Qureos Mentor

Grande Cayman Resort

<div>Overview:
<div>
The Lead Quality Assurance Supervisor (Housekeeping) is responsible for supporting the Director of Housekeeping in the managing, training and coaching of all housekeeping associates to ensure the hotel&rsquo;s quality standards are met. Additionally, based on business need, the Lead Quality Assurance Supervisor will be expected to perform regular housekeeping duties as directed by resort management.
</div>Responsibilities:
<div><b>
Lead Quality Assurance Supervisor responsibilities include, but are not limited to:</b></div><ul><li><div>
Assists with the supervision, training, and coaching of housekeeping staff, ensuring they understand their duties and perform them efficiently</div></li><li><div>
Thoroughly inspects the hotel&rsquo;s guest rooms, common areas, and storerooms to ensure cleanliness standards are met</div></li><li>
Colloborates with the Director of Housekeeping to ensure inventory is effectively managed (cleaning supplies, linens, etc...)</li><li><div>
Updates appropriate team members of the status of each guest room</div></li><li><div>
Documents the results of the room inspections, resolve deficiencies, and write work orders for maintenance issues</div></li><li><div>
Inspects for any damages and immediately reports to the manager</div></li><li><div>
Efficiently manages, stocks, and controls linen, supplies, and equipment and closets</div></li><li><div>
Performs cleaning duties based on business volume and the resort&rsquo;s needs</div></li><li><div>
Completes daily room assignments/section assignments for housekeeping team members</div></li><li><div>
Respond promptly to guest concerns related to housekeeping, ensuring issues are resolved efficiently and professionally.</div></li><li><div>
Maintain adherence to all health and safety standards, including the proper use and handling of cleaning chemicals and equipment.</div></li><li><div>
Coordinates with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction</div></li><li><div>
Greets guests and provides prompt and courteous service</div></li><li>
Clean the resort guest rooms/condos as required, including, but not limited to: dusting, vacuuming, changing linens, trash removal, cleaning bathrooms, kitchen area, and common areas</li><li><div>
Other duties as assigned</div></li></ul>
Qualifications:
<div><b>
What are we looking for?</b></div><ul><li>
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays</li><li>
Must be able to walk and stand for long periods of time</li><li><div>
High school diploma or equivalent required</div></li><li><div>
Demonstrated experience in housekeeping leadership within a hotel or resort environment</div></li><li><div>
Strong leadership, communication, and interpersonal abilities</div></li><li><div>
Highly detail-oriented with a strong commitment to cleanliness and quality standards</div></li><li><div>
Passion for providing exceptional service to guests and team members</div></li><li><div>
Responsibility, reliability, and honesty</div></li><li><div>
Teamwork and collaboration</div></li></ul><div><b>
What can you look forward to?</b></div><div><i>
All team members enjoy</i><b> WEEKLY PAY!</b></div><div><i>
Qualifying team members may enjoy the following benefits:</i></div><ul><li>
Medical and Dental insurance</li><li>
Supplemental insurance plans (ex. Vision, Life, etc&hellip;)</li><li>
Paid Time Off</li><li>
401(k) retirement plan with company match</li><li>
Bereavement Leave</li><li>
Jury Duty Pay</li><li>
Employee Assistance Program</li><li>
David L. Brittain Scholarship Program</li><li>
Tuition Reimbursement</li><li>
Resort Accommodations Discount</li><li>
And more!</li></ul><div><b>
Why choose Brittain?</b></div><div></div><div><b><br>
WE ARE MORE THAN JUST A WORKPLACE&hellip;</b></div><div>
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.</div><div></div><div><br>
As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts &amp; Hotels!</div><div></div><div><br>
Complete your application for one of our immediate openings, and sign up to receive notifications about featured job opportunities here: www.brittainresorts.com/careers-email-sign-up</div><div></div><div><b><br>
Connect with us! @brittainresorts | </b><b>TikTok</b><b> | </b><b>Facebook</b><b> | </b><b>Instagram</b><b> | </b><b>LinkedIn</b></div><div></div><div><i><br>
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans &amp; individuals with disabilities. We participate in E-Verify.</i></div>
Posted Salary Range: USD $17.00 - USD $17.00 /Hr.</div>

