Urwah Admin

Floward

<div>
 
 
 Job Title
 
 
 
 Legal Specialist
 
 
 
 Department
 
 
 
 Legal
 
 
 
 
 
 
 Job Purpose
 
 
 
 To provide structured legal, contractual, and compliance support across the Group by managing routine commercial contracts, supporting governance frameworks, and monitoring regulatory risk exposure across multiple jurisdictions. The role ensures legal integrity in day-to-day operations while enabling business growth through commercially practical and risk-balanced advice.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Contract Management
 
 
 <ul>
 <li>
 Review, draft, and negotiate routine commercial agreements including NDAs, vendor agreements, service contracts, consultancy agreements, partnership agreements, and internal memoranda.
 </li>
 <li>
 Identify contractual risks and propose mitigation strategies within approved risk thresholds.
 </li>
 <li>
 Escalate complex or high-risk contractual matters to the Head of Legal.
 </li>
 <li>
 Maintain and continuously improve standardized legal templates and clause libraries.
 </li>
 <li>
 Track contract lifecycle stages including execution, amendments, renewals, expirations, and terminations.
 </li>
 <li>
 Maintain an organized and centralized contract repository.
 </li>
 <li>
 Coordinate with Finance, Procurement, and Commercial teams to ensure contractual compliance and alignment with business objectives.
 </li>
 </ul>
 
 
 
 
 
 2. Legal Advisory &amp; Departmental Support
 
 
 <ul>
 <li>
 Provide timely and practical legal advice to stakeholders across departments including Commercial, Operations, HR, Marketing, Supply Chain, and Technology.
 </li>
 <li>
 Conduct legal research on regulatory developments across GCC and other operating territories.
 </li>
 <li>
 Prepare structured legal opinions, advisory notes, and risk summaries.
 </li>
 <li>
 Support the Head of Legal in group-wide legal initiatives, strategic projects, and cross-border matters.
 </li>
 <li>
 Liaise with external counsel as required and monitor deliverables and cost efficiency.
 </li>
 </ul>
 
 
 
 
 
 3. Policy &amp; Governance
 
 
 <ul>
 <li>
 Assist in drafting, reviewing, and updating internal operating policies across all departments and territories.
 </li>
 <li>
 Ensure policies remain aligned with evolving regulatory requirements and business needs.
 </li>
 <li>
 Support governance initiatives to strengthen internal control frameworks.
 </li>
 <li>
 Maintain documentation of legal processes, policy approvals, and compliance records.
 </li>
 </ul>
 
 
 
 
 
 4. Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Conduct routine legal and regulatory risk assessments across business functions.
 </li>
 <li>
 Assess applicability of laws and regulations in each operating territory and advise on compliance obligations.
 </li>
 <li>
 Monitor compliance with labor laws, commercial laws, consumer protection regulations, licensing requirements, and other relevant frameworks.
 </li>
 <li>
 Support preparation of responses to regulatory authorities (if applicable).
 </li>
 <li>
 Deliver internal compliance awareness sessions to employees.
 </li>
 <li>
 Maintain a compliance tracker covering licenses, filings, and renewal timelines.
 </li>
 </ul>
 
 
 
 
 
 5. Reporting &amp; Escalation
 
 
 <ul>
 <li>
 Prepare periodic compliance and legal exposure reports for the Head of Legal.
 </li>
 <li>
 Monitor legal risk trends and escalate material risks promptly.
 </li>
 <li>
 Support development of legal dashboards or risk summaries for leadership review.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Law (LLB required).
 </li>
 <li>
 4&ndash;6 years of relevant legal experience in a reputable law firm or in-house legal department.
 </li>
 <li>
 Exposure to multi-jurisdictional regulatory environments preferred.
 </li>
 <li>
 Strong contract drafting and negotiation capability.
 </li>
 <li>
 Strong analytical, research, and documentation skills.
 </li>
 <li>
 Ability to translate legal concepts into clear and commercially practical advice.
 </li>
 </ul>
 
 
 
 
 
 About Floward :
 
 
 
 
 
 
 Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
 
 
 
 
 
 Website
 
 
 https://www.floward.co
 
 
 
