Qureos Mentor

FRSHR Leather Restoration

<ul><li>Develop and implement strategic operational plans that align with the company’s goals, ensuring optimal resource allocation and process efficiency.</li><li>Monitor key performance indicators (KPIs) and metrics to assess operational success, making data-driven decisions to enhance performance.</li><li>Lead cross-functional teams, fostering collaboration and communication to drive projects and initiatives to successful completion.</li><li>Oversee supply chain management, ensuring timely procurement, inventory optimization, and logistics coordination to meet customer demands.</li></ul>

Operations Manager

<ul><li>Provide exceptional customer support to Arabic-speaking customers via phone, email, and chat, resolving inquiries and issues efficiently.</li><li>Accurately document customer interactions, ensuring all details are captured in the CRM system for future reference and analysis.</li><li>Proactively identify and address customer needs, offering tailored solutions and exceeding expectations to build customer loyalty.</li><li>Investigate and resolve customer complaints, escalating complex issues to the appropriate departments while maintaining a positive attitude.</li><li>Stay updated on product knowledge, policies, and procedures to provide accurate and consistent information to customers.</li><li>Handle a high volume of customer interactions with efficiency and professionalism, maintaining composure under pressure.</li></ul><br/>

Arabic speaking Customer Service Representitive

Join FRSHR Leather Restoration and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FRSHR Leather Restoration

ABOUT_COMPANY

Operations Manager

Arabic speaking Customer Service Representitive