Abrar Admin

Global Health EMS Inc

<div><div><div><b>Benefits/Perks</b><br>
</div><ul><li>Paid Training</li>
<li> Career Growth Opportunities</li>
</ul><div><b>Job Summary</b><br>
We are seeking a professional and detail-oriented <b>Medical Transport Dispatcher</b> to join our team. In this role, you will coordinate non-emergency medical transportation services, ensuring patients are picked up and dropped off safely and on time for their appointments.<br>
</div><div>The ideal candidate is highly organized, able to multitask in a fast-paced environment, and committed to providing excellent service to both patients and drivers.<br>
</div><div><b>Responsibilities</b><br>
</div> <ul><li>Receive and manage inbound calls for non-emergency medical transportation requests</li>
<li> Schedule, coordinate, and dispatch drivers to patient pick-up and drop-off locations</li>
<li> Communicate clearly with drivers regarding trip details, changes, and special patient needs</li>
<li> Monitor driver status and ensure timely arrivals and completions of trips</li>
<li> Prioritize trips based on appointment times and urgency</li>
<li> Maintain accurate records of trips, schedules, and customer information</li>
<li> Provide excellent customer service to patients, healthcare facilities, and team members</li>
<li> Resolve scheduling issues and delays in real time</li>
</ul><div><b>Qualifications</b><br>
</div> <ul><li>High school diploma or GED required</li>
<li> Previous experience as a dispatcher, preferably in medical transportation or logistics</li>
<li> Strong computer, typing, and data entry skills</li>
<li> Ability to multitask and manage high call volumes</li>
<li> Excellent communication and problem-solving skills</li>
<li> Strong organizational skills and attention to detail</li>
<li> Ability to remain calm and efficient under pressure</li>
<li> Familiarity with GPS systems and dispatching software is a plus</li></ul></div></div>

Dispatcher

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Global Health EMS Inc

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Dispatcher