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Five Star Technology Solutions

Five Star Technology Solutions is dedicated to transforming K-12 education through technology. Their team of licensed educators and tech experts collaborates with school organizations nationwide to address unique challenges in the classroom. As a Google For Education Certified Partner, they provide tailored solutions that enhance learning experiences, improve data analytics, and ensure cybersecurity. Their innovative services include professional development, technology integration, and responsive support, all aimed at fostering a better educational environment for students and educators alike.

<div></div><div><div><div><div><div><div><div><div><div><b>Location:</b> </div><div>Brownsburg, IN<br>
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<div><div><b>Remote Status:</b> On-Site
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<div><div><b>Job Id:</b> 181
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<div><div><b># of Openings:</b> 1<br>
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<p></p><div><div><p>The primary focus of this position is to provide daily onsite technical support for end-users, including students, teachers, support staff, and school administrators of North West Hendricks.</p>
<p>The individual in this highly visible position must possess excellent communication and troubleshooting skills while prioritizing requests and remaining adaptable to a dynamic K-12 environment. Responsibilities and requirements include but are not limited to the following:</p>
<p>Responsibilities and Expectations</p>
<p>Provide Tier I onsite technical support for the school by responding to issues submitted by the school staff and/or students.</p>
<p>Schedule and execute device deployment at the beginning of the school year and collection of 1:1 devices at the end of the school year</p>
<p>Perform computer imaging and software installations and maintain/repair technology inventory.</p>
<p>Troubleshoot and repair various devices and peripheral equipment including, but not limited to, iPads, Macbooks, Chromebooks, Windows laptops, Windows Desktop PCs, interactive whiteboards, etc.</p>
<p>Work within our ticketing system to maintain detailed troubleshooting notes and escalate problems to higher-level technical support professionals when necessary, collaborating and communicating until problems are fully resolved</p>
<p>Collaborate with Onsite Services Leadership and Client Experience team to ensure clear communication with school personnel regarding the status of tickets, projects, and other important technology updates and changes</p>
<p>Upholding Five Star quality of service onsite while also actively participating virtually in weekly 1-on-1s with Five Star leadership, monthly Onsite Services team meetings, and company learning events</p><br>
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<div><div><b>Pay Range:</b> $40,000 - $41,000 per year</div></div></div></div></div><div></div>

Onsite Technician

Join Five Star Technology Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Five Star Technology Solutions

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Onsite Technician