Qureos Mentor

Etisalat

<div><div><b>Network Administrator.Infrastructure &amp; Operations</b> <b>-</b> <b>(</b><b>25000280</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
Administration, managing and development of Etisalat IT Data and Voice Network to achieve the highest level of availability and performance to all the corporate services provided to internal Etisalat staff as well as the services offered to Etisalat Subscribers.</p><p><b>
Report To Position Name</b></p><ul><li>Maintain and support the following components:</li></ul><p>
1. IT data center network devices</p><p>
2. Routers</p><p>
2. Switches</p><p>
3. Wireless network</p><p>
4. Cisco Call Manager.</p><p>
5. Cisco UCCX.</p><p></p><ul><li><br>
installation, configuration, maintenance, and troubleshooting of the Internal LAN of the company, solving end user network related problems.</li><li>Administer all network equipment, hardware (routers, switches, wireless access points, voice servers, gateways and IP phones) and software upgrades.</li><li>Perform network design and capacity planning.</li><li>Interact and negotiate with different vendors during implementations of new projects and support for the existing and finished projects.</li><li>Develop, implement and maintain network and IP Telephony policies and procedures.</li><li>Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.</li><li>Establish operational level agreements with end users.</li><li>Administer and maintain end user accounts, permissions, and access rights.</li><li>Perform system backups and recovery.</li><li>Check daily Syslog Report to monitor logs generated by all network devices using SolarWinds.</li><li>Handle Trouble Tickets generated by IT Service Desk team and assigned to Network team.</li><li>Monitor network Devices and connectivity links using applications like SolarWinds.</li><li>Send weekly graphs report which gives statistics for the traffic utilization on Etisalat links using SolarWinds.</li><li>Draw Visio Diagram for all Etisalat infrastructure network.</li><li>Collect Serial numbers, Location and Part number for each network device (Hardware Inventory).</li><li>Manage of WAN optimization.</li></ul><p>
&bull; Handle authentication, authorization and accounting (AAA) using Cisco ACS. &bull; Handle the acceptance of new Point of Sales (PoS) Projects. &bull; Manage WAN optimization. &bull; Provide 24/7 on call support for Etisalat employees</p><p>
.&bull; Download and test new network software.</p><ul><li>Do planned network outages at night.</li><li>Test new network products and solutions.</li></ul><p></p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p></p><p><b><br>
QUALIFICATIONS_DESIRABLE</b></p><p></p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p></p><p><b><br>
EXPERIENCE_DESIRABLE</b></p><p>
At least 2-4 years experience working in IP networks in large corporate environment with at least 1 year hands on experience with Cisco Routers and Backbone and Edge Switches.</p><p>
Good knowledge of switching and IP routing protocols.</p><p>
familiar with the operations of IP networks in Telecom environment.</p><p>
Minimum 2 to 4 years experience.</p><p>
Area of experience: Network and/ or Voice</p><p><b>
CERTIFICATIONS_ESSENTIAL</b></p><p></p><div><br>
</div></div><div><b>
Job</b><b>:</b> Administrator</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div>
 Entry Level</div><div><b>
Job Posting</b><b>:</b> 12/Oct/2025, 7:22:03 AM</div></div>

Network Administrator.Infrastructure & Operations

<div><div><b>NOC Front Office Specialist.Network Management</b> <b>-</b> <b>(</b><b>250002J5</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
1- 24 x 7 Surveillance across IT &amp; Technical networks. 2- Detect faults/outages and follow up till restoration as per agreed SLA. 3- Open Trouble Tickets for all fired alarms/events on concerned Teams via HPSM. 4- Escalate Incidents as per agreed incident procedure document and generate IR reports. 5- Shift Handover implemented properly.</p><p><b>
Report To Position Name</b></p><p>
IT NOC Surveillance 1. 24 x 7 monitoring of all IT network services (DB, Servers, IN billing and charging, Infrastructure, Applications, Contact Centre, Middle-ware, Siebel,&hellip;). 2. on time detection of faults and follow up till restoration. 3. Create Trouble Tickets and update according to the agreed SLAs. 4. Shift plan &amp; Shift handover implementation. 5. Supervise the service during CR implementation and verify the service status after implementation. 6. Data collection, Network performance monitoring 24/7. 7. Generate incident reports according to predefined incident severity and escalate to the top management when required according to approved updated escalation matrix during the incident with various means notifications (SMS, mail,...)</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
- Ability to work 24/7 - shift base - Ability to work under pressure - Arabic &amp; English ( spoken &amp; written) - Graduated within Telecommunication or Computer Engineering - Computer knowledge: Windows, Word, Excel, Power Point, Outlook... - Capable to handle multi Tasks<br>
</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
- Very good communication skills. - Very good presentation skills. - Programming skills. - ITIL foundation</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
- Support the Change Management process by controlling final execution of all Planned Works for all network and services to minimize service disruption. - Broad knowledge within mobile communications, IN billing &amp; charging, IT systems,.... - Experience in a Network Operations or IT service desk environment.</p><p><b><br>
EXPERIENCE_DESIRABLE</b></p><ul><li>Good understanding of IT technologies.</li></ul><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
- ITIL Foundation - CCNA - Mobile Network Package (2G/3G/4G/5G)</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Specialist</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div>
 Entry Level</div><div><b>
Job Posting</b><b>:</b> 15/Oct/2025, 5:50:09 AM</div></div>

