Qureos Mentor

Eversource Energy

<div>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Role and Scope of Position: 
Supports the implementation, of the Eversource Quality Control (QC) program as it relates to any of the following construction, maintenance, meter service, leak survey, corrosion, damage prevention, LNG and I&amp;R activities at Eversource Gas. Ensures that work and activities are performed in accordance with all federal, state, and company construction standards and procedures and all safety rules and standards established by the Company and required by law. The QC Specialist has the authority to direct and stop, if necessary, work to ensure compliance with all requirements. This position is an authorized company representative when on job sites and has the authority to make decisions, within their area of responsibility, on behalf of the Company.
Essential Functions:<ul><li>
Ensures safe work practices are being employed in accordance with the Company&rsquo;s Health and Safety Handbook and Contractor Safety Manual.</li><li>
Ensures all work activities are being performed in accordance with Gas Distribution construction standards and operating procedures. Verifies that the work is being performed by qualified personnel.</li><li>
Verifies that work packages are in order with appropriate work procedures as required, mark out ticket, and mapping information.</li><li>
Monitors resources associated with the Company&rsquo;s re-dig program.</li><li>
Supports the on-boarding of contractor crews and verifies that all aspects of the Company&rsquo;s Operator Qualification Plan are being followed.</li><li>
Identifies non-compliant conditions and situations, makes recommendations for corrective action.</li><li>
Responsible for accurate documentation of inspection results.</li><li>
Responsible for the Company&rsquo;s gas quality control programs.</li><li>
Performs activities that will contribute to the annual gas inspection plan including random inspections and re-dig program activities.</li><li>
Will be assigned an ERP role and will support Gas or Electric during any ERP or Work Continuation event as required.</li></ul>
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skills:
<ul><li>Requires knowledge of gas construction and maintenance standards, work practices and procedures, and safety requirements</li><li>
Requires knowledge assessments and audits</li><li>
Requires knowledge and use of gas business information and office automation</li><li>
Requires strong technical writing and oral communication skills</li><li>
Must be familiar with MS Office suite and could adapt to other PC based software tools
</li></ul>Education:<ul><li>
Bachelor&rsquo;s degree in Engineering, Business, related discipline or equivalent experience
</li></ul>Experience:<ul><li>
Three (3) to five (5) years of experience in gas distribution, utility or technical experience preferred
</li></ul>Licenses &amp; Certifications:
<ul><li>Will be expected to become Eversource Operator Qualified</li></ul>
Working Conditions:
<ul><li>This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.</li><li>
Work is performed both in an office environment and does require time in the field to conduct audits, training and to resolve complex problems.</li></ul><ul><li>
The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.</li><li>
The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
Occasionally exposed to explosive gas, high-noise levels, and traffic and construction site hazards.</li><li>
Must be available to work emergency restoration assignment as required.</li><li>
Must be available to travel between MA/CT/NH as necessary.</li></ul>
Mental Aspects:<ul><li>
Work includes analyzing, planning, organizing, evaluating and documenting.</li><li>
This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.</li></ul>
Please submit a resume with your application.
#gasajd
#LI-ES3
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership &amp; accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$95,600.00-$106,220.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor</div>

Quality Control Analyst- Gas Operations

<div>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Bilingual Customer Service Representative
Representante de servicio al cliente - Westwood 
Descripci&oacute;n del trabajo 
Representante de servicio al cliente - Centro de contacto de Westwood 
Se desea la habilidad de comunicarse excelentemente por escrito y verbal en Ingl&eacute;s y Espa&ntilde;ol. 
 