Lead Quality Assurance Supervisor (Housekeeping)

<div>Overview:
<div>
As a Food &amp; Beverage Supervisor, you will support the Director of Food &amp; Beverage in overseeing daily operations across restaurant outlets and special events. Your role ensures high-quality service, team performance, and compliance with safety and service standards. You will be a visible leader on the floor, maintaining a guest-focused environment and operational excellence.
</div>Responsibilities:
<div><b>
Food &amp; Beverage Supervisor responsibilities include, but are not limited to:</b></div><ul><li><div>
Train and empower team members to deliver outstanding service</div></li><li>
Fill various positions within the Food &amp; Beverage department as needed (FOH and BOH)</li><li><div>
Maintain a safe, clean, and sanitary environment that exceeds local inspection standards</div></li><li><div>
Provide on-floor supervision during meal periods to ensure consistent service quality</div></li><li><div>
Recognize and reward team member performance</div></li><li>
Assist the Director of Food &amp; Beverage in managing meetings and special events</li><li>
Assist with inventory and ordering</li><li><div>
Ensure staff adherence to company policies and procedures</div></li><li><div>
Address and resolve guest concerns in a timely manner</div></li><li><div>
Perform daily cash drops and complete end-of-day financial reports</div></li><li><div>
Monitor and enforce proper cash handling procedures</div></li><li><div>
Track team schedules and performance, reporting concerns as needed</div></li><li><div>
Oversee service standards to ensure exceptional dining experiences</div></li><li><div>
Ensure compliance with all SLED laws</div></li><li><div>
Manage opening and closing procedures to company standards</div></li><li><div>
Other duties as assigned</div></li></ul>
Qualifications:
<div><b>
What are we looking for?</b></div><ul><li>
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays</li><li><div>
Proven experience in a supervisory/leadership role</div></li><li>
Bartending experience</li><li>
Kitchen/culinary experience</li><li><div>
Proficiency in restaurant POS systems and general computer applications</div></li><li><div>
Passion for providing exceptional service to guests and team members</div></li><li><div>
Responsibility, reliability, and honesty</div></li><li><div>
Teamwork and collaboration</div></li><li><div>
Must be able to communicate clearly and professionally with guests, coworkers and supervisors</div></li></ul><div><b>
What can you look forward to?</b></div><div><i>
All team members enjoy</i><b> WEEKLY PAY!</b></div><div><i>
Qualifying team members may enjoy the following benefits:</i></div><ul><li>
Medical and Dental insurance</li><li>
Supplemental insurance plans (ex. Vision, Life, etc&hellip;)</li><li>
Paid Time Off</li><li>
401(k) retirement plan with company match</li><li>
Bereavement Leave</li><li>
Jury Duty Pay</li><li>
Employee Assistance Program</li><li>
David L. Brittain Scholarship Program</li><li>
Tuition Reimbursement</li><li>
Resort Accommodations Discount</li><li>
And more!</li></ul><div><b>
Why choose Brittain?</b></div><div></div><div><b><br>
WE ARE MORE THAN JUST A WORKPLACE&hellip;</b></div><div>
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.</div><div></div><div><br>
As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts &amp; Hotels!</div><div></div><div><br>
Complete your application for one of our immediate openings, and sign up to receive notifications about featured job opportunities here: www.brittainresorts.com/careers-email-sign-up</div><div></div><div><b><br>
Connect with us! @brittainresorts | </b><b>TikTok</b><b> | </b><b>Facebook</b><b> | </b><b>Instagram</b><b> | </b><b>LinkedIn</b></div><div></div><div><i><br>
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans &amp; individuals with disabilities. We participate in E-Verify.</i></div>
Posted Salary Range: USD $20.00 - USD $22.00 /Hr.</div>

Food & Beverage Supervisor

Join Grande Cayman Resort and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grande Cayman Resort

About Company

Lead Quality Assurance Supervisor (Housekeeping)

Food & Beverage Supervisor