Qureos Mentor

FORNAX

Location: Chennai Reports to: Assistant Manager / Manager / Senior Manager / COO Team: Process AssociatesRole SummaryThe Team Leader is responsible for managing Data Process Associates, ensuring SLA compliance, maintaining quality standards, and supporting smooth daily operations through effective training, monitoring, and reporting.Key Responsibilities<ul><li>Monitor team performance and ensure productivity and quality targets are met.</li><li>Train, guide, and develop team members; provide regular feedback.</li><li>Prepare daily productivity, quality, and MIS reports.</li><li>Ensure all documentation is accurate and updated.</li><li>Enforce company policies, security protocols, and confidentiality standards.</li><li>Maintain a positive and motivated work environment.</li></ul>Required Skills &amp; Experience<ul><li>Degree/Diploma with 2+ years of team leadership experience.</li><li>Strong communication, leadership, and people management skills.</li><li>Knowledge of quality standards and operational processes.</li><li>Flexible to work in shifts and on public holidays.</li><li>Ability to adapt to business needs and take on additional responsibilities.</li></ul>Additional NoteNon-compliance with company policies may result in disciplinary action.Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;40,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>

Team Leader - Operations (Payer Mapping process)

Join FORNAX and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FORNAX

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Team Leader - Operations (Payer Mapping process)