LA ENERG&Iacute;A NOS JUNTA 
 
En Eversource, trabajar&aacute; para la empresa de suministro de energ&iacute;a m&aacute;s grande de Nueva Inglaterra y prestar&aacute; servicios a m&aacute;s de 3.6 millones de clientes de electricidad y gas natural en Connecticut, Massachusetts y New Hampshire. A nuestro equipo de casi 8000 empleados dedicados le apasiona brindar un servicio al cliente superior; y estamos comprometidos con nuestras comunidades, el medio ambiente y entre nosotros. Tendr&aacute; una variedad de oportunidades para avanzar en su carrera, ya sea en servicio al cliente, el &aacute;rea de oficios, una funci&oacute;n corporativa o grupos t&eacute;cnicos. &Uacute;nase a nosotros en este incre&iacute;ble viaje para crear un futuro mejor. 
 
Representante de Servicio al Cliente
Como asesor energ&eacute;tico resolver&aacute; oportunamente las consultas entrantes telef&oacute;nicas y/o electr&oacute;nicas. Este puesto le permitir&aacute; conocer la evoluci&oacute;n de la industria energ&eacute;tica trabajando de forma independiente y en equipo. Ofrecemos un entorno de ritmo r&aacute;pido, salario generoso, beneficios m&eacute;dicos, reembolso de educaci&oacute;n, plan de ahorro para la jubilaci&oacute;n y oportunidades de avance profesional. 
Los solicitantes interesados en trabajar en un entorno de centro de llamadas 24 horas al d&iacute;a, 7 d&iacute;as a la semana deben presentar su solicitud. Los representantes de servicio al cliente son responsables de manejar todas las consultas de servicio al cliente, por tel&eacute;fono, correo, Internet, videoconferencia o en persona, para productos y servicios existentes. El objetivo principal de este puesto es garantizar la resoluci&oacute;n oportuna de las consultas de los clientes. El Representante de Servicio al Cliente es responsable de preparar y mantener los registros necesarios asociados con el contacto con el cliente. El representante de servicio al cliente debe tener s&oacute;lidas habilidades anal&iacute;ticas, de razonamiento y negociaci&oacute;n, y debe ser cort&eacute;s, discreto y tener paciencia al tratar con los clientes, el p&uacute;blico en general y los departamentos de interfaz en circunstancias dif&iacute;ciles. El representante de servicio al cliente debe demostrar la capacidad de reconocer problemas potenciales y tomar medidas correctivas, responder, priorizar, documentar y seguir las solicitudes de los clientes hasta su finalizaci&oacute;n.
Los solicitantes calificados deben enviar un curr&iacute;culum con su solicitud. 
Ubicaci&oacute;n: Westwood, MA
Tarifa de pago inicial: $36.30 
**Posici&oacute;n representada por el sindicato**<div>
Calificaciones M&iacute;nimas 
<ul><li>Debe tener diploma de escuela secundaria o equivalente.</li><li>Debe tener al menos 1 a&ntilde;o de experiencia en un entorno relacionado con clientes o t&iacute;tulo universitario.</li><li>Debe pasar las pruebas aprobadas por la empresa.</li><li>Debe pasar un examen de antecedentes y drogas.</li></ul></div><div>
Excelentes habilidades de comunicaci&oacute;n verbal y escrita deseadas en ingl&eacute;s, espa&ntilde;ol y/o portugu&eacute;s. 
La capacidad de leer, escribir y hablar espa&ntilde;ol y/o portugu&eacute;s es una ventaja. 
<ul><li>Se considerar&aacute;n candidatos con t&iacute;tulos universitarios que no tengan experiencia relacionada con el cliente.</li></ul></div>
Aproveche los beneficios de trabajar para Eversource, la empresa de servicios p&uacute;blicos de electricidad y gas m&aacute;s grande de Nueva Inglaterra. Estamos orgullosos de nuestra rica historia de servicio a nuestros clientes y retribuci&oacute;n a nuestras comunidades. &Uacute;nase a nuestro equipo de atenci&oacute;n al cliente para brindar atenci&oacute;n dedicada a la amplia gama de necesidades de nuestros 3.6 millones de clientes. Como asesor energ&eacute;tico resolver&aacute;s oportunamente las consultas entrantes telef&oacute;nicas y/o electr&oacute;nicas. Este puesto le permitir&aacute; conocer la evoluci&oacute;n de la industria energ&eacute;tica trabajando de forma independiente y en equipo. Ofrecemos un entorno de ritmo r&aacute;pido y oportunidades para el avance profesional.
ENERGY BRINGS US TOGETHER
At Eversource, you'll be working for New England&rsquo;s largest energy delivery company, serving more than 4 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire. Our team of almost 10,000 dedicated employees is passionate about providing superior customer service; and we are committed to our communities, the environment, and each other. You&rsquo;ll have a variety of opportunities to further your career, whether it&rsquo;s in customer service, the skill trades area, a corporate function or technical groups. Join us on this amazing journey to create a brighter future.
As an energy advisor you will resolve inbound telephone and/or electronic inquiries in a timely manner. This position will give you exposure to the evolving energy industry working independently and in a team setting. We offer a fast-paced environment, generous pay, healthcare, education reimbursement, retirement savings plan, and opportunities for career advancement.
Applicants interested in working in a 24/7-hour Call Center environment should apply. Customer Service Representatives are accountable for handling all customer service inquiries, via telephone, mail, Internet, video conferencing or in person, for existing products and services. The primary focus of this position is to insure timely resolution of customer inquiries.
The Customer Service Representative is responsible for preparing and maintaining any necessary records associated with the customer contact. The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances.
The Customer Service Representative must demonstrate the ability to recognize potential problems and take corrective action, respond, prioritize, document and follow customer requests through to completion. 
 
