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Grand Marsh LLC

Job Overview We are seeking an energetic and welcoming Host to be the first point of contact for our guests, creating a lively and positive atmosphere from the moment they arrive. As a Host, you will play a vital role in ensuring exceptional guest experiences by managing reservations, guiding guests to their tables, and maintaining a vibrant, organized front-of-house environment. Your enthusiasm and excellent communication skills will help set the tone for an unforgettable visit, fostering guest satisfaction and loyalty.Duties<ul><li>Greet guests warmly with genuine enthusiasm, making them feel valued and comfortable upon arrival</li><li>Manage reservations and waitlists efficiently using Toast POS , providing accurate wait times and seating arrangements</li><li>Coordinate with the serving staff to ensure smooth flow of guests from arrival to seating, maintaining a lively and organized front desk</li><li>Answer guest inquiries via phone with professional phone etiquette, providing information about menu items, specials, or wait times</li><li>Assist with guest relations by addressing concerns promptly and courteously to enhance overall satisfaction</li><li>Maintain cleanliness and organization of the host stand area, ensuring a welcoming environment at all times</li><li>Support team members during busy periods by communicating effectively and staying energetic</li></ul>Experience<ul><li>Previous experience as a Host or hostess in food service or restaurant settings is highly preferred</li><li>Strong customer service skills with a friendly, approachable demeanor</li><li>Experience with POS systems such as Aloha POS or Micros POS is advantageous</li><li>Background in hospitality or hotel guest services is a plus</li><li>Excellent communication skills, including phone etiquette and guest relations expertise</li><li>Ability to handle multiple tasks efficiently while maintaining a positive attitude during high-pressure situations</li><li>Prior experience in serving or food service roles is beneficial but not required</li></ul>Join us to bring your vibrant energy and passion for hospitality into an engaging role that makes every guest feel special!Pay: $20.00 - $23.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Host

Join Grand Marsh LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grand Marsh LLC

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Host