Ahmed Mahfouz

FlairsTech

<div><div><div><div><p>Requirements and responsibilities</p><div><p><b><br>
Role Overview</b></p><p>
The <b>Technical Operations Manager</b> is responsible for ensuring the stability, scalability, and operational excellence of healthcare software platforms. This role sits at the intersection of engineering, infrastructure, compliance, and service delivery, ensuring systems operate reliably while meeting healthcare regulatory and security standards.</p><p>
The ideal candidate combines strong technical understanding with disciplined operational leadership and the ability to translate business and clinical needs into resilient technical operations.</p><p><b>
Key Responsibilities</b></p><p><b>
Operational Management</b></p><ul><li>
Own day-to-day technical operations for healthcare software platforms, including production systems, environments, and releases.</li><li>
Ensure high availability, performance, and reliability of applications and infrastructure.</li><li>
Lead incident management, root cause analysis, and post-incident improvements.</li></ul><p><b>
Infrastructure &amp; Platform Oversight</b></p><ul><li>
Oversee cloud and on-prem infrastructure (AWS, Azure, or similar).</li><li>
Manage CI/CD pipelines, deployment strategies, monitoring, and alerting.</li><li>
Ensure disaster recovery, backup, and business continuity plans are defined, tested, and maintained.</li></ul><p><b>
Compliance, Security &amp; Quality</b></p><ul><li>
Ensure systems comply with healthcare regulations and standards (e.g. HIPAA, GDPR, ISO 27001, local health data regulations).</li><li>
Work closely with security teams to enforce data protection, access controls, and audit readiness.</li><li>
Support validation, documentation, and operational audits required in healthcare environments.</li></ul><p><b>
Cross-Functional Leadership</b></p><ul><li>
Act as a bridge between engineering, product, QA, customer support, and clinical/business stakeholders.</li><li>
Translate operational risks into clear business impact and mitigation plans.</li><li>
Support delivery teams by removing operational blockers and improving system readiness.</li></ul><p><b>
Team &amp; Process Leadership</b></p><ul><li>
Lead and mentor DevOps, SRE, and technical operations team members.</li><li>
Define and continuously improve operational processes, SLAs, and KPIs.</li><li>
Promote a culture of reliability, accountability, and continuous improvement.</li></ul><p></p><p><b><br>
Required Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in computer science, Engineering, or a related field.</li><li>
7+ years of experience in software operations, DevOps, or technical operations roles.</li><li>
Proven experience managing production systems in regulated environments (healthcare preferred).</li><li>
Strong understanding of modern software architectures, APIs, databases, and cloud platforms.</li><li>
Hands-on experience with monitoring, incident management, and release management.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience in healthcare software, health IT, or life sciences technology.</li><li>
Familiarity with compliance frameworks such as HIPAA, GDPR, ISO 13485, or similar.</li><li>
Experience scaling operations for SaaS platforms.</li><li>
Background in Agile and DevOps practices.</li></ul><p><b>
Key Skills &amp; Competencies</b></p><ul><li>
Strong operational mindset with attention to risk, reliability, and detail.</li><li>
Ability to communicate complex technical issues clearly to non-technical stakeholders.</li><li>
Calm, structured leadership during incidents and high-pressure situations.</li><li>
Process-driven, but pragmatic and delivery-focused.</li></ul><p><b>
What Success Looks Like</b></p><ul><li>
Stable, secure, and compliant healthcare platforms.</li><li>
Reduced incident frequency and faster recovery times.</li><li>
Clear operational visibility through metrics and reporting.</li><li>
Strong collaboration between engineering, operations, and business teams.</li></ul></div></div></div></div></div><p></p>

Technical Operations Manager

<div><div><div><div><p>Requirements and responsibilities</p><div><h1 class="jobSectionHeader"><b>
Summary:</b></h1><p>
As a Technical Recruiter, you will play a critical role in the company's success by identifying and attracting top technical talent to join our organization. You will work closely with hiring managers to understand their technical staffing needs, develop effective recruiting strategies, and manage the end-to-end recruitment process.</p><p><b>
Description</b></p><ul><li>
Coordinate with hiring managers to identify staffing needs</li><li>
Determine selection criteria</li><li>
Source potential candidates through online channels (e.g. social platforms and professional networks)</li><li>
Plan interview and selection procedures, including screening calls, assessments and in-person interviews</li><li>
Assess candidate information, including resumes and contact details, using our Applicant Tracking System</li><li>
Design job descriptions and interview questions that reflect each position&rsquo;s requirements</li><li>
Lead employer branding initiatives</li><li>
Organize and attend job fairs and recruitment events</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Requirements and skills</b></h2><ul><li>
Fluent English Speaker</li><li>
Proven work experience as a Talent Acquisition Specialist or similar role</li><li>
Familiarity with social media, resume databases and professional networks</li><li>
Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods</li><li>
Knowledge of Applicant Tracking Systems (ATSs)</li><li>
Excellent verbal and written communication skills</li><li>
A keen understanding of the differences between various roles within organizations</li><li>
BSc in Human Resources Management or relevant field</li></ul></div></div></div></div></div><div></div>