Qualified applicants must submit a resume with their application.
Incumbents must successfully complete company training for this position.
ILLUSTRATIVE DUTIES
Receives initial calls i.e., application/discontinuance, trouble, billing, service, sales tax and credit and collections.
Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.
Handles overdue, protected and final accounts, arranges for payment on overdue bills, and discusses requirements to obtain protections from service termination. Arranges for the restoration of service due to non-payment/meter alive termination. Advises customers of available payment options.
Collects monies and institutes payment agreements.
Receives calls regarding meter reading schedules and policies.
Contacts customers to relay information and provide service.
Resolves customer inquiries.
Processes billing/revenue correction action on demand and non-demand rated accounts and follows up to insure timely and accurate resolution.
Prepares, corrects, and maintains records for all unmetered use.
Provides information and support to field personnel.
Advises customers if planned outages are on schedule and provides updates and estimated times of restoration of unplanned service outages.
Provides general information on public assistance programs, charitable organizations, and other help agencies. Provides general guidance and budgeting for service. Determines eligibility for special rates.
Contacts customers, doctors, social and regulatory agencies to obtain documentation and/or arrange restoration of service or protection of account.
Determines deposit amounts based upon regulations and Company policies.
Ensures deposits for services are collected.
Interacts with customers and DOR regarding sales tax.
Performs related duties, as well as duties of Customer Service Associate, as required.
REPORTING RELATIONSHIPS
This position reports to a Supervisor/Team Leader, who reports to the Department Manager. This position may also receive direction, training and coaching from a Senior Customer Service Representative.
WORKING CONDITIONS
Works within a normal office environment.
Opportunity to participate in the Performance Based Work from Home Program.
Required to work shifts and extended hours as necessary.
Location: Westwood, MA 
Starting Rate of Pay: $36.30 
**Union Represented Position**
MINIMUM QUALIFICATIONS
1. Must pass Company approved SHL Customer Service Assessment.
2. Must have working knowledge of PC applications.
3. Must have earned a High School Diploma or the equivalent.
Excellent verbal and written communications skills desired in both English and Spanish.
Ability to read, write and speak Spanish is a plus.
#custajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership &amp; accountability
Build trusting relationships
Worker Type:
Regular
Number of Openings:
10
Emergency Response:
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor</div>