</div>

Legal Specialist

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 Staff Software Engineer &ndash; Backend is responsible for designing, building, and optimizing scalable, secure, and high-performance backend systems at Floward. The role involves API development, microservices architecture, cloud-based solution integration, and database management. The engineer will work closely with cross-functional teams to ensure seamless product delivery while upholding software quality and system reliability standards.
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 
 
 
 1. Backend Development
 
 
 
 
 
 <ul>
 <li>
 Lead the development of scalable and modular backend systems using .NET Core, C#, and Node.js.
 </li>
 <li>
 Design and implement robust, well-documented APIs to support front-end and mobile clients.
 </li>
 <li>
 Maintain and enhance microservices-based architecture.
 </li>
 <li>
 Manage database schemas and ensure data integrity using PostgreSQL and MongoDB.
 </li>
 <li>
 Integrate third-party APIs and cloud-based services as needed.
 </li>
 </ul>
 
 
 
 
 
 2. Performance Optimization
 
 :
 
 
 
 
 <ul>
 <li>
 Monitor backend system performance and implement improvements.
 </li>
 <li>
 Identify and resolve bottlenecks and technical debt.
 </li>
 <li>
 Apply caching, indexing, and other performance tuning techniques.
 </li>
 </ul>
 
 
 
 
 
 3. Integration &amp; Collaboration:
 
 
 
 
 
 <ul>
 <li>
 Collaborate with frontend, DevOps, QA, and product teams to ensure seamless integration across platforms.
 </li>
 <li>
 Participate in Agile ceremonies including sprint planning, daily standups, and retrospectives.
 </li>
 <li>
 Provide technical guidance to ensure adherence to backend development best practices.
 </li>
 </ul>
 
 
 
 
 
 4. Security &amp; Compliance
 
 :
 
 
 
 
 <ul>
 <li>
 Implement industry-standard security measures for APIs, data, and infrastructure.
 </li>
 <li>
 Ensure secure communication between services and external endpoints.
 </li>
 <li>
 Maintain compliance with data protection regulations and Floward&rsquo;s security protocols.
 </li>
 </ul>
 
 
 
 
 
 5. Testing &amp; Quality Assurance:
 
 
 
 
 
 <ul>
 <li>
 Write and maintain unit and integration tests using tools like NUnit, MSTest, Mocha, and Chai.
 </li>
 <li>
 Participate in code reviews and contribute to improving backend code quality.
 </li>
 <li>
 Support CI/CD processes and ensure tested, secure, and reliable code is delivered.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 :
 
 
 
 
 
 
 Education:
 
 
 
 
 
 
 Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 7+ years of hands-on backend development experience.
 </li>
 <li>
 Strong experience with .NET Core, C#, Node.js, PostgreSQL, and MongoDB.
 </li>
 <li>
 Proven ability to build and maintain microservices architectures.
 </li>
 <li>
 Experience with REST API design, API gateways, and system integration.
 </li>
 <li>
 Working knowledge of AWS cloud services, Kafka, RabbitMQ, and DevOps practices.
 </li>
 <li>
 Familiarity with Agile development methodologies and tools (Jira, Git, GitHub Actions).
 </li>
 </ul>
 
 
 
 
 
 About Floward
 
 
 
 
 
 
 Floward is the leading online flowers and gifting company in the Middle East and the UK. Founded in 2017, the company has expanded its operations to nine countries within five years. We are committed to creating seamless and innovative gifting experiences by sourcing flowers daily from ethical growers and partnering with leading local and international brands. Operating in 37 cities across the MENA region and London, UK, Floward guarantees same-day delivery through its own refrigerated fleet to ensure freshness and quality.
 
 
 
 
 
 🌐
 
 https://floward.co/
 
 
 
 
</div>

Staff Software Engineer

<div>
 
 
 Department:
 
 Product
 
 
 
 Reporting To:
 
 Product Director
 
 
 
 Location
 
 : Riyadh, KSA
 
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 
 The Senior Product Manager &ndash; WMS &amp; Logistics owns the end-to-end implementation, rollout, and continuous optimization of Floward&rsquo;s Warehouse Management System (WMS) and post-order technology ecosystem. This role is accountable for building scalable, high-performance fulfillment and logistics systems that directly improve throughput, operational efficiency, cost per order, and customer experience. The position requires strong execution capability, deep systems integration expertise, and the maturity to influence senior operational stakeholders in a fast-scaling, high-complexity environment.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 WMS Ownership &amp; Rollout Execution:
 