NOC Front Office Specialist.Network Management

<div><div><b>NOC Front Office Specialist.Infrastructure &amp; Operations</b> <b>-</b> <b>(</b><b>250002KT</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
1- 24 x 7 Surveillance across IT &amp; Technical networks.<br>
2- Detect faults/outages and follow up till restoration as per agreed SLA.<br>
3- Open Trouble Tickets for all fired alarms/events on concerned Teams via HPSM.<br>
4- Escalate Incidents as per agreed incident procedure document and generate IR reports.<br>
5- Shift Handover implemented properly</p><p><b>
Report To Position Name</b></p><p>
IT NOC Surveillance<br>
1. 24 x 7 monitoring of all IT network services (DB, Servers, IN billing and charging,<br>
Infrastructure, Applications, Contact Centre, Middle-ware, Siebel,&hellip;).<br>
2. on time detection of faults and follow up till restoration.<br>
3. Create Trouble Tickets and update according to the agreed SLAs.<br>
4. Shift plan &amp; Shift handover implementation.<br>
5. Supervise the service during CR implementation and verify the service status after<br>
implementation.<br>
6. Data collection, Network performance monitoring 24/7.<br>
7. Generate incident reports according to predefined incident severity and escalate to the top<br>
management when required according to approved updated escalation matrix during the incident<br>
with various means notifications (SMS, mail,...)</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><div>
- Ability to work 24/7 - shift base<br>
<ul><li>Ability to work under pressure</li><li>Arabic &amp; English ( spoken &amp; written)</li><li>Graduated within Telecommunication or Computer Engineering</li><li>Computer knowledge: Windows, Word, Excel, Power Point, Outlook...</li><li>Capable to handle multi Tasks</li></ul></div><p><b>
QUALIFICATIONS_DESIRABLE</b></p><ul><li>Very good communication skills.</li><li>Very good presentation skills.</li><li>Programming skills.</li><li>ITIL foundation</li></ul><p><b>
EXPERIENCE_ESSENTIAL</b></p><ul><li>Support the Change Management process by controlling final execution of all Planned</li></ul><div>
Works for all network and services to minimize service disruption.<br>
<ul><li>Broad knowledge within mobile communications, IN billing &amp; charging, IT systems,....</li><li>Experience in a Network Operations or IT service desk environment.</li></ul></div><p><b>
EXPERIENCE_DESIRABLE</b></p><p>
Good understanding of IT technolog</p><p><b>
CERTIFICATIONS_ESSENTIAL</b></p><p></p><div><br>
</div></div><div><b>
Job</b><b>:</b> Specialist</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div>
 Entry Level</div><div><b>
Job Posting</b><b>:</b> 15/Oct/2025, 7:25:35 AM</div></div>

