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Export Import Wallah

Job Description &ndash; Customer Service ExecutiveCompany: Export Import Wallah Location: Mumbai Job Type: Full-Time Industry: Logistics / Freight / Customer SupportRole OverviewWe are seeking a skilled Customer Service Executive to manage client communication, provide real-time shipment support, and ensure a smooth customer experience. The ideal candidate should have strong communication skills, be customer-focused, and capable of handling multiple tasks in a fast-paced logistics environment.Key ResponsibilitiesHandle customer enquiries via phone, WhatsApp, and emailProvide shipment updates, track cargo, and resolve issues promptlyCoordinate with operations, documentation, and logistics teamsMaintain accurate records of customer interactionsFollow up with agents and vendors for timely updatesEnsure high customer satisfaction through professional communicationAssist in preparing basic documentation if requiredEscalate issues to management when necessaryRequirementsGood communication skills (English &amp; Hindi)Basic knowledge of Email, WhatsApp, Excel, and typingAbility to handle pressure and multitaskKnowledge of logistics, courier, or freight forwarding is a plusPositive attitude, problem-solving ability, and willingness to learnFreshers with good communication skills may also applySalary &amp; BenefitsAttractive salary based on experienceFriendly and supportive work environmentOpportunity to grow within the logistics industryContact to ApplyEmail: exportimportwallah@gmail.com Phone/WhatsApp: +91 82918 48724Job Type: &#2347;&#2364;&#2369;&#2354;-&#2335;&#2366;&#2311;&#2350;Pay: &#8377;10,788.98 - &#8377;15,000.00 per monthBenefits:<ul><li>&#2350;&#2379;&#2348;&#2366;&#2311;&#2354; &#2347;&#2364;&#2379;&#2344; &#2325;&#2375; &#2348;&#2367;&#2354;&#2379;&#2306; &#2325;&#2366; &#2346;&#2375;&#2350;&#2375;&#2306;&#2335;</li></ul>Work Location: In person

Customer Service Executive

Join Export Import Wallah and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Export Import Wallah

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Customer Service Executive