 
 
 
 
 <ul>
 <li>
 Own the full lifecycle of WMS implementation, customization, and rollout across warehouses and cities.
 </li>
 <li>
 Lead multi-warehouse deployments and ensure operational readiness.
 </li>
 <li>
 Drive adoption, process standardization, and performance stabilization post go-live.
 </li>
 <li>
 Continuously optimize workflows for picking, packing, dispatching, and inventory handling.
 </li>
 </ul>
 
 
 
 
 
 Fulfillment &amp; Operational Performance
 
 
 
 
 
 <ul>
 <li>
 Improve operational KPIs including throughput, SLA adherence, order accuracy, and cost efficiency.
 </li>
 <li>
 Partner closely with warehouse operations to streamline processes and eliminate bottlenecks.
 </li>
 <li>
 Establish real-time visibility into fulfillment metrics and operational performance.
 </li>
 </ul>
 
 
 
 
 
 Last-Mile &amp; Delivery Optimization
 
 
 
 
 
 <ul>
 <li>
 Optimize routing logic, driver capacity planning, and delivery orchestration.
 </li>
 <li>
 Implement tools for real-time order tracking and proactive customer communication.
 </li>
 <li>
 Improve on-time delivery rates through technology-driven enhancements.
 </li>
 </ul>
 
 
 
 
 
 Returns &amp; Reverse Logistics
 
 
 
 
 
 <ul>
 <li>
 Design and optimize efficient, scalable return workflows.
 </li>
 <li>
 Define return quality controls and reintegration processes.
 </li>
 <li>
 Reduce return handling time and associated operational costs.
 </li>
 </ul>
 
 
 
 
 
 Technical Product Ownership &amp; Integrations
 
 
 
 
 
 <ul>
 <li>
 Lead WMS architecture decisions and integration strategy across ERP, OMS, courier platforms, and inventory systems.
 </li>
 <li>
 Oversee API integrations and system orchestration across the logistics tech stack.
 </li>
 <li>
 Implement digitization tools such as barcode scanning, RFID, and inventory automation.
 </li>
 <li>
 Partner closely with engineering to ensure scalable, secure, and reliable system design.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Leadership &amp; Cross-Functional Alignment
 
 
 
 
 
 <ul>
 <li>
 Act as the product authority for fulfillment and logistics across the organization.
 </li>
 <li>
 Collaborate directly with senior operational leadership (COO, Ops Directors) to align roadmap with business priorities.
 </li>
 <li>
 Navigate cross-functional dependencies across warehouse, logistics, engineering, support, and finance teams.
 </li>
 <li>
 Mentor junior product managers and promote best practices in execution and delivery.
 </li>
 </ul>
 
 
 
 
 
 Data-Driven Optimization
 
 
 
 
 
 <ul>
 <li>
 Use operational analytics to identify bottlenecks and drive continuous improvement.
 </li>
 <li>
 Monitor KPIs such as throughput, delivery success rate, return rates, and cost per order.
 </li>
 <li>
 Lead experimentation and process optimization initiatives to improve operational performance.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 
 
 Education
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Engineering, Business, or related field.
 </li>
 <li>
 MBA or advanced degree is a plus.
 </li>
 </ul>
 
 
 
 
 
 Experience (Mandatory)
 
 
 
 
 
 <ul>
 <li>
 8+ years of product management experience.
 </li>
 <li>
 Minimum 4 years of direct experience in WMS, logistics, or supply chain systems.
 </li>
 <li>
 Proven ownership of at least one full WMS implementation or major system overhaul.
 </li>
 <li>
 Experience leading multi-warehouse or multi-city system rollouts.
 </li>
 <li>
 Demonstrated measurable impact on operational KPIs (throughput, SLA, cost per order).
 </li>
 <li>
 Direct exposure to senior operational stakeholders (COO / Ops Directors).
 </li>
 </ul>
 
 
 
 
 
 Technical Expertise
 
 
 
 
 
