Qureos Mentor

Future Group Language Solutions

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 Job Description
 
 
 
 
 Jadeer is Hiring on behalf of one of our clients &mdash; a leading fintech company
 
 in digital payments and consumer finance across the Middle East.
 
 
 
 Location:
 
 New Cairo
 
 
 
 What You'll Do
 
 
 
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 Handle customer inquiries via calls in a professional manner
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 Support customers with accounts, transactions, and payment-related questions
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 Resolve complaints efficiently and ensure customer satisfaction
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 Update customer data and interactions on the system
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 Escalate complex issues when needed and follow up on resolution
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 Meet performance targets (quality, response time, etc.)
 
 
 
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 What We're Looking For
 
 
 
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 0&ndash;2 years of experience in customer service or call center roles
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 Very good English &amp; Arabic communication skills
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 Strong problem-solving and customer-focused mindset
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 Ability to work in a fast-paced environment
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 Basic computer skills (CRM is a plus)
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 Flexibility with rotational shifts
 
 
 
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 Why Join?
 
 
 
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 Work with a fast-growing fintech leader
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 Dynamic and supportive environment
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 Real career growth opportunities
 
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English Customer Service

Join Future Group Language Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Future Group Language Solutions

About Company

English Customer Service