Talent Acquisition Specialist

<div><div><div><div><p>Requirements and responsibilities</p><div><p><b>
System Administrator &ndash; Mid Level.</b></p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
Maintain and support virtual servers both on-premises and in the cloud (Microsoft Azure, GCP, VMware).</li><li>
Monitor and validate backups, troubleshoot incidents, and escalate complex issues when needed.</li><li>
Support help desk teams by resolving system and infrastructure escalations.</li><li>
Administer on-premises infrastructure including Active Directory, Windows Server 2022, Linux servers (Ubuntu), and application/web servers.</li><li>
Manage Office 365 email accounts and Azure services.</li><li>
Monitor and maintain firewalls (ASA) and switches.</li><li>
Install and maintain IIS web servers; configure Apache/Nginx where required.</li><li>
Apply system patches, security updates, and SSL certificate renewals.</li><li>
Ensure high availability through clustering, load balancing, and redundancy configurations.</li><li>
Maintain infrastructure services such as DNS, DHCP, Certificate Authority, and file servers.</li><li>
Document procedures and contribute to knowledge sharing.</li></ul><div></div><p><b>
Technical Requirements</b></p><p><b>
Core Skills:</b></p><ul><li>
Cloud administration experience (Microsoft Azure and/or Google Cloud Platform).</li><li>
Strong Linux administration (Ubuntu) and Windows Server 2022 skills.</li><li>
VMware vSphere hands-on experience.</li><li>
Scripting ability (PowerShell, Bash).</li><li>
Knowledge of networking fundamentals (Layer 2/Layer 3, VLANs, routing, switching).</li><li>
Familiarity with web servers (IIS, Apache), SSL/TLS management, and HAProxy.</li><li>
Backup and recovery experience (Veeam, SAN/NAS storage systems).</li><li>
Monitoring tools experience (e.g., Zabbix).</li></ul><p><b>
Additional/Preferred Skills:</b></p><ul><li>
Familiarity with Docker, Git, GitHub.</li><li>
Knowledge of Microsoft SQL Server administration.</li><li>
Experience with Windows Server clustering and Linux HA.</li></ul><div></div><p><b>
System Administrator</b></p><ul><li>
Independent role supporting in the AU time zone.</li><li>
Must be confident handling both routine tasks and escalations.</li><li>
Expected to manage infrastructure proactively, ensure uptime, and coordinate with global IT leadership.</li></ul></div></div></div></div></div><div></div>

System Administrator

<div><div><div><div><p>Requirements and responsibilities</p><div><h1 class="jobSectionHeader"><b>
Job Description Accounting Specialist</b></h1><p></p><p><b><br>
Job Purpose:</b></p><p>
The <b>Accounting Specialist</b> is responsible for managing transactional accounting processes, ensuring accuracy in accounts payable (AP) and accounts receivable (AR), and maintaining financial records. This role plays a key part in ensuring the timely processing of invoices, payments, and reconciliations while supporting financial reporting and compliance requirements.</p><p><b>
Key Responsibilities:</b></p><ul><li><b>
Accounts Payable (AP) Management:</b><ul><li>
Process vendor invoices, ensure accuracy, and match with purchase orders</li><li>
Manage payment schedules, process payments (wire transfers), and resolve discrepancies</li><li>
Maintain relationships with vendors and negotiate payment terms</li></ul></li><li><b>
Accounts Receivable (AR) Management:</b><ul><li>
Generate customer invoices based on contracts and agreements</li><li>
Process incoming payments and reconcile with outstanding receivables</li><li>
Follow up with customers on overdue invoices and implement collection strategies</li><li>
Review and reporting of A/R Aging</li></ul></li><li><b>
Bank Reconciliation &amp; Expense Management:</b><ul><li>
Perform bank reconciliations and ensure accurate posting of transactions.</li><li>
Reconcile credit card expenses, employee reimbursements, and travel expense reports</li></ul></li><li><b>
General Accounting &amp; Compliance:</b><ul><li>
Maintain accurate records in Netsuite (ERP System), ensuring all transactions are properly documented</li><li>
Assist in month-end, quarter-end and year-end closing activities, including journal entries and account reconciliations</li><li>
Ensure adherence to internal controls, accounting standards (GAAP/IFRS), and audit requirements</li></ul></li></ul><p><b>
Key Skills &amp; Qualifications:</b></p><ul><li>
Strong knowledge of AP/AR processes, reconciliations, and financial record-keeping</li><li>
Excellent attention to detail and problem-solving skills.</li><li>
Strong skills in Microsoft Excel (pivot tables, VLOOKUP, formulas).</li><li>
Ability to handle multiple tasks and deadlines in a fast-paced environment.</li><li>
Strong interpersonal and communication skills for vendor and customer interactions</li><li>
Fluent in English is a must, any other language is a plus</li></ul></div></div></div></div></div><div></div>