 <ul>
 <li>
 Strong hands-on understanding of WMS platforms and logistics systems.
 </li>
 <li>
 Experience leading complex integrations across ERP, OMS, courier platforms, and inventory systems.
 </li>
 <li>
 Solid understanding of APIs, system dependencies, and operational tech architecture.
 </li>
 <li>
 Experience working in Agile environments using tools such as JIRA and Confluence.
 </li>
 <li>
 Strong analytical capabilities; familiarity with SQL and data visualization tools (Tableau, Power BI) preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About Floward
 
 
 
 
 
 
 Floward is the leading online flowers and gifting company in the Middle East and the UK. Founded in 2017, the company has expanded its operations to nine countries within five years. We are committed to creating seamless and innovative gifting experiences by sourcing flowers daily from ethical growers and partnering with leading local and international brands. Operating in 37 cities across the MENA region and London, UK, Floward guarantees same-day delivery through its own refrigerated fleet to ensure freshness and quality.
 
 
 
 
 
 🌐
 
 https://floward.co/
 
 
</div>

Senior Product Manager I

<div>
 
 
 Job Title
 
 
 
 Business Development (Vending Machine) Sr. Officer
 
 
 
 Department
 
 
 
 Business Development
 
 
 
 Location
 
 
 
 Dubai, UAE
 
 
 
 
 
 
 Job Purpose
 
 
 
 To support the expansion and commercial performance of Floward&rsquo;s Vending Machine channel by identifying high-potential locations, securing commercial agreements, managing partnerships, and monitoring ROI. The role ensures sustainable growth of the vending business while maintaining strong commercial discipline and cross-functional alignment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Market Research &amp; Location Identification
 
 
 <ul>
 <li>
 Identify high-traffic and strategic locations such as hospitals, airports, malls, and supermarkets.
 </li>
 <li>
 Conduct basic ROI and feasibility analysis for proposed placements.
 </li>
 <li>
 Support pipeline tracking for new vending opportunities.
 </li>
 </ul>
 
 
 2. Contract Negotiation &amp; Commercial Support
 
 
 <ul>
 <li>
 Engage with site owners and facility management teams to secure placement agreements.
 </li>
 <li>
 Negotiate commercial terms including revenue share, fixed lease, or hybrid models.
 </li>
 <li>
 Coordinate internally with Legal and Finance to finalize agreements.
 </li>
 </ul>
 
 
 3. Partnership Management
 
 
 <ul>
 <li>
 Act as the main point of contact for vending machine partners.
 </li>
 <li>
 Maintain strong working relationships to ensure long-term collaboration.
 </li>
 <li>
 Address commercial or operational issues proactively.
 </li>
 </ul>
 
 
 4. Expansion &amp; Cross-Functional Coordination
 
 
 <ul>
 <li>
 Work closely with Expansion Planning and Operations to align new placements with the rollout roadmap.
 </li>
 <li>
 Support the launch of new vending locations and ensure operational readiness.
 </li>
 </ul>
 
 
 5. Reporting &amp; Performance Monitoring
 
 
 <ul>
 <li>
 Monitor revenue and performance of machines at partner locations.
 </li>
 <li>
 Share regular updates with management on ROI and partnership status.
 </li>
 <li>
 Identify improvement opportunities based on performance trends.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in Business Development, Commercial Leasing, Partnerships, or Retail Expansion.
 </li>
 <li>
 Experience in automated retail, vending, FMCG, or kiosk models is preferred.
 </li>
 <li>
 Strong negotiation and stakeholder management skills.
 </li>
 <li>
 Comfortable working with financial data and ROI tracking.
 </li>
 </ul>
 
 
 
 
 
 About Floward :
 
 
 
 
 
 
 Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
 
 
 
 
 
 Website
 
 
 https://www.floward.co
 
</div>

Senior Business Development Officer

<div>
 
 
 Job Title:
 
 Jr. Procurement Officer
 
 
 
 Location:
 
 Egypt
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Jr. Procurement Officer supports the execution of procurement and sourcing activities through hands-on coordination, system administration, and operational delivery.
 
 
 The role focuses on managing purchase orders, supporting supplier relationships, maintaining accurate procurement data, and ensuring compliance with internal policies to enable efficient and cost-effective supply chain operations.
 
 
 This is an execution-focused role operating under the guidance of a Procurement Manager or Senior Manager.
 