Customer Service Representative

<div>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Our Team:
Eversource is looking for an Compliance Field Engineer in Berlin, CT, Westwood, MA, Springfield, MA, Manchester/Hookset NH. to support Transmission Compliance.
In this role you will be responsible for leading and managing activities associated with the development and management of Compliance activities related to the cyber-security, physical security, and maintenance of the Bulk Electric System.
These activities include, but are not limited to developing and leading assessments, audits, and reviews of existing compliance, identification of performance gaps; facilitating the determination of improvement actions and tracking them through completion. Individual will work closely with the Operations staff to ensure compliance and implement process improvements. In addition, individual will track changes to applicable standards as they are approved by regulatory authorities.
Essential Functions:
<ul><li>Provides engineering/technical expertise and guidance in the identification, analysis and resolution of problems of increasing scope and complexity in both inside as well as outside the scope of typical responsibility.</li><li>
Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities; decisions may affect the operations or results of the work group and may have some impact on major projects or department results.</li><li>
Prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches related to defined problems and analysis of increasing scope and complexity.</li><li>
Conducts engineering and related studies; completes non-routine engineering projects with minimal oversight with the ability to independently manage project schedules and interfaces; Possesses and applies the fundamental engineering concepts, practices and procedures; proficient in technical and analytical competencies necessary to handle assignments of increasing complexity.</li><li>
Develops positive working relationships to effectively coordinate work activities.</li><li>
Demonstrates effective oral and written communication skills.</li><li>
Maintains accurate records and files.</li><li>
Supports the company's goals and represents the company positively and professionally.</li></ul>
Technical Knowledge/Skill/Education/Licenses/Certifications:<ul><li>
Knowledge of utility power systems is preferred.</li><li>
Ability to independently develop, present and execute new projects through collaborations with other departments.</li><li>
Familiarity with power related software is preferred.</li></ul>
Education:<ul><li>
Bachelor&rsquo;s degree in engineering.</li></ul>
Experience:
<ul><li>3-5 years related experience is required. Engineering design experience preferred.
</li></ul>Licenses &amp; Certifications:<ul><li>
None</li></ul>
Hybrid Schedule:
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
#LI-ES3
#engajd
#tranajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership &amp; accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$100,490.00-$111,660.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor</div>

Compliance Field Engineer (Hybrid Schedule)

<div>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change
We are seeking a detail-oriented and proactive AMI Analyst to join our team. The AMI (Advanced Metering Infrastructure) Exception analyst will be responsible for resolving exceptions within the AMI Meter Data Management System, ensuring accurate and timely meter data flow, and coordinating with various teams to maintain operational efficiency. This role requires strong analytical skills, exceptional problem-solving abilities, and a deep understanding of metering infrastructure and data management.
Essential Functions:<ul><li>
Resolve exceptions within the AMI Meter Data Management System and associated suite of AMI systems.</li><li>
Log tickets with vendor&rsquo;s Customer Support or liaise directly on the phone with vendor&rsquo;s support staff to resolve system issues</li><li>
Conduct investigation of relevant meter events and alarms, ensure that meter-related incidents are resolved in a timely and consistent manner.</li><li>
Troubleshoot meter data issues utilizing back-office software and systems</li><li>
Analyze and diagnose issues causing exceptions in meter data.</li><li>
Perform detailed analysis of exceptions to identify patterns and anomalies.</li><li>
Issue field service orders in the CIS system to troubleshoot meters requiring in person visits</li><li>
Generate reports on exception trends and resolution status.</li><li>
Provide insights and recommendations for improving data accuracy, process automations, and system performance.</li><li>
Collaborate with cross-functional teams, including IT, field operations, and customer service, to address and resolve exceptions.</li><li>
Provide support for the maintenance, upgrade, and enhancement of AMI functionality.</li><li>
Participate in system testing and validation to ensure data integrity.</li><li>
Propose and implement process improvements to reduce the occurrence of exceptions.</li></ul>
Qualifications:
Education:<ul><li>
Bachelor&rsquo;s degree in computer science, Information Technology, or Engineering.</li></ul>
Experience:
<ul><li>Three (3) plus years&rsquo; experience in AMI meter applications, data management, or a related role</li><li>
Thorough knowledge of AMI systems and utility metering infrastructure.</li><li>
Effective communication and interpersonal skills.</li><li>
Excellent problem-solving abilities and attention to detail</li><li>
Ability to work independently and as part of a team in a fast-paced environment.</li></ul>
#LI-ES3
#custajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership &amp; accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$88,790.00-$98,660.00
Worker Type:
Regular
Number of Openings:
4
Emergency Response:
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor</div>

