Qureos Mentor

geidea

<div>
 
 Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.
 
 
 
 
 
 Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 
 
 
 www.geidea.net
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for new Senior DevOps Engineer
 
 
 
 
 
 
 Job Purpose And Key Accountabilities
 
 
 
 
 
 
 
 Purpose:
 
 
 
 
 
 
 The Senior DevOps Engineer is responsible for designing, building, automating, and operating highly available, secure, and scalable cloud and on-premises infrastructure while driving the full software delivery lifecycle. This role owns the implementation and continuous improvement of CI/CD pipelines, infrastructure automation, system reliability, performance optimization, security controls, and operational excellence across all environments from development through production.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 
 
 
 Key accountabilities and decision ownership: (max of 7 accountabilities
 
 
 not main or daily duties or tasks)
 
 
 <ul>
 <li>
 
 Kubernetes Orchestration and Management:
 
 Own the architecture, governance, and operational excellence of enterprise Kubernetes platforms, ensuring the reliable deployment, scalability, performance, security, and high availability of containerized workloads across hybrid and multi-cloud environments including AWS, Nutanix on-premises.
 </li>
 <li>
 
 CI/CD Pipeline Optimization:
 
 Own the strategy, design, security, and continuous optimization of enterprise-grade CI/CD pipelines, ensuring fast, reliable, and compliant software delivery across all environments. Drive automation, quality gates, security scanning, and release governance to enable high-velocity development while maintaining stability, traceability, and regulatory compliance.
 </li>
 <li>
 
 Containerization Strategy:
 
 Spearhead the containerization of applications using Docker, crafting and managing Helm charts for Kubernetes deployments, and ensuring a standardized, secure, and scalable container ecosystem.
 </li>
 <li>
 
 Monitoring and Troubleshooting:
 
 Utilize tools like Elastic and New Relic to monitor application performance at the APM level, swiftly identifying and resolving issues to maintain application reliability and performance.
 </li>
 <li>
 
 Infrastructure Management &amp; Provisioning:
 
 Oversee the integration and operation of both cloud-based (AWS) and on-prem (Nutanix) infrastructures, ensuring consistency, security, and high availability across all environments. Use Terraform and Ansible to automate infrastructure provisioning and configuration management.
 </li>
 <li>
 
 API Gateway Management:
 
 Provide expertise in the deployment and management of API gateways, such as Kong, to ensure secure, scalable, and efficient API traffic management.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Collaborate with development, QA, and security teams to ensure that DevOps practices are integrated into the software development lifecycle, fostering a culture of continuous improvement and shared ownership.
 </li>
 </ul>
 
 
 
 
 
 Person Specification
 
 
 
 
 
 <ul>
 <li>
 8-10+ years of experience as a DevOps and cloud
 </li>
 <li>
 Bachelor&rsquo;s degree in computer engineering\Science, or equivalent
 </li>
 <li>
 Hands-on experience with AWS Cloud Services, including but not limited to Amazon EKS, EC2, Application Load Balancers (ALB/NLB), Auto Scaling, VPC, IAM, RDS, S3, CloudWatch, and Route 53, with proven ability to design, deploy, secure, and operate highly available and scalable cloud-native platforms.
 </li>
 <li>
 Hands-on experience in continuous delivery and continuous integration of CI/CD pipelines, Azure DevOps, Repos, branching, code review and code analysis tools
 </li>
 <li>
 Hands-on expertise in diverse DevSecOps concepts / tools, especially on Azure DevOps, Pipelines, GitHub, GitHub actions
 </li>
 <li>
 Hands on experience on Kubernetes and containerization technologies like Docker and Azure Container Registry
 </li>
 <li>
 Solid knowledge on Bash/PowerShell scripting
 </li>
 <li>
 Solid foundation of networking (DNS, TCP/IP, HTTP, TLS, Certificates, Service Mesh), Linux administration and Web Servers (NGINX, Apache, IIS).
 </li>
 <li>
 Payment \ Fintech experience is a plus
 </li>
 </ul>
 
 
 
 
 
 
 
 Our values guide how we think and act - They describe what we care about the most
 
 
 
 
 
 Customer first - It&rsquo;s embedded in our design thinking and customer service approach
 
 
 
 
 
 Open - Openness allows us to constantly improve and evolve
 
 
 
 
 
 Real - No jargon and no excuses!
 
