Qureos Mentor

Etisalat

<div><div><b>Technical Customer Experience Senior Engineer.CTO/PMO/PCO/Customer Experience Office</b> <b>-</b> <b>(</b><b>250002ZZ</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
To ensure Mobile Telecommunication networks are designed, configured and optimized to meet certain level of Quality of Service and Customer Perception through different means of network testing, audits, and develop recommendations for sustainable performance improvement.</p><p><b>
Report To Position Name</b></p><p>
 Develop and Deliver periodically high level management reports covering all network nodes quality.  Analyze statistical network performance metrics and propose recommendations and/or practices to enhance network quality and customer perception.  Follow-up on massive network changes and ensure network quality integrity.  Provide network assessment reporting that supports acceptance/rejection of new products, nodes, features and services.  Analyze End-To-End network drive test measurements quantitatively and qualitatively and troubleshoot network problems in different regions.  Prepare benchmark network performance to competitors, for all services and pinpoint areas of strength and weakness.  Audit logical parameter setting regularly to ensure consistency and network performance goal achievement.  Develop and participate in developing automatic network quality reporting and checking tools.  Work closely with all technical teams to deliver feedback on network status and discuss methods of problem resolution and performance improvement.  Ensure continuous expertise development in network functions, algorithms, and protocols.  Train and mentor other less experienced and junior engineers.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
 BSc. in Electrical Engineering, Telecommunication Engineering, or Computer Science.  Minimum 3 to 4 years of relevant Experience.  Experience in radio network planning and/or optimization with exposure to different technologies (GSM, (E)GPRS, WCDMA)  Excellent Computer skills, Advanced MS access, and Advanced MS excel are essential.  Excellent English (Reading, Writing &amp; Oral).  Excellent Technical Writing Skills.  Very Good Communication skills.<br>
</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
&bull; Experience in programming using VBA, Perl, Python, or Bash is a plus &bull; Knowledge of Unix/Linux System is a plus &bull; Knowledge of Transport Network Technologies (ATM, IP, MPLS) is a plus &bull; Experience in radio or core network performance management</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
N/A</p><p><b><br>
EXPERIENCE_DESIRABLE</b></p><p>
N/A</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
N/A</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Engineer</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 11/Dec/2025, 9:28:31 AM</div></div>

Technical Customer Experience Senior Engineer.CTO/PMO/PCO/Customer Experience Office

<div><div><b>Technical Contracts Management Senior Engineer.Technical Procurement,Contracts &amp; Commercial Control</b> <b>-</b> <b>(</b><b>250002GR</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
To efficiently control the overall technical vendor scope and issues ensuring the end to end completion of all contracted hardware and services. To assist in controlling &amp; Supervising all technical department contracts vendors including measuring vendor performance &amp; contracts obligations fulfillment, and support top management in dealing with vendors contractual disputes in addition to document control for incoming/outgoing vendors&rsquo; correspondences.
</p><p><b>
Report To Position Name</b></p><p>
To cooperate with different stake holders to ensure implementing Etisalat Misr technical standards in all contractual processes with vendors (Starting from RFP then LOI then contract till FAC).&bull; To cooperate with different entities to ensure that contracted scope is fully delivered by vendors according to Etisalat Misr Standards as well as contracted terms &amp; conditions. &bull; To follow up with vendors all actions/projects/commitments &amp; ensure its implementation as per agreed schedule. &bull; Consolidate data of vendor profile including volume of business with Etisalat Misr , performance evaluation, risk analysis &amp; financial status based on certain agreed criteria &amp; KPIs from all technical department &bull; To support the vendors in their invoices &amp; payment. &bull; Support for the issuance of RFS &ndash; PAC &ndash; FAC by studying the eligibility of vendors&rsquo; requests against signed contracts &amp; SICET compliancy. &bull; Manage &amp; Control meetings with vendors/ contractors to solve disputes and conflicts. &bull; Control correspondence with vendors. &bull; Issue monthly reports including vendor&rsquo;s dashboard.<br>
</p></div><div></div><div><b>Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
University Degree in Engineering &ndash; Bachelor Degree &amp; High diploma (Area of experience), Contract Management Good - Very Good - Excellent Computer skills, Advanced MS excel is required. Good -Very Good - Excellent in Arabic &amp; English (Reading, Writing &amp; Oral).</p><p><b><br>
QUALIFICATIONS_DESIRABLE</b></p><p>
n/a</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
1-2 years of Experience</p><p><b><br>
EXPERIENCE_DESIRABLE</b></p><p>
n/a</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
n/a</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Engineer</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 14/Dec/2025, 7:38:49 AM</div></div>

