Qureos Mentor

Generac Power Systems

<div>We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac&rsquo;s history, we&rsquo;ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Technical Service Representative I is responsible for providing technical assistance and authorizing warranty repairs (including sending parts) to our authorized dealer network. Under general supervision with some guidance from Supervisor and higher level TSRs. Assist customers with questions, requests, and issues. Effectively research, document, track and monitor customers' requests and issues to ensure timely resolution. Set groundwork for escalated cases.
*This is not a remote role, the ideal candidate will need to be located in Wisconsin, due to this position being on-site and reporting into our Waukesha Headquarters*
Major Responsibilities<ul><li>
Answer inbound calls and respond to emails from Dealer Technicians and answer standard questions over the phone</li><li>
Provide accurate, timely, and descriptive notes during calls</li><li>
Assist Dealer Technicians with remote diagnostic tools</li><li>
Follow established diagnostic techniques to troubleshoot installed systems</li><li>
Gather and prepare documentation regarding product failure and improvement</li><li>
Instruct new dealer technicians how to navigate Generac's warranty systems and submit claims electronically</li></ul>
Minimum Job Requirements<ul><li>
Associates degree or equivalent experience in relevant technical field</li></ul>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s Degree</li><li>
Bilingual Spanish</li></ul> 
 
Knowledge / Skills / Abilities<ul><li>
Basic understanding of mechanical and electrical (AC/DC) fundamental theory</li><li>
Excellent Customer Service skills</li><li>
Ability to communicate verbally and in writing in a professional manner</li><li>
Active listening skills</li><li>
Ability to remain calm in high-stress situations</li><li>
Working knowledge of Microsoft office suite</li><li>
Ability to effectively communicate technical concepts, while taking into consideration the varying degrees of customers' technical experience</li><li>
Trouble-shooting skills</li></ul>
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
&ldquo;We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.&rdquo;</div>

Technical Service Representative - Electromechanical

<div>We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac&rsquo;s history, we&rsquo;ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
What to expect
Generac Clean Energy Solutions is looking for a highly motivated Manufacturing Equipment Engineer to develop and ramp automated assembly lines and processes with our Manufacturing Engineering team and supplier partners.
You will be working cross functionally with product design engineering, supply chain, test engineering, product management , and contract manufacturer stakeholders. You will be a part of launching, sustaining, and improving some of the most advanced manufacturing equipment in the world. The best candidate for the position has a high aptitude to learn new skillsets in the position. The expectation is that Engineers will start with strengths in a given field (Robotics, PLC Programming, vision, HMI development, etc.) and then develop breadth in many other areas from those who work with them. This role requires capability across the board to sustain all parts of the automated equipment in partnership with a CM operations team.
What You&rsquo;ll Do<ul><li>
Sustain production operations through responding to and resolving breakdowns quickly and efficiently to minimize downtime during office hours, and training on-site maintenance teams to resolve issues across other shifts.</li><li>
Be an active leader on a cross functional Manufacturing Engineering team while taking on improvement projects to assist in improving the factory throughput and quality. Diagnose equipment failures, find root causes, and improve overall equipment effectiveness. Lead equipment upgrades with a focus on serviceability, reliability, and process capability</li><li>
Develop and improve equipment validation procedures including calibration and qualification</li><li>
Become expert level trainer on all machines in the production system and be responsible for the level of knowledge of CM technicians. Provide hands-on support to maintenance team to troubleshoot and resolve extended downtime situations</li><li>
Take initiative to create, implement and improve preventative and predictive Maintenance documents and schedules.</li><li>
Participate in spare part analysis and inventory development, cost reduction, improvement working with CM Spares Department to RMA faulty components and communicate needs to the vendor</li><li>
Program ladder logic and structured text on multiple PLC controller platforms (Allen-Bradley preferred). Program and teach industrial 6-axis robots (Fanuc) Sequence complex, multi-station machinery for material pick-and-place, dispense, fastening, welding and conveyance applications</li></ul>
What You&rsquo;ll Bring - Required<ul><li>
BA Degree in Mechanical OR Electrical OR Mechatronic</li><li>
3+ years Experience with PLC programming, troubleshooting and configuration. Good overall computer skills with demonstrated ability in Rockwell/Allen Bradley preferred</li><li>
3+ years Experience commissioning and improving Equipment. Have a demonstrated track record of Overall Equipment Effectiveness (OEE) improvement, Preventative and Predictive Maintenance activities, preferred</li><li>
3+ years Robotics maintenance, troubleshooting, optimization &amp; teaching, preferred</li><li>
Mechanical aptitude. Can debug a process/cell, even if this requires grabbing some allen keys. Ability to update 3D CAD for rapid fixture/jig projects is a plus.</li><li>
3+ years in a highly automated, high volume manufacturing facility, good understanding of Computerized Maintenance Management System (CMMS), Safety, Ergonomics, Change Point Management, Spare Parts Management, is a plus</li><li>
Strong problem-solving skills and an aptitude for learning systems quickly. Able to utilize structured problem-solving techniques such as DMAIC, Ishikawa, Five Why (5W) or Eight Disciplines (8D). Able to resolve high level performance issues into addressable actions, preferred</li><li>
Able to read and interpret basic mechanical drawings and electrical schematics, experience developing and improving HMI&rsquo;s, Fanuc Robotics / Ignition Experience, preferred</li><li>
Strong ability to work and communicate effectively with team and peers within a manufacturing and engineering organization as well as cross-functional teams. This includes excellent communication skills: written and verbal</li><li>
Creative capacity for developing new ways to do things better, cheaper, faster in alignment with the approach to revolutionary product development, is a plus</li><li>
Passion for making fantastic new products and using testing to enable an engineering organization to achieve outstanding quality, reliability, and excellence. Willing to perform shifted work schedules (nights and weekends) as required on new launches</li></ul>
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
&ldquo;We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.&rdquo;</div>

