IT Vendor Management Team Leader

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

To maintain competitive advantage as we grow, we are currently looking for IT Vendor Management Team Leader

Job purpose:

The Vendor Management Team Leader is responsible for leading and optimizing vendor relationships to ensure cost efficiency, service quality, risk mitigation, and alignment with business objectives.

This role exists to provide strategic oversight, governance, and performance management of third-party vendors. Without this role, the organization would face increased operational risk, higher costs, inconsistent service levels, limited scalability, and reduced accountability across vendor engagements.

Key accountabilities and decision ownership:

• Develop and implement the overall IT Vendor Management strategy aligned with the organization’s digital transformation and business objectives.
• Lead vendor selection, RFP, and contract negotiation processes, ensuring commercial competitiveness, risk mitigation, and value maximization.
• Establish vendor governance framework, including performance review cadence, executive business reviews (EBRs), and escalation management structure.
• Drive cost optimization initiatives through contract consolidation, renegotiation, benchmarking, and identification of cost-saving opportunities across IT services.
• Ensure vendor risk management and compliance, including security, regulatory, data privacy, and business continuity requirements.
• Oversee contract lifecycle management, including renewals, amendments, terminations, and performance-based penalties or incentives.
• Collaborate with IT, Procurement, Legal, Finance, and Risk departments to ensure alignment in vendor strategy, contract terms, and compliance standards.

Must have technical / professional qualifications:

• 7–10 years of relevant experience in vendor management, procurement, supply chain, or operationsBachelor’s degree in related field
• Vendor governance and performance management, Contract management and commercial negotiations, Risk, compliance, and supplier continuity planning
• Understanding of market dynamics, supplier ecosystems, and cost drivers
• Strong business and financial acumen

Our values guide how we think and act - They describe what we care about the most:

Customer first - It’s embedded in our design thinking and customer service approach

Open - Openness allows us to constantly improve and evolve

Real - No jargon and no excuses!

Bold - Constantly challenging ourselves and our way of thinking

Resilient – If we fail, we bounce back stronger than before

Collaborative - We know that we can achieve a lot more as a team

We are changing lives by constantly striving for a better solution