Technical Contracts Management Senior Engineer.Technical Procurement,Contracts & Commercial Control

<div><div><b>Revenue Senior Analyst.Financial Accounting</b> <b>-</b> <b>(</b><b>250002VB</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
o perform and apply revenue assurance controls to ensure that the revenue has been identified, captured, recorded, billed, invoiced and reported in a timely manner</p><p><b>
Report To Position Name</b></p><p>
- Conduct end-to-end Call Detailed Record (CDR) reconciliation for all revenue streams through Revenue Assurance System and report the problems if any to IT department through trouble ticket. - Quantify the revenue leakage for the raised cases and follow up with the concerned parties to close the gaps from the risk areas that lead to revenue loss. - Perform user acceptance test (UAT) for the new products and promotions before their launch commercially to ensure that the marketing department's requirements are applied on the charging and billing system. - Validate the accuracy of post-paid customers' invoices through performing test bill review before launching it on the billing system - Audit the billing and charging system regularly to ensure that the tariffs rates are accurate through making test calls for the implemented tariffs.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
Essential Qualifications and Experience Bachelor's degree in Accounting or relevant field. Computer skills especially in MS Office Good Command of English language (Written-Oral-Spoken). MS Office</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
Strong analytical and communication skills. Self motivator and creative thinker</p><p><b>
EXPERIENCE_ESSENTIAL</b></p><p>
1-2 years of experience in Revenue Assurance in a Telecommunications company</p><p><b>
EXPERIENCE_DESIRABLE</b></p><p>
Revenue Assurance Training for the latest Revenue Assurance techniques</p><p><b>
CERTIFICATIONS_ESSENTIAL</b></p><p></p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Analyst</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 09/Dec/2025, 5:26:20 AM</div></div>

Revenue Senior Analyst.Financial Accounting

<div><div><b>Electromechanical Senior Engineer.Access Network Development</b> <b>-</b> <b>(</b><b>250002KX</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
To Plan and Manage the implementation of various Electro-mechanical systems for the network<br>
sites at different layers to satisfy the operational requirements achieving the goal of a &quot;Superior<br>
Network Performance&quot;. It also includes the provision of the E&amp;M solutions and guide lines that<br>
govern the E&amp;M installations at various sites and provide training for all relevant sections.</p><p><b>
Report To Position Name</b></p><p>
Centrally lead the E&amp;M set up of Technical Department to ensure utmost efficient and economic<br>
solutions are implemented at various network layers .<br>
Set up various E&amp;M designs, guide lines and criteria to be adopted at various network sites.<br>
Oversee and verify EM budgets prepared by various disciplines to ensure proper utilization of<br>
company investments.<br>
Exercise a routine random auditing to ensure that EM criteria are properly followed and the<br>
budgets are not exceeded and highlight the same on routine basis to the respective sections and<br>
during dashboard meetings if necessary.<br>
Manage and supervise Telecom power installation for(Core &amp; BSC and green solutions) to improve<br>
time to market (i.e. hybrid project success)<br>
Control design &amp; implementation for new electro-mechanical Technologies to ensure up to date<br>
network upgrade.</p><p>
Monitor and Supervise the Implementation and audit for electro-mechanical Installation to ensure<br>
compliance with installation manuals and right functionality.<br>
Control troubleshooting plans for core sites and hub sites to ensure best sites performance.<br>
Managing and dispatching work activities between the team members to ensure fair work load and<br>
better working environment.<br>
Ensures that the required, tools and equipments are available through initiating RFPs and LOIs to<br>
enhance the team's performance.<br>
Coaching team members in both technical and non-technical aspects to cope with network<br>
requirements.<br>
Plan strategic directions of the department for expansions and enhancements.<br>
Sets proper framework for implementing required network modifications with highest quality<br>
standards and without effect on the network performance.<br>
Sets proper framework for monitoring Vendor Managed Services contract implementation and its<br>
adherence to Etisalat Misr standards and Service Level Agreements.<br>
Create suitable and healthy environment for staff to innovate and initiate new ideas help in<br>
department targets and goals<br>
Create and develop second layer of mangers with high technical competencies and managerial<br>
skills.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
University Degree in Electrical Engineering<br>
Excellent ability to work under pressure and meet the deadlines.<br>
High Leadership skills.<br>
Excellent Computer skills and communication skills<br>
Excellent Command of the English Language</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
Excellent project management skills.<br>
Excellent interpersonal communications &amp; negotiation skills.<br>
Excellent negotiation skills.<br>
Full knowledge in commerce and legal related to the job requirements</p><p><b>
EXPERIENCE_ESSENTIAL</b></p><p>
Minimum 0- 2 years Experience.</p><p><b>
EXPERIENCE_DESIRABLE</b></p><p>
Problem solving experience.</p><p><b>
CERTIFICATIONS_ESSENTIAL</b></p><p></p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Engineer</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 11/Dec/2025, 9:52:34 AM</div></div>