General Accountant

<div><div><div><div><p>Requirements and responsibilities</p><div><p><br>
About the Team:</p><p>
We play with different types of projects: Web, Mobile apps, ETLs, APIs, ... We are</p><p>
strongly technologically agnostic (best tech for the use case). We work in &quot;agile&quot;</p><p>
with &ldquo;Scrum&rdquo;: well, we actually see Scrum as a big toolbox. By the time we tuned it</p><p>
and made it work perfectly with our work philosophy and needs.</p><p>
Job Description:</p><p>
You&rsquo;ll join the team behind several innovative, in-house apps, the kind you can&rsquo;t</p><p>
buy off the shelf because they simply don&rsquo;t exist anywhere else. Some are</p><p>
brand-new ideas; others are established tools we&rsquo;re constantly improving. Your</p><p>
main mission will be to keep these systems running smoothly. When something</p><p>
crashes or breaks, you&rsquo;ll step in to diagnose, fix, and prevent it from happening</p><p>
again.</p><p>
Some technical keywords:</p><ul><li>TypeScript</li><li>React</li><li>GraphQL</li><li>Node</li><li>Postgres</li><li>AWS</li><li>Google Cloud (Microservices, Kubernetes)</li></ul><p>
Responsibilities:</p><ul><li>Monitor the different applications and data flows.</li><li>Apply technical fixes following the industry best practices.</li><li>Provide short daily operational reports to give the team visibility on what needs further investigation, rebuilding, or redesign.</li></ul><p>
Requirements:</p><ul><li>A Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).</li><li>Demonstrated 2-5 or more years of professional experience in software engineering.</li><li>Almost completely autonomous with a proactive mindset that always asks for more</li><li>Producing realistic and reliable software project estimates</li><li>Good communication and collaboration abilities.</li><li>Curious.</li></ul></div></div></div></div></div><div></div>

After-Hour Software Engineer

<div><div><div><div><p>Requirements and responsibilities</p><div><h1 class="jobSectionHeader"><b>
Key Responsibilities:</b></h1><br>
<p></p><ul><li>
Determines work priorities, plans, schedules, assigns and reviews work. Trains and evaluates assigned personnel.</li><li>
Investigates and resolves difficult or highly sensitive collections or receivables problems. Interacts with debtors; explains and interprets regulations and procedures; determines exceptions to payment policy or procedures; and authorizes refund</li><li>
Responsible for posting all incoming payments to correct accounts daily.</li><li>
Reviews, formulates, and recommends policies and operational procedures for areas of responsibility.</li><li>
Ensures confidentiality and security of transactions and receivables</li><li>
lead a team of Collections Specialists in performing several vital activities related to Team's AR Portfolio and account aging, coordination and resolution on billing discrepancy, deductions and over payments, credit and order hold as well as on team's management on unapplied cash.</li><li>
develop and maintaining good communications and relations with both internal and external customers and in handling customer escalations</li><li>
Exercise good judgment within defined procedures and policies to determine appropriate action.</li><li>
Resolves day-to-day technical and operational problems.</li><li>
Inputs and retrieves data from computer systems. (Posting payment and reconciling with bank statements)</li><li>
Maintaining customer information.</li><li>
Scheduling Payments.</li><li>
ACH Upload Processing.</li><li>
Reconciling payments to ensure the accounting system reflects the correct transactions.</li><li>
General ledger reconciliations.</li><li>
Account reconciliations such as a bank, inventory control, clearing, billings, etc.</li><li>
Issue receipts to customers on receipt of payments.</li><li>
Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data.</li><li>
Supporting the month-end process.</li><li>
Generating month-end reports.</li><li>
Report summary of completed tasks and issues.</li></ul><p><b>
Job Requirements:</b></p><ul><li>
Fluent in English is a MUST</li><li>
Bachelor&rsquo;s degree in Accounting is preferred.</li><li>
hands-on accounting experience in accounts receivable is a must.</li><li>
Appropriate handling of sensitive information.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong client relationship management and customer service skills.</li><li>
Advanced computer software skills, especially with Excel and Accounting packages.</li></ul></div></div></div></div></div><div></div>

