctly positioned in planograms, menus, digital platforms and marketing materials.</li><li>Conduct regular market and competitor reviews on assortment, pricing, packaging and communication to feed into portfolio and pricing strategy.</li></ul>Required Experience &amp; Skills<ul><li>4&ndash;8 years of experience in FMCG food or food retail/manufacturing in roles such as Product Manager, Category Manager, Brand Manager, or Product Specialist.</li><li>Proven experience managing a food product portfolio (not only sales or procurement), including launches and lifecycle management.</li><li>Practical exposure to food regulatory processes in Qatar/GCC (e.g., MOPH/MOH, MOCI/price approvals, GSO labelling standards) or close collaboration with Regulatory/QA on these topics.</li><li>Strong commercial acumen: able to interpret P&amp;L, pricing structures, promo mechanics and category performance reports.</li><li>Comfortable working cross‑functionally and managing stakeholders across Marketing, Sales, Procurement, QA, Regulatory, Operations and Agencies.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>Advanced Excel/PowerPoint; experience with ERP/PIM or master‑data systems is a plus.</li></ul>Job Type: Full-time

Product Portfolio Specialist – Food (Manufacturing & Retail)

Key Responsibilities1. POS Installation, Configuration &amp; Deployment<ul><li>Assist in the installation, setup, and activation of POS terminals for new merchants and partners.</li><li>Configure POS devices based on merchant requirements and Sadad&rsquo;s payment platform standards.</li><li>Ensure proper integration with backend systems, payment gateways, and merchant applications.</li></ul>2. Technical Troubleshooting &amp; Support<ul><li>Provide first-level and second-level technical support to resolve hardware, software, and connectivity issues.</li><li>Respond to support tickets, calls, or merchant visits to troubleshoot transaction failures, device errors, or software bugs.</li><li>Ensure minimal downtime and rapid issue resolution through remote or onsite intervention.</li></ul>3. Merchant Training &amp; Support<ul><li>Train merchants on POS device usage, troubleshooting basics, transaction processing, and reporting tools.</li><li>Provide user manuals, FAQs, and post-deployment technical support to ensure merchant independence and satisfaction.</li><li>Act as a technical liaison between merchants, operations, and backend support teams.</li></ul>4. Device Maintenance &amp; Upgrades<ul><li>Perform regular health checks, firmware updates, and hardware maintenance of deployed POS systems.</li><li>Coordinate device swaps, repairs, or replacements in case of hardware failure.</li><li>Maintain accurate records of device inventory, deployment status, and support history.</li></ul>5. Security &amp; Compliance Monitoring<ul><li>Ensure POS terminals comply with QCB cybersecurity guidelines, PCI DSS standards, and Sadad&rsquo;s security protocols.</li><li>Report and mitigate any potential vulnerabilities, tampering incidents, or compliance risks.</li><li>Support the audit process by ensuring all POS operations are properly documented and traceable.</li></ul>6. Documentation &amp; Reporting<ul><li>Document all technical issues, resolutions, and support actions taken through Sadad&rsquo;s ticketing system or CRM tools.</li><li>Generate incident and performance reports for internal tracking and regulatory reporting purposes.</li><li>Support ongoing efforts to improve POS deployment SOPs and technical support protocols.</li></ul>Job Types: Full-time, Permanent

POS Technical Support

Role OverviewThe HR Executive will support day-to-day HR operations and play a key role in managing payroll, employee documentation, onboarding, HR compliance, and coordination across the HR function. This role ensures smooth HR processes, accuracy in payroll reporting, and adherence to Qatar Labor Law.This is a highly operational role requiring strong attention to detail, organizational skills, and an understanding of HR best practices within Qatar.Key Responsibilities1. HR Operations &amp; Administration<ul><li>Maintain and update employee records, HRIS databases, personnel files, and master employee lists.</li><li>Prepare HR documents such as offer letters, contracts, NOCs, salary certificates, and warnings.</li><li>Manage employee onboarding and offboarding workflows, ensuring smooth integration and exit processes.</li><li>Coordinate with IT, Finance, and Admin for employee requests and internal HR support.</li><li>Track employee attendance, leave balances, overtime, and daily work logs.</li></ul>2. Payroll Management<ul><li>Prepare monthly payroll inputs in coordination with Finance.</li><li>Validate attendance, leave, overtime, deductions, and allowances to ensure accurate payroll processing.</li><li>Maintain payroll reports and documentation for audit and compliance.</li><li>Resolve payroll-related queries from employees promptly and professionally.</li></ul>3. Leave &amp; Attendance Management<ul><li>Manage attendance systems and ensure timely updates.</li><li>Monitor annual leaves, sick leaves, emergency leaves, and unpaid leaves as per Qatar Labor Law.</li><li>Prepare monthly attendance summaries for payroll.</li></ul>4. HR Policy &amp; Compliance Support<ul><li>Ensure HR operations align with Qatar Labor Law and internal HR Policy Manual.</li><li>Assist in implementing HR policies, procedures, and employee guidelines.</li><li>Support compliance audits by preparing relevant HR documentation.</li></ul>5. Employee Engagement &amp; Support<ul><li>Serve as the first point of contact for employee HR-related inquiries.</li><li>Support HR initiatives such as engagement activities, recognition programs, and internal communication.</li><li>Maintain a positive and supportive HR environment.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>2&ndash;6 years of HR operations experience.</li><li>Knowledge of Qatar Labor Law, WPS payroll system, and HR documentation.</li><li>Strong proficiency in MS Excel, Google Workspace, and HRIS platforms.</li><li>Excellent communication and interpersonal skills.</li><li>High attention to detail, confidentiality, and reliability.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-time

HR Executive (Arabic Speaking)

Join Ernest Talent and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.