Qureos Mentor

First Abu Dhabi Bank Misr (FABMISR)

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 Job Description:
 
 
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 Support all relevant Employee Service activities associated with resignations, on-boarding and off-boarding for FABMisr employees.
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 Prepare and enhance staff and information database in order to submit an appropriate internal or external report.
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 Review employees&rsquo; files and its data for getting an accurate data.
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 Assist manager with special project as assigned.
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 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant field of study including Business Administration, Accounting or Human Resources Management.
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 Very good command of English.
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 Good knowledge and application of Microsoft Excel &amp; PowerPoint, as well as knowledge of Outlook.
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 1-2 years of experience in Personnel.
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 No Banking Experience required.
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 </ul>
 
 
</div>

HR Services Officer

<div>
 
 
 
 Job Purpose:
 
 
 
 
 Deliver superior services to customers in professional and skillful order using the most up-to-date selling techniques to maintain customer loyalty, promote and sell bank products and services to achieve utmost customer satisfaction as well as branch business plan.
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
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 Ensure compliance to KYC principles and money laundry regulations requested by CBE and report suspicious money laundering operations.
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 Cater all customer walk-ins requests and provide required services.
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 Handle customer complaints and propose solutions to ensure customer satisfaction
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 Handle Branches operations related to customer service area.
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 Close monitoring to the Elite clients&rsquo; accounts, provide consultancy, cross selling other products and frequent checkup and visits to ensure continuous customer satisfaction while providing personalized services.
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 Keep updated and learns in depth about product features as well as competition.
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 Communicate to the Branch Manager all issues complaints (Reports, Statistics, Analysis&hellip;) related to department performance, obstacles, bottlenecks and propose solutions.
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 Develop customer&rsquo;s relationship through responding to customer needs in a timely manner. Introduce, explain, and sell, cross sell, open account, up sell bank services and products clarifying all features to ensure customer understanding and satisfaction.
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 Undertake outside visits to new customers and save existing ones in coordination with the branch management.
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 Stick to the weekly sales standards of performance in terms of number of visits and tele-calling
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 Prepare all documents and ensure completeness of files to be ready for approval.
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 Ensure regular coordination between the branch and head office divisions to ensure providing superior services that meet customer needs and pay best efforts to achieve customer loyalty.
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 Achieve set target according to business plan.
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 Achieve volume and revenue goals via the combination of customer acquisition and relationship deepening.
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 Perform other related duties as requested by the Branch Manager.
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 Holds and maintain any assigned custody according to the designation sheet as a main holder or substitute.
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 Assigned with trade finance operations.
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 </ul>
 
 
 
 
 
 
 Minimum Qualification
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in business or related field.
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 Minimum 5 years of experience
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 Languages (Arabic, &amp; English).
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 Legal and accounting principles of banking operations.
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 Teamwork spirit.
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 Communication skills
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 Concentrated and meticulous.
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 Patient and able to work under pressure.
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 Good Banking &amp; Marketing knowledge.
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 </ul>
</div>

Elite - Relationship Manager (Sadat City)

Join First Abu Dhabi Bank Misr (FABMISR) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

First Abu Dhabi Bank Misr (FABMISR)

ABOUT_COMPANY

HR Services Officer

Elite - Relationship Manager (Sadat City)