AR Specialist

<div><div><div><div><p>Requirements and responsibilities</p><div><h2 class="jobSectionHeader"><b>
Senior QA Automation Engineer</b></h2><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
You will contribute to a major e-procurement SaaS platform used by public and private sector organizations across Canada and the United States to run sourcing events, manage bids, and support compliant procurement workflows.</p><p>
In this role, you will take senior ownership of QA activities, shape the testing strategy, and drive the adoption of modern test automation practices using Playwright and TypeScript. You will be a key contributor to product quality while also providing guidance and leadership within the QA function.</p><div></div><h2 class="jobSectionHeader"><b>
Why you will love this role</b></h2><ul><li>
You will design, build, and maintain a Playwright-based automation framework and supporting standards.</li><li>
You will influence and guide the QA team, helping shape how high-quality testing is executed.</li><li>
You will have a visible and meaningful impact on product quality and release reliability.</li><li>
You will work fully remote with a cross-functional team that has a clear mission and modern engineering practices.</li></ul><div></div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><h3 class="jobSectionHeader"><b>
Quality and Testing</b></h3><ul><li>
Take ownership of the existing manual test suite, ensure it stays accurate and relevant, and determine scope for each release cycle.</li><li>
Design and execute comprehensive test plans and test cases for web applications and APIs.</li><li>
Perform functional, regression, integration, performance, and device testing.</li><li>
Build and maintain Playwright end-to-end and API test suites in TypeScript.</li><li>
Define clean coding guidelines, project structure, and reusable utilities for automated tests.</li><li>
Contribute to accessibility testing and awareness of WCAG standards where applicable.</li><li>
Track and triage defects in JIRA; collaborate with developers to determine root cause and ensure resolution.</li></ul><h3 class="jobSectionHeader"><b>
Process, Reporting, and Collaboration</b></h3><ul><li>
Partner with product managers and developers to clarify requirements and acceptance criteria.</li><li>
Work closely with the support team to investigate, reproduce, and analyze production issues.</li><li>
Participate in code and test reviews with a strong focus on quality, automation, and testability.</li><li>
Report test results, risks, and quality metrics using tools such as Confluence.</li><li>
Contribute to improving QA processes, test environments, and release readiness checks.</li></ul><h3 class="jobSectionHeader"><b>
Quality Leadership &amp; Influence</b></h3><ul><li>
Provide informal leadership and day-to-day guidance within the QA team on priorities, best practices, and approaches.</li><li>
Mentor and coach QA engineers in automation, test design, and modern testing methods.</li><li>
Support key QA activities such as test planning and defect triage.</li><li>
Champion quality, automation, and continuous improvement within the engineering organization.</li></ul><div></div><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2><h3 class="jobSectionHeader"><b>
Education</b></h3><p>
Bachelor&rsquo;s degree in Computer Science, Engineering, or related field, or equivalent experience.</p><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li>
5+ years of experience in software QA with strong knowledge of QA methodologies and processes.</li><li>
Solid experience testing web applications and APIs.</li><li>
Hands-on experience designing, implementing, and maintaining Playwright-based automation using TypeScript.</li><li>
Experience contributing to or maturing a test automation practice; experience guiding or mentoring QA peers is a strong asset.</li></ul><h3 class="jobSectionHeader"><b>
Technical Skills</b></h3><ul><li>
Expertise with Playwright and TypeScript.</li><li>
Experience with cross-browser UI testing and API testing.</li><li>
Ability to design maintainable test architecture, coding standards, and reusable automation libraries.</li><li>
Understanding of modern web API technologies.</li><li>
Nice to have: familiarity with AI-assisted development tools (Cursor, Windsurf, Claude, etc.).</li><li>
Nice to have: familiarity with WCAG accessibility testing.</li></ul><h3 class="jobSectionHeader"><b>
Soft Skills</b></h3><ul><li>
Demonstrated ability to mentor peers and contribute to a collaborative QA culture.</li><li>
Strong analytical and problem-solving skills.</li><li>
High attention to detail and ownership of quality outcomes.</li><li>
Clear written and verbal communication in English.</li><li>
Ability to work independently in a remote environment and collaborate across time zones.</li><li>
Comfortable introducing improvements and advocating for better testing practices.</li></ul></div></div></div></div></div><div></div>

Senior QA Engineer

Join FlairsTech and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.