Qureos Mentor

Great Lakes Community Action Partnership

<div><div><div><b>TRIPS Dispatcher</b></div>
<div><b>
Location:</b> 2317 Countryside Drive, Fremont, OH 43420</div>
<div><b>
Schedule:</b> Wednesday, Friday, Saturday (25 hours per week)</div>
<div><b>
Employment Type:</b> Year-Round Part-Time</div>
<div><b>
Pay Rate: </b>$21.12 per hour</div></div><br>
<div></div>
<div>
<div><b>Why Work for GLCAP?</b></div>
<div>
At Great Lakes Community Action Partnership (GLCAP), you&rsquo;ll be part of an organization that makes a real difference in the lives of individuals, families, and communities. Our mission-driven culture fosters collaboration, professional growth, and opportunities to contribute to meaningful work every day.</div><br>
<div></div>
<div><b>
Part-Time Perks:</b></div>
<ul><li><b>
Paid Time Off:</b> Generous personal and sick leave</li><li><b>
Retirement:</b> 403(b) plan available from day one, with employee contribution options</li><li><b>
Health &amp; Benefits:</b> Access to select benefits depending on hours worked</li><li><b>
Employee Support:</b> Employee Assistance Program and wellness incentives</li><li><b>
Professional Growth:</b> Opportunities for training and development</li></ul></div><br>
<div></div>
<div></div>
<div><div><b>Qualifications:</b></div>
<div>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</div>
<div></div>
<div><b>Education:</b></div>
<div>Required High school diploma or general equivalency diploma (GED); ability to obtain ODOT Reasonable Suspicion and ODOT Accident Investigation certifications within two years.</div>
<div></div>
<div><b>Experience:</b></div>
<div>3+ years experience in transportation and dispatching or scheduling experience; one to three years experience working with word processing, spreadsheet, internet, and database software; up to one year experience working with transportation software.</div>
<div></div>
<div><b>Additional Requirements:</b></div>
<ul><li>Initial and periodic Motor Vehicle Records checks, maintain a valid driver&rsquo;s license, and maintain a safe driving record.</li><li>
Must have insured, dependable transportation available for daily use.</li><li>
Initial and periodic physical exams required.</li><li>
Must submit to initial and/or periodic state and/or federal criminal checks.</li><li>
Must submit to initial and periodic drug and alcohol testing.</li></ul><br>
<div></div>
</div>
<div></div><div><b>Essential Duties and Responsibilities:</b></div>
<ul><li>Work with customers to arrange transportation using computerized route scheduling software.</li><li>
Serve as back-up driver and maintain on-call status as directed.</li><li>
Monitor, review, and resolve trip alerts in real-time, including no-show alerts and take appropriate action according to procedures.</li><li>
Assist drivers, as needed, in finding destinations and using communication devices (i.e. two-way radios, mobile data terminals, and cell phones) according to department policies and safety protocols.</li><li>
Complete check-in/out procedures including fare and manifest reconciliation with driver to ensure proper documentation is complete and accurate. Maintain proper money handling in conjunction with fiscal procedures.</li><li>
Assist, as needed, with immediate accident and/or emergency communication with appropriate local officials.</li><li>
Maintain effective communication with clients and referral agencies; providing information about agency programs and services.</li><li>
Remain current on Federal, State and Local resources and regulation changes.</li><li>
Document and resolve minor customer complaints/concerns by following appropriate policies and procedures.</li><li>
Other duties and responsibilities as directed by supervisor.</li></ul>
<div></div>
<div><i>Join us in </i><b><i>Helping Communities Thrive, One Neighbor at a Time</i></b><i>.</i></div></div>

TRIPS Dispatcher

Join Great Lakes Community Action Partnership and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Great Lakes Community Action Partnership

About Company

TRIPS Dispatcher