 
 
 
 
 
 Procurement Operations
 
 
 
 
 
 
 
 Sourcing &amp; Purchasing Support
 
 
 
 
 
 <ul>
 <li>
 Create and manage a high volume of purchase orders end-to-end using MS Dynamics, ensuring accuracy and timely processing.
 </li>
 <li>
 Liaise with suppliers and internal stakeholders to coordinate purchases, delivery schedules, and commercial terms.
 </li>
 <li>
 Support sourcing activities across local and international gifting and FMCG markets.
 </li>
 <li>
 Execute procurement plans in line with KPIs, budgets, and operational targets.
 </li>
 <li>
 Monitor stock levels and support replenishment activities to ensure product availability.
 </li>
 </ul>
 
 
 
 
 
 Data Management &amp; System Administration
 
 
 
 
 
 <ul>
 <li>
 Maintain and update procurement records using MS Excel and ERP systems.
 </li>
 <li>
 Enter, verify, and reconcile procurement data to ensure accuracy and consistency.
 </li>
 <li>
 Conduct regular data quality checks and resolve discrepancies across systems.
 </li>
 <li>
 Prepare standard procurement reports and trackers for internal stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Documentation &amp; Process Support
 
 
 
 
 
 <ul>
 <li>
 Organize and maintain procurement documentation, contracts, and supplier records.
 </li>
 <li>
 Support internal audits and compliance reviews through accurate record-keeping.
 </li>
 <li>
 Assist in developing and improving procurement tracking and documentation processes.
 </li>
 <li>
 Contribute to process optimization initiatives to enhance operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Stakeholder Coordination
 
 
 
 
 
 <ul>
 <li>
 Work closely with procurement, finance, warehouse, and operations teams to ensure smooth execution of purchasing activities.
 </li>
 <li>
 Coordinate with internal stakeholders to understand procurement requirements and timelines.
 </li>
 <li>
 Maintain professional and confidential handling of sensitive procurement information.
 </li>
 <li>
 Support cross-functional initiatives related to sourcing and inventory planning.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Risk Management
 
 
 
 
 
 <ul>
 <li>
 Ensure adherence to internal procurement policies, contracts, and regulatory standards.
 </li>
 <li>
 Support supplier evaluation and performance monitoring activities.
 </li>
 <li>
 Assist in identifying and resolving supplier-related issues, delays, and risks.
 </li>
 <li>
 Monitor spending patterns, contract utilization, and consumption trends.
 </li>
 </ul>
 
 
 
 
 
 Supplier Communication &amp; Reporting
 
 
 
 
 
 <ul>
 <li>
 Maintain regular communication with suppliers to ensure timely delivery and quality standards.
 </li>
 <li>
 Support negotiations and vendor coordination under manager guidance.
 </li>
 <li>
 Provide regular updates to the Procurement Manager on order status, pricing trends, and supplier performance.
 </li>
 <li>
 Prepare operational reports and documentation for management review.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in procurement, purchasing, or supply chain roles.
 </li>
 <li>
 Experience in flowers, gifts, FMCG, or retail industries is preferred.
 </li>
 <li>
 Prior exposure to ERP systems (MS Dynamics preferred).
 </li>
 <li>
 Advanced proficiency in MS Excel and MS Office.
 </li>
 <li>
 Strong analytical, organizational, and data management skills.
 </li>
 <li>
 Excellent communication, coordination, and problem-solving abilities.
 </li>
 <li>
 Ability to work in a fast-paced, cross-functional environment.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About Floward
 
 
 
 
 
 
 Floward is the leading online flowers and gifting company in the Middle East and the UK. Founded in 2017, the company has expanded its operations to nine countries within five years.
 
 
 We are committed to creating seamless and innovative gifting experiences by sourcing flowers daily from ethical growers and partnering with leading local and international brands.
 
 
 Operating in 37 cities across the MENA region and London, UK, Floward guarantees same-day delivery through its own refrigerated fleet to ensure freshness and quality.
 