Electromechanical Senior Engineer.Access Network Development

<div><div><b>DCB &amp; Partnerships Management Senior Specialist.Consumer Marketing</b> <b>-</b> <b>(</b><b>250002S7</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><ul><li><p>
Develop, prepare and handle reports for OTT platforms, including Direct Carrier Billing (DCB) and hard bundle performance analysis.</p></li><li><p>
Oversee and execute DCB new launches, ensuring timely delivery and alignment with business objectives &amp; stakeholders.</p></li><li><p>
Enhancing Customer experience through frequent revamps</p></li><li><p>
Manage and oversee entertainment projects across Etisalat segments, ensuring smooth execution and compliance with strategic goals.</p></li><li><p>
Working with customer care/ segment owners to handle complaints across OTT platforms, resolving issues efficiently to enhance customer satisfaction.</p></li><li><p>
Execute all operational tasks to ensure daily targets and deliverables are met</p></li><li><p>
Ongoing live testing through all channels including digital to ensure the services flow, spotting issues and recommending enhancements for the best customer experience</p></li></ul><p>
Handle and escalate the complex customer inquiries or complaints related to DCB</p><p><b>
Report To Position Name</b></p><p><b>
Product Management:</b></p><p>
&sect; Sustain and increase all out of DCB revenues &amp; penetration to achieve profits and brand catalogue</p><p>
&sect; Prepare and launch promotions and propositions that would increase revenue, enhance customer experience &amp; penetration to enhance Etisalat image in the market</p><p>
&sect; Monitor the end-to-end customer flow, ensuring to have seamless and smooth Customer experience</p><p>
&sect; Ongoing live testing through all channels including digital to ensure the services flow, spotting issues and request enhancements for the best customer experience</p><p>
&sect; Lead the digital transformation of DCB services to enhance digital consumer engagement.</p><p>
&sect; Lead on the reconciliation of partners by extracting and validating the data in alignment with revenue assurance, finance, and DWH team till the end of the actions.</p><p>
&sect; Lead on the social media activities either through E&amp; app or through CVM campaigns</p><p>
&sect; Follow up on the proper implementation of generated ideas and handle project issues that arise with all stakeholders internally &amp; externally</p><p>
&sect; Maintain the yearly calendar that matches seasonality and market trends</p><p>
&sect; Develop and manage the necessary analytic models, dashboards and reports.</p><p>
&sect; Pre-launch testing and after launch testing</p><p></p><p><b><br>
Strategic planning:</b></p><p>
&sect; Support the implementation of strategic goals that content is not only VOD &amp; acquiring the best OTTs in the market</p><p></p><p><b><br>
Product development</b></p><p>
&sect; working with cross-functional departments to execute the plan and the daily operational work</p><p>
&sect; Introducing new products and approaches to generate new revenue streams</p><p>
&sect; Develop the PDs, tec memos, and contracts &amp; discussing it with all internal stakeholders (CC, finance, IT, segments, Technical, PMs, customer Insights)</p><p>