 
 
 
 
 Bold - Constantly challenging ourselves and our way of thinking
 
 
 
 
 
 Resilient &ndash; If we fail, we bounce back stronger than before
 
 
 
 
 
 Collaborative - We know that we can achieve a lot more as a team
 
 
 
 
 
 We are changing lives by constantly striving for a better solution
 
 
 
 
 
 Click apply below and become part of the Geidea story
 
</div>

Senior DevOps Engineer

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Financial Operations Specialist:
 
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 <ul>
 <li>
 Conduct investigations, review, and analyze chargeback cases to determine their validity and merit.
 </li>
 <li>
 Ensure to respond to all dispute cases within specified timeframes.
 </li>
 <li>
 Excellent knowledge of the chargeback process and scheme rules &amp; guidelines.
 </li>
 <li>
 Maintain accurate records of chargeback cases and ensure that no missed cases to avoid financial losses.
 </li>
 <li>
 Ensure compliance with payment processing guidelines and legal requirements.
 </li>
 <li>
 Maintain accurate chargeback reconciliation file to determine the pending recovery cases and the flow of chargeback fund.
 </li>
 <li>
 Ensure to recover the chargeback losses from merchant within time.
 </li>
 <li>
 Communicate with customers, banks (local &amp; international) schemes, and other parties involved to resolve chargeback.
 </li>
 <li>
 Manage customer queries relating to chargebacks.
 </li>
 <li>
 Conduct daily, weekly, and monthly analysis on claims, complaints, and chargebacks activities.
 </li>
 <li>
 Communicate all relevant stakeholders for all related issues.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum
 
 3+ years of experience
 
 in chargebacks, financial operations, or a similar analytical role.
 </li>
 <li>
 Prior experience in
 
 SaaS or FinTech
 
 industries is considered a strong advantage.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Finance, Accounting, Business Administration
 
 , or a related field (a diploma or equivalent qualification in a numerate/analytical discipline may also be considered).
 </li>
 <li>
 Solid understanding of the
 
 Financial Services/FinTech sector
 
 .
 </li>
 <li>
 Strong
 
 analytical and problem-solving skills
 
 with high attention to detail.
 </li>
 <li>
 Proficiency in
 
 Microsoft Excel
 
 and reporting tools; experience with
 
 dashboards
 
 is a plus.
 </li>
 <li>
 Familiarity with
 
 financial systems, reconciliation tools, or payment gateways
 
 is an advantage.
 </li>
 <li>
 Experience using
 
 support ticketing systems
 
 is a plus.
 </li>
 <li>
 Excellent
 
 computer skills
 
 .
 </li>
 <li>
 
 Fluent in English
 
 with
 
 native-level Arabic
 
 proficiency.
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Financial Operations Specialist
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Financial Operations Specialist

<div>
 
 Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 
 Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 
 www.geidea.net
 
 
 
 
 
 
 To maintain a competitive advantage as we grow, we are currently looking for a new "Sr. Lead Cybersecurity Architect"
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 
 
 Lead the design, governance, and continuous improvement of the organization's cybersecurity architecture across IT infrastructure environments (on-premises, private cloud, and public cloud). This role is accountable for establishing and enforcing security architecture standards, ensuring alignment with regulatory requirements, and providing architectural oversight for all technology changes impacting the security posture of payment processing systems and enterprise infrastructure.
 
