Qureos Mentor

Fawry MSME Finance

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 We are seeking a motivated and results-driven Telesales Specialist to join our team. The ideal candidate will have a strong background in telesales and experience in sectors such as Telecom, Real Estate, Banking, or Fintech. The role involves engaging with potential customers over the phone, promoting products/services, and achieving sales targets.
 
 
 
 Requirements
 
 
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 Minimum 2+ years of experience in telesales.
 
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 Background in Telecom, Real Estate, Banking, or Fintech is highly preferred
 
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 Strong communication, negotiation, and persuasion skills
 
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 Ability to work under pressure and meet targets
 
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 Customer-oriented mindset with strong interpersonal skills
 
 
 
 
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 Benefits
 
 
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 Competitive salary and incentive scheme
 
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 Career growth opportunities
 
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 Dynamic and supportive work environment
 
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Telesales

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 Assess training needs across the organization and identify skill or knowledge gaps.
 
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 Design and develop tailored training programs using suitable, and efficient methods.
 
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 Conduct training sessions including employee onboarding, refreshing courses, and soft skills programs.
 
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 Apply effective training principles with updated training methods, tools and technologies.
 
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 Collect feedback from employees and managers to evaluate past training and recommend improvements.
 
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 Assist in updating training and development policies and procedures.
 
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 Create monthly training schedules for departments and track outcomes against objectives.
 
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 Prepare detailed reports based on training participation and performance.
 
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 Organize internal training events and coordinate with external consultants or providers as needed.
 
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 Arrange attendance for staff in both internal and external training programs.
 
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 Coordinate with the finance department to ensure timely payment of training invoices and expenses.
 
 
 
 
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 Requirements
 
 
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 Bachelor Degree in human resource management, Business administration, or related field.
 
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 4+ years of experience in training and development.
 
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 Proven experience in delivering different training topics is a must.
 
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 Proving experience in dealing with different training vendors.
 
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 Excellent knowledge of MS Office.
 
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 Fluency in both spoken &amp; written English &amp; Arabic languages is required.
 
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 Proven experience in designing multiple training events in a corporate setting is a plus.
 
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Senior Learning and development

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 Collect, clean, and analyze HR data related to recruitment, retention, employee relations, learning
 
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 and development, performance management, and engagement.
 
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 Design, distribute, and analyze employee surveys to assess engagement, culture, satisfaction,
 
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 and workplace trends.
 
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 Identify patterns, gaps, and areas of improvement across all HR functions by leveraging
 
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 workforce metrics, dashboards, and reports.
 
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 Provide data-driven insights and recommendations to HR and leadership teams for improving
 
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 policies, practices, and cultural alignment.
 
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 Prepare regular and ad-hoc HR analytics reports, presentations, and dashboards that are clear,
 
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 actionable, and aligned with strategic goals.
 
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 Collaborate with different HR teams (recruitment, L&amp;D, people relations) to support their
 
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 initiatives through relevant data and analysis.
 
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 Monitor key HR indicators such as turnover, headcount trends, absenteeism, training effectiveness, and diversity metrics.
 
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 Maintain a strong understanding of HR systems, data sources, and analytical tools, ensuring
 
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 data accuracy, confidentiality, and consistency.
 
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 Support organizational development initiatives by tracking the effectiveness of programs and
 
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 highlighting areas that require adjustment or improvement.
 
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 Benchmark internal data against industry standards and best practices to identify competitive
 
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 strengths and areas needing attention.
 
 
 
 
 
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 Requirements
 
 
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 University Degree, Bachelor of human resource management, Business administration, or related field.
 
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 From 1 To 3 years of experience in the same role.
 
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 Good communication and Interpersonal skills.
 
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 Strong analytical and problem-solving skills.
 
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 Advanced knowledge of MS Office, database management.
 
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People and Culture Analyst

Join Fawry MSME Finance and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fawry MSME Finance

About Company

Telesales

Senior Learning and development

People and Culture Analyst