&sect; Reviewing and aligning all segments with the new partnerships &amp; offers to ensure alignment and spotting opportunities or raise flags for any contradictions</p><p>
&sect; Align &amp; share with internal stakeholders the concept/ enhancement:</p><p>
&sect; Insights for understanding services performances, adoption, services&rsquo; intersections and base performance for each service;</p><p>
&sect; Pricing for financial assessment</p><p>
&sect; IT for technical assessment</p><p>
&sect; PM for Planning tickets and executing moves</p><p>
&sect; Regulatory team for concepts approvals</p><p>
&sect; CC and CX teams for superior customer experience</p><p>
&sect; Communication team for communicating the concept/ enhancement</p><p>
&sect; Marcom team for ATL or BTL activities</p><p>
&sect; CVM for segmented campaigns/ promos</p><p></p><p><b><br>
Reporting &amp; Performance management</b></p><p>
&sect; Prepare updates on product performance and key metrics for the DCB services</p><p>
&sect; Prepare the communication plan weekly to ensure releasing the recent updates</p><p>
Service reporting, analytical models and dashboards.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p><b>
Knowledge:</b></p><p>
&sect; Solid understanding of the telecommunications industry, particularly VAS</p><p>
&sect; Familiarity with DCB partners and operational procedures</p><p>
&sect; Awareness of KPIs and how to monitor them.</p><p>
&sect; Solid understanding of excel to create daily dashboards &amp; reporting</p><p></p><p><b><br>
Education:</b></p><p>
&sect; Bachelor&rsquo;s degree in Business, Marketing, Economics or any related fields</p><p><b>
Language Proficiency</b>:</p><p>
&sect; Fluency in both spoken &amp; written English &amp; Arabic language is required.</p><p></p><p><b><br>
Detail Oriented and organized</b></p><p>
&sect; Ability to manage multiple tasks and projects/ stakeholders/ partners</p><p></p><p><b><br>
Collaboration and Communication:</b></p><p>
&sect; Ability to work well within a team and with other departments</p><p></p><p><b><br>
Problem Solving:</b></p><p>
&sect; Capacity to identify and resolve operational issues efficiently</p><p></p><p><b><br>
Time Management:</b></p><p>
&sect; Excellent skills in prioritizing tasks to meet deadlines</p><p></p><p><b><br>
Skills &amp; Abilities</b>:</p><p>
&sect; Proficiency in data analysis and reporting tools</p><p>
&sect; Ability to monitor project progress and report on key metrics</p><p>
&sect; Data visualization, ability to translate data analysis into well-structured visuals that tell a compelling story</p><p>
&sect; Strong verbal and written communication skills</p><p>
&sect; Experience working with MS Excel &amp; PowerPoint</p><p>
&sect; Proficiency in financial modelling and revenue/ budget management</p><p>
Excellent communication with partners</p><p><b><br>
QUALIFICATIONS_DESIRABLE</b></p><p>
N/A</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
&sect; Minimum of 2-3 years of experience in a relevant field (e.g. product management, marketing or business development) within the telecom or tech industry</p><p><b><br>
EXPERIENCE_DESIRABLE</b></p><p>
N/A</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
N/A</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Specialist</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div>
 Entry Level</div><div><b>
Job Posting</b><b>:</b> 15/Dec/2025, 3:24:19 AM</div></div>