NOC Front Office Specialist.Infrastructure & Operations

<div><div><b>IN Support Analyst.Revenue Management &amp; Broadband</b> <b>-</b> <b>(</b><b>250002KK</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
Be a member of the Intelligent Network Support Team to ensure a smooth Support&amp; Operation of<br>
the Charging &amp; VAS nodes.<br>
The Job holder will be responsible to maintain the charging system nodes and ensure availability<br>
99.999% of the vital systems</p><p><b>
Report To Position Name</b></p><p>
Deliver new tools/processes to enhance /minimize the risk of failure during changes<br>
Escalation for incidents and major problems to Team Leader as per agreed process<br>
Successful Support and operation for ALL IN and billing NODES and newly introduced nodes as<br>
per agreed process KPIs Ensure 99.9% availability for IN &amp; billing nodes<br>
On call availability and promptly response outside working hours<br>
Change requests and quality improvements<br>
Follow up Opened cases with Node vendors<br>
Ensure smooth operations and quality of new deployments to ensure high stability ( Minimize<br>
downtime / service hazards )<br>
Develop/enhance processes for speed recovery of outages/leakages<br>
Proper handling for external customer complaints and internal custmer mails<br>
Conduct regular feedback session to highlight the customer chronic concerns and areas of<br>
enhancements</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
University Degree in Electrical Engineering / Telecommunication Engineering /<br>
Computer Science / Computer Engineering</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
Cooperative in a team work environment<br>
Flexible and responsive<br>
Working Under Pressure<br>
team leading</p><p><b>
EXPERIENCE_ESSENTIAL</b></p><p>
Minimum 4 years Experience<br>
Basic Knowledge about communications concepts (Transmission, Signaling protocols</p><p><b>
EXPERIENCE_DESIRABLE</b></p><div>
specially SS7 protocol,&hellip;etc )<br>
<ul><li>Very Good knowledge about Intelligent Networks and Core Networks</li><li>Basic Knowledge about Networks (IP networks, GSM Networks, .. )</li><li>Good Knowledge about Operating systems (UNIX, LINUX,&hellip;. )</li><li>Good knowledge about SQL fundamentals.</li></ul></div><p><b>
CERTIFICATIONS_ESSENTIAL</b></p><div>
Operating Systems Courses ( UNIX , LINUX,&hellip;etc )<br>
<ul><li>Database Administrations ( Oracle, TimesTen, Sysbase,&hellip;.etc)</li><li>Charging system courses</li><li>Billing courses</li><li>Presentation Skills</li><li>Communication Skills</li><li>Basic Managing Skills</li></ul></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Analyst</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 15/Oct/2025, 8:41:35 AM</div></div>

IN Support Analyst.Revenue Management & Broadband

<div><div><b>IN Implementation Technical Expert.IT Operation &amp; Infrastructure</b> <b>-</b> <b>(</b><b>25000230</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
Lead network implementation team to achieve successful network infrastructure implementations which support Etisalat in achieving its strategic goals.</p><p><b>
Report To Position Name</b></p><p>
&#61607; Responsible for Technology service implementation and major release upgrades for all IT network infrastructures. Implement IT network strategic project for integrating and managing the company&rsquo;s information technology services and those supporting new enterprise wide initiatives. &#61607; Work closely with business and IT leaders, vendors and suppliers to ensure business requirement satisfaction in delivering the technology trends and roadmap. &#61607; Perform acceptance tests with vendors for new implementations, ensure receiving full project documentation and execute proper handover of the project to Infrastructure Services Teams. &#61607; Develop implementation plan for projects considering project time lines and using the best solutions, technologies, and products fitting the business and best enhancing the operation &#61607; Manage the team, recruit best calibres available in the market, run coaching techniques, set appraisals &amp; development plans if needed (mid-year and end of year) and run one to one meetings in the quarter review.<br>
</p></div><div></div><div><b>Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
Qualifications: Essential &#61607; Bachelor Degree in Electrical Engineering, Telecommunication Engineering, Computer Science or Computer Engineering<br>
<br>
</p><p><b>QUALIFICATIONS_DESIRABLE</b></p><p>
N/A</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
Experience: Essential &#61607; Minimum 7-8 years of experience &#61607; Advanced Knowledge of networking concepts including routing, switching, load-balancing&hellip;.etc. Desirable &#61607; Knowledge of processes, procedures, tasks, and checklists of IT service management.<br>
</p><p><b>
EXPERIENCE_DESIRABLE</b></p><p>
N/A</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
CERTIFICATIONS / CREDENTIALS / MEMBERSHIPS / LICENSES: Essential: &#61607; Not Applicable Desirable &#61607; MBA &#61607; CCNP</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Expert</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 13/Oct/2025, 3:02:58 AM</div></div>

