Qureos Mentor

FMCG

Job Title: Return SupervisorDepartment: Warehouse / Supply Chain / Distribution Reports To: Warehouse Manager / Supply Chain ManagerJob PurposeTo manage and control product returns from distributors, retailers, and sales teams, ensuring accurate documentation, quality checks, inventory adjustment, and compliance with company policies and regulatory requirements.Key Responsibilities<ul><li>Receive, inspect, and process returned goods from distributors and sales teams.</li><li>Verify return documents (DNs, invoices, expiry, damage reasons) for accuracy and approval.</li><li>Coordinate with QA/QC for quality inspection of returned, damaged, or expired products (especially in pharma).</li><li>Ensure proper segregation, tagging, and storage of returned, damaged, or expired stock.</li><li>Update ERP/WMS systems for stock adjustments and return entries.</li><li>Monitor and control expiry, near-expiry, and damaged inventory to minimize losses.</li><li>Coordinate with Sales, Distribution, Finance, and Warehouse teams for timely resolution of return issues.</li><li>Prepare daily, weekly, and monthly return reports for management review.</li><li>Ensure compliance with SOPs, GMP, GDP, and company return policies.</li><li>Supervise return handling staff and ensure discipline, safety, and accuracy in operations.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree (Supply Chain, Business, or related field preferred).</li><li>3&ndash;5 years of experience in warehouse, returns, or distribution operations (FMCG / Pharma preferred).</li><li>Hands-on experience with ERP/WMS systems (SAP preferred).</li><li>Strong understanding of inventory control and return processes.</li></ul>Job Type: Full-timePay: From Rs65,000.00 per monthWork Location: In person

Return Supervisor

Job Title: Assistant Manager BrandDepartment: Marketing Reports To: Brand Manager / Senior Manager MarketingJob PurposeTo support brand strategy execution, marketing campaigns, and product initiatives to strengthen brand equity, drive growth, and ensure consistent brand communication across all channels.Key Responsibilities<ul><li>Assist in developing and executing annual brand plans in line with business objectives.</li><li>Coordinate with agencies (creative, digital, media) for campaign execution and timely deliverables.</li><li>Support product launches, promotions, and brand activation activities.</li><li>Monitor market trends, competitor activities, and consumer insights to support decision-making.</li><li>Track brand performance, campaign effectiveness, and prepare marketing reports.</li><li>Ensure brand guidelines are followed across all communication and packaging.</li><li>Coordinate with Sales, Trade Marketing, Supply Chain, and Finance for smooth execution of brand activities.</li><li>Manage marketing budgets and track expenses against approved plans.</li><li>Support digital and social media initiatives in coordination with digital teams/agencies.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or related field (MBA preferred).</li><li>3&ndash;5 years of experience in brand management or marketing (FMCG / Pharma experience preferred).</li><li>Strong understanding of ATL, BTL, and digital marketing activities.</li></ul>Skills &amp; Competencies<ul><li>Brand management &amp; execution skills</li><li>Strong coordination &amp; communication abilities</li><li>Analytical and reporting skills</li><li>Creativity with commercial understanding</li><li>Time management &amp; multitasking</li><li>Proficiency in MS Excel, PowerPoint, and marketing tools</li></ul>Job Type: Full-timePay: From Rs200,000.00 per monthWork Location: In person

Assistant Manager Brand

Job SummaryThe Head of Supply Chain is responsible for leading and managing the end-to-end supply chain function, including procurement, logistics, inventory management, vendor management, and distribution. The role ensures cost efficiency, timely availability of materials, compliance, and alignment with business objectives.Key Responsibilities<ul><li>Develop and implement supply chain strategies aligned with organizational goals</li><li>Oversee procurement, sourcing, and vendor management activities</li><li>Ensure cost optimization, contract negotiation, and supplier performance management</li><li>Manage logistics, warehousing, inventory control, and distribution operations</li><li>Monitor demand planning, forecasting, and inventory levels to avoid shortages or excess</li><li>Ensure compliance with company policies, regulatory requirements, and ethical standards</li><li>Lead, mentor, and develop the supply chain team</li><li>Establish KPIs, monitor performance, and drive continuous improvement</li><li>Coordinate with finance, operations, and other departments for smooth business operations</li><li>Manage risks related to supply disruptions and develop contingency plans</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Engineering, or a related field</li><li>Master&rsquo;s degree or professional certifications (e.g., CSCP, CIPS) preferred</li><li>10+ years of experience in supply chain, procurement, or logistics, with leadership experience</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills</li><li>Excellent negotiation and vendor management abilities</li><li>Strategic thinking with strong analytical skills</li><li>Knowledge of supply chain systems (ERP, SAP, Oracle, etc.)</li><li>Strong communication and stakeholder management skills</li></ul>Job Type: Full-timePay: From Rs500,000.00 per monthWork Location: In person