Senior Manufacturing Equipment Engineer

<div>We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac&rsquo;s history, we&rsquo;ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.<div><h2 class="jobSectionHeader">
Overview</h2>
The Senior Controls Engineer serves as the technical lead for advanced microgrid control system projects within the Generac Microgrid Controls Team. This role owns projects end‑to‑end&mdash;from sales handover through system development, commissioning, and ongoing operational support&mdash;while balancing hands‑on technical execution with process improvement and cross‑functional collaboration.
This position plays a critical role in supporting a growing portfolio of microgrid projects, including live customer systems, and requires strong accountability, technical depth, and comfort operating in customer‑facing, high‑pressure environments. In addition to project delivery, the Senior Controls Engineer contributes to team performance by mentoring peers, supporting knowledge sharing, and helping evolve project execution standards and processes. The role is based onsite in Fort Collins and includes travel for on‑site commissioning activities.<div><div>
Responsibilities<ul><li>
Serve as the technical lead for advanced microgrid control system projects from sales handover through commissioning and ongoing support</li><li>
Plan, develop, implement, test, and troubleshoot microgrid control systems to ensure successful project delivery</li><li>
Lead on‑site and remote startup and commissioning activities, including development and execution of commissioning test plans</li><li>
Provide high‑level technical support for in‑progress projects and operating microgrid systems, including triage and resolution of customer issues</li><li>
Partner cross‑functionally with Controls Engineering, Service, Commissioning, and Sales teams to deliver strong customer outcomes</li><li>
Balance hands‑on project execution with continuous improvement of project processes, standards, and quality</li><li>
Mentor and support team members through technical guidance, knowledge sharing, and collaboration</li><li>
Communicate project status, challenges, and progress clearly to internal stakeholders and customers</li></ul></div></div></div><div>
Minimum Qualifications
<ul><li>Bachelor of Science degree in Engineering</li><li>
5 + years&rsquo; experience with programming Industrial controls, PLC&rsquo;s, HMI&rsquo;s and Industrial communication protocols</li><li>
Formalized training and/or education in Industrial Automation, Engineering, Computer Science or MIS</li></ul><div>
Preferred Qualifications<ul><li>
5 + years&rsquo; experience with three-phase AC power system controls and automation</li><li>
5 + years&rsquo; experience with controls and automation of generators, energy storage systems, solar PV systems, protective relays, and switchgear</li><li>
Thorough understanding of industrial communication protocols, primarily Modbus RTU/TCP and DNP3</li><li>
Advanced technical understanding of power control philosophy in voltage-forming and voltage-following applications</li><li>
Experience managing technical projects through the full lifecycle, including initiation, planning, execution, monitoring, commissioning, close-out, and support</li></ul><div>
Great Reasons to work for Generac:</div><div><ul><li>
Competitive Benefits: Health, Dental, Vision, 401k and many more</li></ul></div><div><ul><li>
State-of-the-art facility with an onsite gym, walking trails, caf&eacute;, free parking and many employee activities</li></ul></div><div><ul><li>
Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers</li></ul></div><div><ul><li>
Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators</li></ul></div><div><ul><li>
Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.</li></ul></div><div><ul><li>
We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.</li></ul></div><div>
Generac is committed to fair and equitable compensation practices. The salary range for this role based in Fort Collins, Colorado is $115,000 USD - $155,000 USD. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate&rsquo;s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short-term and long-term incentives.</div><div> 
This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.&rdquo;</div></div></div>
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
&ldquo;We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.&rdquo;</div>