 
 The Senior Lead serves as the primary security architecture authority, working cross-functionally with Technology, Product, and Risk teams to embed security-by-design principles into all initiatives while enabling business agility and innovation
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Security Architecture Standards, Develop and maintain security architectures, design requirements, and hardening baselines for infrastructure, Network, and applications components.
 </li>
 <li>
 Lead Security Reviews for Changes, Review and approve/reject infrastructure, network, and application changes from a security perspective. Represent cybersecurity in CAB and architecture review sessions.
 </li>
 <li>
 Threat Modelling, Lead threat modelling sessions for new projects, system changes, API, Microservices, and third-party integrations. Identify threats, attack vectors, and security requirements during the design phase.
 </li>
 <li>
 Secure Third-Party Integrations, Assess and define security requirements for vendor integrations, APIs, and external connections. Ensure third party integrations doesn't introduce unacceptable risk.
 </li>
 <li>
 Security Infrastructure &amp; Data Protection, Design network segmentation, IAM/PAM architecture, encryption strategy, and key management (HSM/KMS).
 </li>
 <li>
 Define security requirements for disaster recovery and ensure security controls are maintained during failover.
 </li>
 <li>
 Security Technology Evaluation, Assess and recommend security tools and technologies. Lead proof-of-concept evaluations, define technical requirements, and support vendor selection for security solutions
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 3-7 Years of experience
 </li>
 <li>
 Bachelor&rsquo;s degree in computer engineering, computer science, Information Technology.
 </li>
 <li>
 Sound experience in PCI-DSS, NCA, SAMA CSF.
 </li>
 <li>
 Hands-on experience designing security for hybrid environments (on-prem set up , private cloud , public cloud - AWS)
 </li>
 <li>
 Background in financial services, payments, or fintech PCI-DSS scoped environment
 </li>
 <li>
 Network Security: Firewalls (Palo Alto, Fortinet), IDS/IPS, network segmentation, micro-segmentation, Zero Trust architecture
 </li>
 <li>
 AWS Security: VPC architecture, IAM, KMS, Security Hub, GuardDuty, CloudTrail.
 </li>
 <li>
 Private Cloud: VMware vSphere security, NSX micro-segmentation, hypervisor hardening
 </li>
 <li>
 Identity &amp; Access: Active Directory security, Azure AD, SAML/OIDC federation, IAM &amp; PAM solutions
 </li>
 <li>
 Data Protection: Encryption architecture, key management (HSM, KMS), data classification, tokenization
 </li>
 <li>
 Security Tools: SIEM, vulnerability management, endpoint protection platforms
 </li>
 <li>
 Application Security: API security (OAuth, JWT, mTLS), secure architecture patterns, threat modeling
 </li>
 </ul>
 
 
 
 
 
 Certifications
 
 
 
 
 &bull;
 
 CISSP, CCSP, AWS Certification, SABSA, TOGAF, CISM, CCSK.
 
 
 
 
 
 
 Our values guide how we think and act - They describe what we care about the most
 
 
 
 
 C
 
 ustomer first - It&rsquo;s embedded in our design thinking and customer service approach
 
 
 
 O
 
 pen - Openness allows us to constantly improve and evolve
 
 
 
 R
 
 eal - No jargon and no excuses!
 
 
 
 B
 
 old - Constantly challenging ourselves and our way of thinking.
 
 
 
 R
 
 esilient &ndash; If we fail, we bounce back stronger than before.
 
 
 
 C
 
 ollaborative - We know that we can achieve a lot more as a team.
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Sr. Lead Cybersecurity Architect

<div>
 
 Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 
 Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 
 www.geidea.net
 
 
 
 
 
 
 To maintain a competitive advantage as we grow, we are currently looking for a new "Infrastructure Manager"
 
 
 
 
 
 
 Job purpose:
 
 
 
 The Infrastructure Manager is responsible for designing, implementing, and maintaining the organization's IT infrastructure across on-premises and cloud environments. The role ensures high availability, performance, security, and scalability of systems including cloud platforms, virtualization, operating systems, and directory services. The position requires strong expertise in hybrid cloud infrastructure, system administration, and automation.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 Infrastructure Management
 
 
 
 Design, deploy, and manage hybrid infrastructure environments integrating on‑premises systems with cloud platforms such as AWS and AWS Outposts.
 
 
 Maintain high availability, performance, and scalability of infrastructure platforms.
 