Head Of Supply Chain

Job SummaryThe Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and journey data to improve overall customer satisfaction and loyalty. This role focuses on identifying gaps in customer experience, measuring performance through key metrics, and providing actionable insights to enhance service quality and business processes.Key Responsibilities<ul><li>Collect, analyze, and interpret customer feedback from surveys, call logs, CRM systems, and digital platforms</li><li>Track and report customer experience KPIs such as CSAT, NPS, CES, retention, and churn</li><li>Analyze customer journeys to identify pain points and improvement opportunities</li><li>Prepare dashboards, reports, and presentations for management review</li><li>Work closely with cross-functional teams (Sales, Marketing, Operations, Support) to implement CX improvements</li><li>Conduct root cause analysis for customer complaints and service failures</li><li>Monitor customer trends, behavior patterns, and satisfaction levels</li><li>Support VOC (Voice of Customer) programs and feedback loops</li><li>Recommend data-driven strategies to enhance customer engagement and loyalty</li></ul>Key Skills &amp; Competencies<ul><li>Strong analytical and data interpretation skills</li><li>Proficiency in MS Excel, Power BI, Tableau, or similar analytics tools</li><li>Understanding of customer experience metrics and frameworks</li><li>Excellent reporting, presentation, and communication skills</li><li>Ability to translate data into actionable insights</li><li>Attention to detail and problem-solving mindset</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Statistics, Data Analytics, or a related field</li><li>2&ndash;4 years of experience in customer experience, business analysis, or data analysis</li><li>Experience working with CRM systems</li></ul>Job Type: Full-timePay: From Rs85,000.00 per monthWork Location: In person

Customer Experience Analyst

Job Title: Manager ProductionDepartment: Production / ManufacturingReports To: Head of Operations / Plant HeadThe Manager Production is responsible for planning, organizing, and controlling production activities to ensure efficient manufacturing operations, optimal resource utilization, quality standards, and timely delivery of finished goods.Key Responsibilities:<ul><li>Plan and oversee daily, weekly, and monthly production schedules.</li><li>Ensure production targets are met in terms of quantity, quality, cost, and timelines.</li><li>Monitor and improve production efficiency, productivity, and cost control.</li><li>Coordinate with Planning, Procurement, Quality, Maintenance, and Warehouse teams.</li><li>Ensure compliance with quality standards, SOPs, GMP, and safety regulations.</li><li>Identify process improvement opportunities and implement lean/manufacturing best practices.</li><li>Manage manpower planning, shift scheduling, and team performance.</li><li>Handle machinery utilization, downtime analysis, and preventive maintenance coordination.</li><li>Prepare production reports and present performance metrics to management.</li><li>Ensure workplace safety, discipline, and compliance with company policies.</li></ul>Education &amp; Experience:<ul><li>Bachelor&rsquo;s / Master&rsquo;s degree in Engineering, Industrial Management, or relevant field.</li><li>5&ndash;8 years of relevant experience in a manufacturing environment, with at least 2&ndash;3 years in a managerial role.</li></ul>Skills &amp; Competencies:<ul><li>Strong leadership and team management skills</li><li>Sound knowledge of production planning and manufacturing processes</li><li>Experience with ERP systems and reporting</li><li>Problem-solving and decision-making abilities</li><li>Good communication and coordination skills</li><li>Knowledge of GMP, ISO, and safety standards (preferred)</li></ul>Job Type: Full-timePay: From Rs250,000.00 per monthWork Location: In person

Manager Production

Leading manufacturing is looking for Lead Procurement (Direct Materials), candidate should be MBA &amp; having 7 to 8 years of experience in same field.Job Type: Full-timePay: From Rs200,000.00 per monthWork Location: In person

Lead Procurement

Leading manufacturing is looking for DGM Supply Chain for Supply Chain Department, candidates must be MBA / BBA - Supply chain &amp; having 10 to 12 years of experience in Procurement, planning &amp; logistics.Job Type: Full-timePay: From Rs450,000.00 per monthWork Location: In person

DGM Supply Chain

Join FMCG and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.