Qureos Mentor

Grasspitch TradingHouse

We are looking for a responsible and proactive Customer Accounts Follow-up Executive to manage and monitor outstanding payments and coordinate with customers for timely collections. The candidate will play a key role in maintaining smooth customer relationships and ensuring financial discipline in accounts receivables.Key Responsibilities:<ul><li>Follow up with customers regarding outstanding payments via calls, WhatsApp, and emails.</li><li>Maintain an updated record of customer accounts, pending bills, and payment status.</li><li>Coordinate with the accounts and billing team to ensure accurate payment posting.</li><li>Share regular payment reminders, SOA (Statement of Accounts), and resolve customer queries.</li><li>Track and report daily/weekly follow-up updates to management.</li><li>Ensure collection within the credit policy timelines of each customer.</li><li>Maintain professional communication and build positive client relationships.</li></ul>Requirements:<ul><li>Basic knowledge of accounts and billing process (transport/logistics experience preferred).</li><li>Language Tamil, English &amp; Hindi.</li><li>Strong communication skills in English, Hindi, and Tamil (preferred).</li><li>Good computer skills (Excel, WhatsApp, Google Sheets).</li><li>Must be disciplined and capable of independent work from home.</li><li>Prior experience in accounts follow-up / tele-calling / accounts receivable is an added advantage.</li></ul>Performance Indicators:<ul><li>Timely follow-up of all outstanding accounts.</li><li>Reduction in overdue outstanding amounts.</li><li>Regular and accurate reporting to management.</li></ul>Salary / Incentive:<ul><li>Fixed monthly pay + performance-based incentive based on collections achieved.</li></ul>Job Type: Full-timePay: &#8377;13,000.00 - &#8377;15,000.00 per monthJob Types: Full-time, Permanent, FresherPay: From &#8377;13,000.00 per monthWork Location: In person

Customer Relationship & Accounts Executive

Join Grasspitch TradingHouse and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grasspitch TradingHouse

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Customer Relationship & Accounts Executive