 
 Manage datacenter infrastructure including compute, storage, networking, and virtualization platforms.
 
 
 
 
 
 
 Cloud &amp; Hybrid Environment
 
 
 
 Administer and optimize AWS services and AWS Outposts environments.
 
 
 Implement infrastructure best practices including automation, monitoring, and cost optimization.
 
 
 Ensure seamless integration between cloud and on‑prem infrastructure.
 
 
 
 
 
 
 Virtualization &amp; Platform Management
 
 
 
 Manage and maintain Nutanix hyperconverged infrastructure environments.
 
 
 Monitor system performance and ensure optimal utilization of resources.
 
 
 
 
 
 
 Systems Administration
 
 
 
 Manage Windows and Linux server environments including Ubuntu and RHEL.
 
 
 Administer Active Directory including user management, group policies, authentication, and directory services.
 
 
 
 
 
 
 High Availability &amp; Clustering
 
 
 
 Design, configure, and maintain MSCS (Microsoft Cluster Service) clustering environments.
 
 
 Ensure business continuity through proper redundancy, failover, and disaster recovery planning.
 
 
 
 
 
 
 Automation &amp; Scripting
 
 
 
 Develop and maintain automation scripts using Shell scripting for system administration tasks.
 
 
 Automate routine infrastructure operations to improve efficiency and reduce manual intervention.
 
 
 
 
 
 
 Security &amp; Compliance
 
 
 
 Implement infrastructure security policies and ensure compliance with organizational and regulatory standards.
 
 
 Perform patch management, vulnerability management, and system hardening.
 
 
 
 
 
 
 Monitoring &amp; Troubleshooting
 
 
 
 Monitor infrastructure health, performance, and availability.
 
 
 Troubleshoot complex infrastructure issues and implement root cause analysis.
 
 
 
 
 
 
 Team Leadership &amp; Collaboration
 
 
 
 Lead and mentor system administrators and infrastructure engineers.
 
 
 Work closely with network, security, and application teams to ensure reliable service delivery.
 
 
 Manage infrastructure projects and coordinate with vendors and stakeholders.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.
 </li>
 <li>
 7&ndash;10+ years of experience in infrastructure engineering or system administration.
 </li>
 <li>
 Proven experience managing hybrid cloud and on‑premises infrastructure environments.
 </li>
 </ul>
 
 
 
 
 
 Required Technical Skills
 
 
 <ul>
 <li>
 Strong expertise in AWS Cloud and AWS Outposts
 </li>
 <li>
 Experience with Nutanix HCI platforms
 </li>
 <li>
 Administration of Active Directory
 </li>
 <li>
 Experience with MSCS Clustering
 </li>
 <li>
 Strong Linux administration (Ubuntu / RHEL)
 </li>
 <li>
 Shell scripting for automation
 </li>
 <li>
 Infrastructure monitoring and troubleshooting
 </li>
 <li>
 Hybrid cloud architecture
 </li>
 </ul>
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 AWS certifications (Solutions Architect or SysOps Administrator)
 </li>
 <li>
 Experience with infrastructure automation tools
 </li>
 <li>
 Knowledge of disaster recovery and business continuity strategies
 </li>
 <li>
 Experience managing enterprise-scale infrastructure environments
 </li>
 </ul>
 
 
 
 
 
 Our values guide how we think and act - They describe what we care about the most
 
 
 
 
 C
 
 ustomer first - It&rsquo;s embedded in our design thinking and customer service approach
 
 
 
 O
 
 pen - Openness allows us to constantly improve and evolve
 
 
 
 R
 
 eal - No jargon and no excuses!
 
 
 
 B
 
 old - Constantly challenging ourselves and our way of thinking.
 
 
 
 R
 
 esilient &ndash; If we fail, we bounce back stronger than before.
 