 
 🌐 https://floward.co/
 
</div>

Jr. Procurement Officer

<div>
 Floward
 
 
 
 Job Purpose
 
 
 
 The Business Development Officer supports the company&rsquo;s corporate sales strategy by identifying new business opportunities, assisting in lead generation, and coordinating the preparation of client proposals. This role contributes to expanding the company&rsquo;s corporate client base and ensuring smooth sales operations to drive revenue and client satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 
 Lead Generation &amp; Client Outreach
 
 
 
 <ul>
 <li>
 Assist in identifying potential B2B clients through research and market analysis.
 </li>
 <li>
 Support outreach initiatives, including cold calling, emailing, and social media messaging to qualify leads.
 </li>
 <li>
 Maintain a prospecting list and follow up regularly to keep the pipeline active.
 
 
 </li>
 </ul>
 
 Proposal &amp; Sales Support
 
 
 
 <ul>
 <li>
 Assist in preparing proposals, quotations, and presentations tailored to client requirements.
 </li>
 <li>
 Help coordinate follow-ups on submitted proposals to monitor progress.
 </li>
 <li>
 Maintain accurate records of all sales-related documentation.
 
 
 </li>
 </ul>
 
 Client Coordination &amp; Internal Liaison
 
 
 
 <ul>
 <li>
 Serve as a point of contact for basic client inquiries and support their day-to-day needs.
 </li>
 <li>
 Liaise with the operations and marketing teams to ensure service delivery aligns with client expectations.
 </li>
 <li>
 Keep updated records of client communications and interactions.
 
 
 </li>
 </ul>
 
 Sales Reporting &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Maintain accurate CRM data and update sales trackers.
 </li>
 <li>
 Assist in preparing regular sales activity reports for review.
 </li>
 <li>
 Gather client feedback post-delivery to help improve future services.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 Skills and Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in sales support, business development, or a related field.
 </li>
 <li>
 Exposure to B2B, e-commerce, or gifting sectors is an advantage.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
 </li>
 <li>
 Familiarity with CRM tools is a plus.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Organized with attention to detail.
 </li>
 <li>
 Proactive attitude and eager to learn.
 </li>
 </ul>
</div>

Business Development Officer

<div>
 Floward
 
 
 
 Job Purpose
 
 
 
 The Admin Officer provides administrative and operational support to the People &amp; Culture function at country level. The role ensures smooth day-to-day operations through effective coordination of government-related transactions, cost control support, documentation audits, reporting, and office facilities management, while maintaining accuracy, compliance, and efficiency in line with Floward&rsquo;s policies and local requirements.
 
 
 
 Key Responsibilities
 
 
 
 
 Government &amp; External Coordination
 
 
 
 <ul>
 <li>
 Handle government-related transactions, submissions, renewals, and follow-ups with relevant authorities.
 </li>
 <li>
 Maintain accurate records and trackers to ensure timely compliance with local regulations and requirements.
 
 
 </li>
 </ul>
 
 Cost Control &amp; Administrative Audits
 
 
 
 <ul>
 <li>
 Support the review and monitoring of telecom expenses to ensure accuracy and cost efficiency.
 </li>
 <li>
 Maintain and update budget tracker sheets to support cost control and reporting.
 </li>
 <li>
 Audit outsourced attendance records and contract documentation to ensure alignment with agreed terms and internal controls.
 
 
 </li>
 </ul>
 
 Reporting &amp; Technical Support
 
 
 
 <ul>
 <li>
 Prepare comparisons, reports, summaries, and trackers using Microsoft Excel and Word.
 </li>
 <li>
 Ensure accuracy, consistency, and timely submission of administrative reports and documentation.
 
 
 </li>
 </ul>
 
 Office &amp; Facilities Support
 
 
 
 <ul>
 <li>
 Support office maintenance and general facilities coordination.
 </li>
 <li>
 Liaise with vendors and internal stakeholders to ensure smooth and uninterrupted office operations.
 
 
 </li>
 </ul>
 
 General Administrative Support
 
 
 
 <ul>
 <li>
 Provide day-to-day administrative and operational support to the People &amp; Culture function.
 </li>
 <li>
 Support ad hoc administrative tasks as required to ensure smooth workflows.
 
 
 </li>
 </ul>
 
 Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in an administrative, operations, or support role.
 </li>
 <li>
 Experience handling government-related documentation is preferred.
 </li>
 <li>
 Strong working knowledge of Microsoft Excel and Word
 </li>
 </ul>
</div>

Admin. Officer

Join Floward and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.