Senior Controls Engineer

<div>We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac&rsquo;s history, we&rsquo;ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
We are seeking an experienced and dynamic National Field Service Manager-Heaters to join our team. The ideal candidate will be responsible for managing and maintaining strong relationships with key accounts, overseeing the service, maintenance, and technical support of equipment including heaters, NG generators, and light towers. This role requires excellent technical expertise, outstanding organizational skills, and the ability to travel up to 60% of the time to ensure client satisfaction and optimal equipment performance.
Key Responsibilities:<ul><li>
Account Management: Serve as the primary point of contact for designated accounts, building and sustaining strong relationships to ensure client satisfaction and long-term partnerships.</li><li>
Technical Support &amp; Troubleshooting: Provide expert-level technical support for heaters, NG generators, and light towers, troubleshooting issues and ensuring that all equipment functions optimally and meets safety and performance standards.</li><li>
Field Service Coordination: Plan, organize, and oversee field service activities, coordinating with regional and local service teams to ensure efficient and timely response to customer needs.</li><li>
Maintenance &amp; Repairs: Conduct or oversee routine maintenance and repairs on equipment to prevent downtime, ensure efficiency, and extend the lifespan of assets.</li><li>
Training &amp; Development: Train and support service technicians and clients on the operation, maintenance, and troubleshooting of the equipment to enhance their skill set and ensure equipment reliability.</li><li>
Travel: Willingness to travel up to 80% of the time, managing on-site customer visits, troubleshooting issues, and overseeing field service activities.</li><li>
Reporting &amp; Documentation: Maintain detailed records of service activities, customer feedback, and equipment performance to drive continuous improvement and ensure compliance with company policies and industry standards.</li></ul>
Required Qualifications:<ul><li>
Technical Expertise: Proven experience working with heaters, NG generators, and light towers.</li><li>
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple accounts and service activities simultaneously.</li><li>
Travel Readiness: Comfortable and willing to travel frequently (up to 80%) to meet with clients and manage field service operations across multiple regions.</li><li>
Relationship-Building Skills: Proven track record of successful account management and relationship-building with national clients.</li><li>
Problem-Solving Ability: Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues independently and efficiently.</li></ul>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree in Engineering, Technical Services, or a related field, or equivalent professional experience.</li><li>
Experience in Ground Heaters or related industries.</li></ul>
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
&ldquo;We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.&rdquo;</div>

National Field Service Manager- Heaters

Join Generac Power Systems and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Generac Power Systems

About Company

Technical Service Representative - Electromechanical

Senior Manufacturing Equipment Engineer

Senior Controls Engineer

National Field Service Manager- Heaters