Abrar Admin

Family and Nursing Care

<div>COMPENSATION: $325 per day shift

SCHEDULE: Every Other Saturday and Sunday 8a-5p ($325 per day shift x 2 days = $650 per weekend)

We are a constantly growing home care company seeking a Client Services Manager for Weekends to work every other Saturday and Sunday 8a-5p to join our team and provide exceptional customer service to clients, families, and professionals. This can be a remote position. The primary responsibility of this role is to handle after hours call volume responsively providing a high level of customer service to clients/families/professionals. The Client Services Manager for Weekends is responsible for building and strengthening client/family/professional relationships and ensuring delivery of services that exceed expectations and facilitate increased client retention. Timely communication, ability to work in a team setting as well as with autonomy, managing client needs and educating them about our services and community resources are important responsibilities of this position.

Qualifications include:
<ul>
<li>1 - 2 years&rsquo; experience in quality assurance, client retention or customer service management</li>
<li>Social Worker, Case Manager or comparable education and experience in geriatrics desired</li>
<li>Excellent communication skills &ndash; articulate, good listener, professional, empathetic, persuasive</li>
<li>Skilled at developing relationships and loyalty quickly through utilizing a modest and client-service oriented approach</li>
<li>Strong critical thinking, analytical skills and well-organized</li>
<li>Knowledge of private duty home care industry, home health care, senior housing and resources for seniors is a plus</li>
</ul>
ABOUT FAMILY &amp; NURSING CARE:
<ul>
<li>Award-winning home care company founded in 1968.</li>
<li>Largest single-site provider of non-medical home care services in the U.S.</li>
<li>Provides personal care, companion care, respite care, live-in and overnight care, and support for older adults and people with disabilities or recovering from illness or injury.</li>
</ul>
COMPANY STATS:
<ul>
<li>$65 million company.</li>
<li>100+ team members and 1500+ caregivers.</li>
<li>Serves tens of thousands of clients and families.</li>
</ul>
Join Family &amp; Nursing Care to make a difference in the lives of older adults and people in need of compassionate home care services.</div>

Client Services Manager- Weekends

Join Family and Nursing Care and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Family and Nursing Care

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Client Services Manager- Weekends