Qureos Mentor

First Abu Dhabi Bank Misr (FABMISR)

<div>
 
 
 
 Job Purpose:
 
 
 
 
 Deliver services to customers in professional and skillful order using the most up-to-date selling techniques to maintain customer loyalty, promote and sell bank products and services to achieve utmost customer satisfaction as well as branch business plan.
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Cater all customer walk-ins requests and provide required services.
 </li>
 <li>
 Handle customer complaints and propose solutions to ensure customer satisfaction.
 </li>
 <li>
 Handle branches operations related to customer service area.
 </li>
 <li>
 Replace Senior Personal Banker in access rights/custodies under supervision of the Customer Service Manager
 </li>
 <li>
 Keep updated and learn in depth about product features as well as competition.
 </li>
 <li>
 Stick to the weekly sales standards of performance in terms of number of visits and tele-calling.
 </li>
 <li>
 Develop customer&rsquo;s relationship through responding to customer needs in a timely manner. Introduce, explain, and sell, cross sell, open account, up sell bank services and products clarifying all features to ensure customer understanding and satisfaction.
 </li>
 <li>
 Undertake outside visits to new customers and save existing ones in coordination with the branch management.
 </li>
 <li>
 Prepare all documents and ensure completeness of files to be ready for approval.
 </li>
 <li>
 Ensure regular coordination between the branch and Head Office divisions to ensure providing superior services that meet customer needs and pay best efforts to achieve customer loyalty.
 </li>
 <li>
 Achieve set target according to business plan.
 </li>
 <li>
 Achieve volume and revenue goals via the combination of customer acquisition and relationship deepening.
 </li>
 <li>
 Perform other related duties as requested by the Branch Manager.
 </li>
 <li>
 Holds and maintain any assigned custody according to the designation sheet as a main holder or substitute.
 </li>
 <li>
 Assigned with trade finance operations.
 </li>
 </ul>
 
 
 
 
 
 
 Minimum Qualification:
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in business or related field.
 </li>
 <li>
 1-2 years of experience.
 </li>
 <li>
 Languages (Arabic, &amp; English).
 </li>
 <li>
 Communication skills.
 </li>
 </ul>
</div>

Personal Banker (West Cairo)

<div>
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Support the merchants and maintains a long-term relationship with them before and after the onboarding process.
 </li>
 <li>
 Work on the set acquisitions plans to achieve the targeted number of merchants and the targeted volume of transactions.
 </li>
 <li>
 Ensure that the deals with the merchants are in-line with the agreed acquiring policy.
 </li>
 <li>
 Handle obtaining the necessary documents from the clients according to the acquiring policy based on the merchant category.
 </li>
 <li>
 Submit regular reports reflecting the acquisitions activities.
 </li>
 </ul>
</div>

E-Commerce Sales Executive (Outsource)

<div>
 
 
 
 Job Purpose:
 
 
 
 
 Deliver superior services to customers in professional and skillful order using the most up-to-date selling techniques to maintain customer loyalty, promote and sell bank products and services to achieve utmost customer satisfaction as well as branch business plan.
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Achieve set target according to business plan.
 </li>
 <li>
 Achieve volume and revenue goals via the combination of customer acquisition and relationship deepening.
 </li>
 <li>
 Introduce, explain, and sell, cross sell, open account, up sell bank services and products clarifying all features to ensure customer understanding and satisfaction.
 </li>
 <li>
 Cater all customer walk-ins requests and provide required services.
 </li>
 <li>
 Handle customer complaints and propose solutions to ensure customer satisfaction
 </li>
 <li>
 Handle Branches operations related to customer service area.
 </li>
 <li>
 Undertake outside visits to new customers and save existing ones.
 </li>
 </ul>
 
 
 
 
 
 
 Minimum Qualification
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in business or related field
 </li>
 <li>
 Minimum 5 years of experience
 </li>
 <li>
 Languages (Arabic, &amp; English)
 </li>
 <li>
 Legal and accounting principles of banking operations
 </li>
 <li>
 Teamwork spirit
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Concentrated and meticulous
 </li>
 <li>
 Patient and able to work under pressure
 </li>
 <li>
 Good Banking &amp; Marketing knowledge
 </li>
 </ul>
</div>

Elite - Relationship Manager (East Cairo)

Join First Abu Dhabi Bank Misr (FABMISR) and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

First Abu Dhabi Bank Misr (FABMISR)

ABOUT_COMPANY

Personal Banker (West Cairo)

E-Commerce Sales Executive (Outsource)

Elite - Relationship Manager (East Cairo)