Analyst, AMI Exception Management (Hybrid Schedule)

<div>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
The Associate Analyst, Energy Supply will be a member of the Company&rsquo;s wholesale power department which manages over $2 billion in annual electric power supply and Renewable Energy Credit (REC) purchases. This role will perform key tasks supporting electric power supply and REC procurements for customers in Massachusetts, New Hampshire, and Connecticut. This position will also assist in executing the ongoing strategy associated with the procurement of energy and environmental attributes under increasing clean energy and decarbonization targets instituted by the New England states as well as evaluate emerging market trends, policy initiatives, and disruptive technologies.
The applicant will join a fast paced, very collaborative work environment that is ideal for self-starters who enjoy intellectually challenging work.
Essential Functions:
<ul><li>Data management and technical analysis supporting the RFP process for procuring electric power supply and clean energy attributes.</li><li>
Model electric and gas systems to support department&rsquo;s understanding of market impacts such as new generation deployments like battery storage.</li><li>
Develop economic models to support infrastructure projects.</li><li>
Model generation operations.</li><li>
Forecast rates and commodity costs.</li><li>
Develop databases that house department knowledge.</li><li>
Research, synthesize, and summarize new infrastructure technology.</li><li>
Administer power supply contracts, including regulatory compliance and monthly invoicing.</li><li>
Work closely with regulatory, government affairs, and legal departments related to the administration of power supply and REC contracts.</li><li>
Track energy and REC prices in New England and provide relevant metrics and calculations to internal departments, such as accounting, treasury, and legal.</li><li>
Assist in the development of presentations for Eversource senior management and outside stakeholders.</li><li>
Support the process to sell Eversource&rsquo;s Hydro Quebec Phase I/II Transmission Capacity Use Rights via a competitive RFP process.</li><li>
Support the Director and/or the Manager, Wholesale Electric Supply, in testimony and/or presentations to senior management and regulatory/state agencies on issues associated with energy strategy.</li><li>
Assist in tracking pending energy-related legislation and provide summaries used to develop corporate positions.</li><li>
Collaborate across multiple organizations to develop and implement plans in support of company&rsquo;s strategic goals.</li></ul>
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge<ul><li>
Knowledge of wholesale electricity markets (energy, capacity, and ancillary services) operated by ISO-New England.</li><li>
Knowledge of the utility regulatory processes in Massachusetts, New Hampshire, and Connecticut&mdash;along with the role that utilities play in decarbonization targets established by these states.</li><li>
Awareness of conventional and renewable power generation technology costs and performance profiles.</li><li>
Knowledge of the electric system.</li><li>
Understanding of Renewable Portfolio Standards (RPS), Clean Energy Standards, and decarbonization targets in Massachusetts, New Hampshire, and Connecticut.</li><li>
Experience in contract administration and contract management.</li><li>
General knowledge of utility economics and finance.</li></ul>
Skills<ul><li>
Proficiency in Microsoft Office 365 applications, with a particular emphasis on Microsoft Excel and Power BI modeling and analytics.</li><li>
Excellent written and oral communication skills; ability to work well within all levels of the enterprise.</li><li>
Expert ability to research and analyze data, determine relevant factors associated, and concisely summarize both key quantitative and qualitative implications for senior management in an efficient and accurate manner.</li><li>
Ability to communicate effectively with other Eversource departments on power supply issues.</li><li>
Ability to develop testimony and answer data requests for regulatory bodies.</li><li>
Ability to communicate effectively with legal staff regarding issues that require regulatory approval or could result from or lead to litigation.</li><li>
Exceptional project management skills.</li><li>
Ability to interact and develop relationships with external business partners.</li><li>
Experience in evaluating RFP bids leading to contracts.</li><li>
Experience understanding and interpreting complex power purchase agreements.</li><li>
Ability to work independently with minimal supervision while leading various workstreams.</li><li>
Demonstrated high standard of professional technical competence related to the utility industry; energy markets, and general applicable regulatory regimes.</li><li>
Demonstrated leadership skills.</li><li>
Knowledge of production modelling such as GE MAPS, GE PlanOS, GE MARS, or PLEXOS is a plus</li><li>
Knowledge of Python is a plus</li><li>
Knowledge of SQL and database systems is a plus</li></ul>
Education<ul><li>
A bachelor's degree in engineering, computer science, mathematics, actuarial or related discipline. A master&rsquo;s degree in business administration, economics, is desirable.</li></ul>
Experience<ul><li>
Three years of related experience.
</li></ul>Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership &amp; accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$76,500.00-$85,000.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor</div>