 
 
 C
 
 ollaborative - We know that we can achieve a lot more as a team.
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Infrastructure Manager

<div>
 
 Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 
 Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 www.geidea.net
 
 
 
 
 
 To maintain a competitive advantage as we grow, we are currently looking for a new "Network Engineer Intern"
 
 
 
 
 
 
 Job Purpose
 
 
 
 Support the Network Engineering team in maintaining, monitoring, and documenting Geidea&rsquo;s network and security infrastructure across different regions, while gaining hands‑on experience in enterprise‑level networking and security within a fintech environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in monitoring and maintaining network infrastructure across Geidea regions (KSA, UAE, India, Egypt).
 </li>
 <li>
 Support basic configuration, monitoring, and troubleshooting of network devices such as:
 </li>
 <li>
 Routers and switches (Cisco)
 </li>
 <li>
 Firewalls (FortiGate, Palo Alto)
 </li>
 <li>
 Load balancers (F5)
 </li>
 <li>
 Help the team in implementing and reviewing
 
 PCI‑DSS network and security controls
 
 within the defined PCI scope.
 </li>
 <li>
 Provide
 
 Level 1 / Level 2 support
 
 for network‑related incidents under supervision.
 </li>
 <li>
 Assist in identifying potential network or security risks and escalating them to senior engineers.
 </li>
 <li>
 Support documentation activities, including:
 </li>
 <li>
 Network diagrams (HLD / LLD)
 </li>
 <li>
 LAN, WAN, and NSP documentation
 </li>
 <li>
 Operational procedures and runbooks
 </li>
 <li>
 Update tickets and incident records using the company&rsquo;s ticket management system and ensure proper follow‑up.
 </li>
 <li>
 Learn and apply network security best practices and internal standards used by the Network team.
 </li>
 <li>
 Participate in network improvement initiatives and new technology evaluations as assigned.
 </li>
 </ul>
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Currently pursuing or recently graduated with a
 
 bachelor&rsquo;s degree in computer science, Information Technology, or a related field
 
 .
 </li>
 <li>
 Basic understanding of networking concepts (TCP/IP, LAN/WAN, routing, switching).
 </li>
 <li>
 Familiarity with network security fundamentals (firewalls, VPNs, access control).
 </li>
 <li>
 Exposure or academic knowledge of
 
 Cisco networking
 
 is a plus.
 </li>
 <li>
 Interest in learning
 
 firewalls, F5, and enterprise network technologies
 
 .
 </li>
 <li>
 Awareness of
 
 PCI‑DSS
 
 or information security concepts is a plus.
 </li>
 <li>
 Strong willingness to learn, adapt, and work in a fast‑paced fintech environment.
 </li>
 <li>
 Good communication skills and ability to work collaboratively within a team.
 </li>
 </ul>
 
 
 What You Will Gain
 
 
 <ul>
 <li>
 Hands‑on experience in
 
 enterprise‑scale network and security infrastructure
 
 .
 </li>
 <li>
 Exposure to
 
 fintech environments and PCI‑DSS compliance
 
 .
 </li>
 <li>
 Mentorship from experienced Senior Network Engineers.
 </li>
 <li>
 Opportunity to grow into a
 
 Junior / Network Engineer role
 
 based on performance.
 </li>
 </ul>
 
 
 
 
 
 Our values guide how we think and act &mdash; they describe what we care about the most:
 
 
 <ul>
 <li>
 
 Customer First
 
 &ndash; Embedded in our design thinking and service approach
 </li>
 <li>
 
 Open
 
 &ndash; Always learning, improving, and evolving
 </li>
 <li>
 
 Real
 
 &ndash; No jargon, no excuses
 </li>
 <li>
 
 Bold
 
 &ndash; We challenge ourselves and our thinking
 </li>
 <li>
 
 Resilient
 
 &ndash; We bounce back stronger
 </li>
 <li>
 
 Collaborative
 
 &ndash; We achieve more together
 </li>
 </ul>
 
 
</div>

Contact Center Advisor

Join geidea and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

geidea

About Company

Senior DevOps Engineer

Financial Operations Specialist

Sr. Lead Cybersecurity Architect

Infrastructure Manager

Network Engineer Intern

Senior Network Security Engineer

Contact Center Advisor