Qureos Mentor

Golden Care Therapy

<div>Case Manager &ndash; New York Team
Golden Care Therapy
Golden Care Therapy is seeking a driven, compassionate, and highly organized Case Manager to join our growing New York team. This role is ideal for someone who is passionate about supporting families and staff, thrives in a fast-paced environment, and excels at communication, problem solving, and relationship-building.
As a Case Manager, you will serve as a critical connection between our families, clinical teams, and administrative staff&mdash;ensuring high-quality service delivery, clear communication, and smooth day-to-day operations.
Key Responsibilities<ul><li>
Serve as the primary liaison between the office, families, and clinical staff</li><li>
Coordinate, monitor, and track client reassessments and authorizations</li><li>
Review and monitor weekly billing trends to ensure accuracy and follow-up</li><li>
Conduct monthly care calls with families to provide support, address concerns, and maintain strong relationships</li><li>
Assist with schedule changes, staffing needs, and case-related concerns</li><li>
Proactively identify issues and collaborate with internal teams to develop effective solutions</li><li>
Track, organize, and maintain all required client documentation in compliance with company and regulatory standards</li></ul>
Skills &amp; Qualifications
To succeed in this role, you should bring both heart and hustle. The ideal candidate will have:<ul><li>
Strong administrative experience with proficiency in Excel and Outlook</li><li>
Excellent phone etiquette, call management skills, and confidence speaking with families and staff</li><li>
Outstanding problem-solving abilities with a proactive, solution-oriented mindset</li><li>
Exceptional time management and organizational skills</li><li>
Knowledge of Applied Behavior Analysis (ABA) and an understanding of behavioral health concepts and interventions</li><li>
Strong communication and interpersonal skills, particularly when working with individuals with Autism Spectrum Disorder (ASD) and their families</li><li>
Ability to remain calm, professional, and empathetic in high-pressure or sensitive situations</li><li>
Bilingual in Spanish is a plus</li></ul>
Why Join Golden Care Therapy?
At Golden Care Therapy, we are deeply committed to making a meaningful difference in the lives of individuals with ASD and their families. We value team members who are motivated, compassionate, and dedicated to excellence in care and service.
Benefits<ul><li>
Health insurance</li><li>
Dental insurance</li><li>
Paid time off</li></ul></div>

Case Manager

Join Golden Care Therapy and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Golden Care Therapy

About Company

Case Manager