IN Implementation Technical Expert.IT Operation & Infrastructure

<div><div><b>CRM Support System Analyst.Customer and Partner Management</b> <b>-</b> <b>(</b><b>250002HK</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
Introduce new technical ICT solutions as well as being responsible for delivering and owning a stream of critical software applications to ensure Etisalat's business continuity and competitive edge</p><p><b>
Report To Position Name</b></p><p>
Ensure that the project plans delivered by ICT team is correct and in sync with the project scope and milestones Comply with ICT Team internal processes and policies. Examples: Procurement and Offering processes Closely communicate with the customer and pre sales team to understand the functional and non-functional requirements. Ensure the proper release and handover documents are prepared and submitted to the proper teams. Prepare offering for tenders as well as direct orders, approved by CEO. Follow SLA and report offering issues to Vertical and Offering Manager. Introduce new partners to enable ICT business growth Work closely with Technical, Commercial and Finance teams to finalize business cases and offering Document the solution architecture and ensure that the detailed design of the solution is available for all the projects. Deliver ICT solutions to customer. Produce all the artifacts based on the agreed process. Reporting and on-time escalation of project issues, risk envisioned and issues between te</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
University degree in Engineering, Computer Science or Information Technology, - Excellent command of English language (Reading, Writing &amp; Oral). Excellent Telecommunication knowledge. Excellent interpersonal skills (Negotiation, communications, etc.) Ability to solve complex problems independently and to seek out and generate innovative solutions. Ability to work under the supervision of the team lead, able to work independently as well as part of a team on multiple overlapping projects. Ability to focus on delivering results in a dynamic environment with aggressive deadlines and multiple priorities.</p><p><b><br>
QUALIFICATIONS_DESIRABLE</b></p><p>
Cross functional experience/exposure (Marketing, Sales, Customer Care, Finance, etc.) Change Management experience Experience with large size projects implementation is a plus Strong problem solving, analysis, design, and testing skills. Strong data analysis, design and testing skills. Strong object-oriented design skills. Knowledge of software development tools</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
Minimum 1 year of Experience. Presentations and negotiation skills</p><p><b><br>
EXPERIENCE_DESIRABLE</b></p><p>
Extensive experience in delivering IT business solutions in the domain of customer management is a plus, Telecom Experience is preferred</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
N/A</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Analyst</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 14/Oct/2025, 5:41:07 AM</div></div>

CRM Support System Analyst.Customer and Partner Management

<div><div><b>BSS Deployment Senior Engineer.Projects &amp; Infrastructure Development</b> <b>-</b> <b>(</b><b>2500025E</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
Mange and plan the execution plan and Support and implement , testing all telecom( radio &ndash; transmission ) plans within etisalat network ,
</p><p><b>Report To Position Name</b></p><p>
&bull; implement new sites : o Coordinates between Project department and others like transmission and radio to prepare all data needs to start the implementation like LOS and Radio Data after o Coordinate with the vendor Roll out Team to start Implement new sites in the proper time to get monthly/yearly o Follow the teams in the field ,lead them and support them technically to get the new sites with best quality for RBS and Transmission o Telecoms RFS visit to insure that the site is implemented according to standards &bull; Integrate new Sites : o Coordinates with Transmission team to secure the CCR, E1s. o Coordinates with Radio team to secure Approved CDD, Scripts. &bull; Put Sites ON AIR : o power up and confirm site functionality o Coordinates with Radio team to Drive Test the new sites o Coordinates with Vendor Roll out Team to Make the telecoms acceptance in the proper time Transmission activity: Coordinates between project department , transmission department and operation in order to build accurate and optimized sites by doing required : Upgrades, Downgrades Offloading Reroute IVR LOS for new sites and Shops &bull; Radio activity : &bull; Coordinates between project department ,Radio department and operation in order to build accurate and optimized sites by doing required : &bull; Expansions &bull; Extensions &bull; HUSPA &bull; Multi-band &bull; Add new Sectors &bull; Special requirements &bull; In building activity : o Coordinates between project department ,In building team in order to implement and integrate Micros and Macro sites in the proper time &bull; Guide and train the new staff in order to get the best value</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
University Degree in Engineering Good - Very Good - Excellent Computer skills, Advanced MS excel is required. Good -Very Good - Excellent in Arabic &amp; English (Reading, Writing &amp; Oral).<br>
<br>
</p><p><b>QUALIFICATIONS_DESIRABLE</b></p><p>
N/A</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
Minimum - to - years Experience. (Area of experience)<br>
</p><p><b>
EXPERIENCE_DESIRABLE</b></p><p>
N/A</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
N/A</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Engineer</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 14/Oct/2025, 3:20:13 AM</div></div>

BSS Deployment Senior Engineer.Projects & Infrastructure Development

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