Associate Analyst, Energy Supply (Hybrid)

<div>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
This analyst role is responsible for reporting operations, regulatory support, and portfolio forecasting of Eversource&rsquo;s energy efficiency programs in Massachusetts. This reporting and forecasting provide insights for senior management, program managers, and external stakeholders on the operational objectives of the energy efficiency programs, which contribute to the success of the Commonwealth&rsquo;s clean energy and climate goals. The position will report to the Manager of Energy Efficiency Regulatory &amp; Planning.
Essential Functions:
Reporting Operations &amp; Regulatory Support (40%)<ul><li>
Operate reporting models to prepare quantitative results for filings in regulatory dockets, quarterly reports to public stakeholders, and internal management review.</li><li>
Perform quality control checks, reconcile data anomalies, and maintain process documentation, so results are traceable and reproducible.</li><li>
Maintain and update modeling assumptions, ensuring they remain consistent with the context and requirements of regulatory reports and audiences.</li><li>
Proactively identify opportunities to streamline reporting operations and processes.</li></ul>
Portfolio Forecasting &amp; Program Support (40%)<ul><li>
Support the development of portfolio forecasting methods to inform program planning, scenario analysis, and portfolio risk management.</li><li>
Perform variance analysis to identify portfolio-level risks and opportunities, and drill down to isolate the key drivers through both analysis and engagement with program managers.</li><li>
Distill program results into clear narratives and visuals for management and stakeholders; recommend corrective actions to mitigate budget issues and improve program efficiency.</li></ul>
Data Analysis &amp; Research (20%)<ul><li>
Maintain core datasets for historical analysis of program budgets and impacts.</li><li>
Inform energy efficiency plans through analysis of past participation and emerging offerings.</li></ul>
Qualifications:
Technical Knowledge/Skills:<ul><li>
Strong analytical skills and experience synthesizing complex analysis into clear findings.</li><li>
Advanced experience with Excel (e.g. PowerQuery, complicated formulas, data models).</li><li>
Experience extracting, cleaning, and validating data from CRMs or tracking systems.</li><li>
Familiarity with SQL, Power BI, Alteryx, or similar tools is a plus.</li><li>
Proficiency in data management, including data gathering, version/quality control, and process automation.</li><li>
Strong attention to detail, deadline management, and organizational skills.</li><li>
Effective written and oral communication skills, including clearly communicating technical results to non-technical audiences through narratives, visuals, and presentations.</li></ul>
Education:<ul><li>
Requires a bachelor&rsquo;s degree in mathematics, finance, engineering, data science, or a related discipline.</li></ul>
Experience:<ul><li>
Three (3) plus years of experience in regulatory reporting, performance management, risk management, or related functions in support of a dynamic program/project portfolio.</li></ul>
#cengajd 
#LI-ES3
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership &amp; accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$91,680.00-$101,870.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor</div>