DCB & Partnerships Management Senior Specialist.Consumer Marketing

<div><div><b>Commercial projects senior specialist.Commercial Planning &amp; Support</b> <b>-</b> <b>(</b><b>250002F2</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
Responsible for the end to end management of all CVM (Consumer Value Management) and Campaign Management Responsible for the end to end management of all CVM (Consumer Value Management) and Campaign Management projects to guarantee on time product delivery.</p><p><b>
Report To Position Name</b></p><p>
 Prepare backward planning based on commercial plan to discuss it with the IT and guarantee possibility of implementation.  Ensure that CSD (commercial solution design) &amp; the IT demand solution finalize PD (Product Description) on time to take management approval and start implementation.  Set meeting to discuss any obstacles raised from the IT side to discuss it with the IT &amp; Commercial aiming to find solutions before taking any escalation actions.  Discuss the &ldquo;Brief&rdquo; (document received from commercial) with Marcom and finalize the Marcom plan and get further budget approvals &ndash; if needed.  Guarantee and organize project goes through all approval gates attaining governance respect.  Resolve escalation faced by the team to get over obstacles faced and guarantee smooth operations.  Send proposal to NTRA and/ or governmental entities to get approval prior to launch of any new product.  Coordinate with the testing team to monitor the execution of testing scenarios and its consequences. &bull; Manage and support operation daily work, of the teams, monitoring projects progress, deliverable priorities, deployment decisions &amp; schedules, team allocation, escalation, production issues to ensure that guidelines and best practices are in place and aligned with Etisalat SLA&rsquo;s and quality standards &bull; Prepare backward planning based on commercial plan to discuss it with the IT and guarantee possibility of implementation. &bull; Ensure that CSD (commercial solution design) &amp; the IT demand solution finalize PD (Product Description) on time to take management approval and start implementation. &bull; Set meeting to discuss any obstacles raised from the IT side to discuss it with the IT &amp; Commercial aiming to find solutions before taking any escalation actions. &bull; Discuss the &ldquo;Brief&rdquo; (document received from commercial) with Marcom and finalize the Marcom plan and get further budget approvals &ndash; if needed. &bull; Guarantee and organize project goes through all approval gates attaining governance respect.&bull; Resolve escalation faced by the team to get over obstacles faced and guarantee smooth operations. &bull; Send proposal to NTRA and/ or governmental entities to get approval prior to launch of any new product. &bull; Coordinate with the testing team to monitor the execution of testing scenarios and its consequences.daily work, of the teams, monitoring projects progress, deliverable priorities, deployment decisions &amp; schedules, team allocation, escalation, production issues to ensure that guidelines and best practices are in place and aligned with Etisalat SLA&rsquo;s and quality standards.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
 Bachelor Degree in any discipline</p><p><b><br>
QUALIFICATIONS_DESIRABLE</b></p><p>
NA</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
2-4 years</p><p><b><br>
EXPERIENCE_DESIRABLE</b></p><p>
NA</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
NA</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Specialist</div><div><b>
Organization</b><b>:</b> Etisalat Global Services</div><div>
 Entry Level</div><div><b>
Job Posting</b><b>:</b> 09/Dec/2025, 5:39:12 AM</div></div>

Commercial projects senior specialist.Commercial Planning & Support

<div><div><b>Youth Segment Senior Specialist.Consumer Marketing</b> <b>-</b> <b>(</b><b>250002EV</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
&bull;Innovate and Implement the Youth segment plan related to Revenue development in order to achieve set targets. &bull;Analyze Performance trends and spot gaps and opportunities &bull;Assess market potential and prospects based on market dynamics
</p><p><b>Report To Position Name</b></p><p>
&bull;Conduct in-depth analysis for customers' usage in order to enhance spending level to achieve target revenue.&bull;Forecast revenues and identify gaps per service in order to recommend an action plan&bull;Manage customers' tariffs movement and initiate campaigns aiming at proper tariff allocation in order to increase activity and revenues.&bull;Monitor customer evolving communication needs and budget considerations through continuous analysis in order to provide research insights.&bull;Find opportunities and initiate research requests in order to test newly designed concepts&bull;Conduct pre-launch analysis to ensure that newly designed products will meet expected financial targets.&bull;Plan, develop and launch new products, tariffs, promos or services based on research outcomes to meet different segments usage needs.&bull;Ensure proper technical development for new products meeting requests requirement in order to maintain offering best customer experience.&bull;Conduct post launch analysis to ensure that newly designed products met expected financial targets and take corrective actions.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
-Bachelor degree in business administration/ Economics / Engineering. -Fluency in both English &amp; Arabic -Good communication/ Presentation skills -Good knowledge of MS applications<br>
</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
N/A</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><ul><li>1-2 years of experience preferably in marketing field</li></ul><p><b><br>
EXPERIENCE_DESIRABLE</b></p><p>
N/A</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
0</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Specialist</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div>
 Entry Level</div><div><b>
Job Posting</b><b>:</b> 07/Dec/2025, 2:55:50 AM</div></div>

Youth Segment Senior Specialist.Consumer Marketing

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