Analyst, Energy Efficiency, Regulatory & Planning (Hybrid Schedule)

<div>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Join Our Transmission Technical Engineering and Drone Engineering team at Eversource. The Associate Program Analyst will support the daily safety and operational requirements needed to manage a team across Connecticut, Massachusetts, and New Hampshire. This position requires proficiency with data management, excel, as well as media management. Specific duties include database updating and reporting, transfer and management of large media files, data management tasks, and analysis of media to report on condition of utility assets.<h2 class="jobSectionHeader">
Job Functions:</h2>
Support of Maintenance and Operations groups at Eversource Energy:<ul><li>
Analyze data about the condition of Assets and provide technical guidance, according to EPRI regarding replacement and/or remediation</li><li>
Review of submitted inspection photos using Eversource software to determine accuracy.</li><li>
Assist and ensure data transfers between platforms are complete and accurate in a timely manner</li><li>
Create and issue percent complete progress updates to various internal groups for overhead inspections</li><li>
Collaborate with Operations and other internal groups to ensure inspection deliverables are adhering to schedule and inspection requirements</li><li>
Assist Internal Pilots as a Visual Observer for field inspections throughout New Hampshire, Massachusetts, and Connecticut, as needed</li><li>
Coordinate flight plans with pilots and assist with dispatching and scheduling of inspections and other flights</li><li>
Coordinate foundation designs amongst Engineers and report on progress at set intervals</li><li>
Perform the Drone Engineering Project Closeout Process to finalize and submit inspection results</li><li>
Support the writing, editing, and implementation of innovative engineering and drone standards and best practices for comprehensive inspections or any other form of information collection</li><li>
Willingness to seek help while in search of answers</li><li>
Passion for data and is desired</li><li>
Civil Engineering familiarity is desired</li></ul>
Essential Functions:<ul><li>
Coordinates collection and management of data for all projects within Eversource&rsquo;s grid modernization portfolio related to project development and execution, including financial data; project milestone adherence; risk assessment and implementation; and performance metrics.</li><li>
Develops monthly, quarterly, and annual reports for internal management and external reports.</li><li>
Supports all regulatory reporting requirements.</li><li>
Works closely with employees and management from Engineering, System Operations, IT, Finance, and Corporate Performance Management to implement and track grid modernization projects.</li><li>
Extracts data and creates reports from multiple databases to aid in project controls and regulatory reporting requirements.</li><li>
Performs &ldquo;deep dives&rdquo; when data or results do not match expectations.</li></ul>
Technical Knowledge/Skill/Education/Licenses/Certifications:<ul><li>
Strong analytical, problem-solving, statistical, and mathematical skills.</li><li>
Strong communication and interpersonal skills.</li><li>
Familiar with budgeting and accounting concepts.</li><li>
Familiarity with project management principles and practices.</li><li>
Strong communication skills, (e.g., the ability to listen, write clearly, ability to discuss ideas and be persuasive).</li><li>
Ability to work effectively with colleagues internal and external to Eversource.</li><li>
Ability to grasp concepts, analyze project information, determine facts, be sensitive to underlying issues, and make well thought out recommendations and decisions.</li><li>
Familiarity with Microsoft Power BI, GIS, Access, Word, and Power Point, preferred.</li><li>
Proficiency with Microsoft Excel spreadsheets, charts, and building functions required.</li></ul>
Education:<ul><li>
Bachelor&rsquo;s Degree in Engineering, Finance, Business Administration, or the equivalent in combined education and experience is required.
</li></ul>Experience:<ul><li>
Zero to three years related experience. Experience in the utility industry ideal but not required.</li></ul>
#engajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership &amp; accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$67,430.00-$74,920.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor</div>

Associate Program Analyst, Engineering

Join Eversource Energy and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.