Qureos Mentor

Greenstaff Medical

Title :- Out of Hours Consultant Location :- Gurugram Haryana Shift Timings :- 4:30 pm to 1:30 AM or 11:30 pm to 8:30 am (Weekend Working Required )Salary :- 4.5LPA to 5.5LPA (With Incentive + One Side Cab Services )Responsibilities:<ul><li>Handling inbound/outbound calls: Receiving calls from clients and candidates and assisting with their queries and attending to their needs.</li><li>Interact with customers/clients through phone or e-mail and managing all queries, requests and complaints: Responding timeously to clients and candidates and ensuring no clients/candidates is left without a response.</li><li>Booking nurses/healthcare professionals in to shifts: Reaching out to candidates to find out their availability and booking them into shifts accordingly. These bookings are across all departments (Nursing Homes, Acute and Complex Care)</li><li>Handling cancellations from clients and candidates and following the processes set to replace: Ensuring client is kept informed on the replacement and or the candidate is kept informed regarding the shift cancellation and all is documented on the system.</li><li>Sourcing of new clients/business: Using necessary networks and platform to acquire new business.</li><li>To assist and provide the highest standard of customer care: Keeping clients and candidates informed and creating a seamless transaction and experience.</li><li>To have an efficient telephone manner to take accurate information and update the system.</li><li>Achieving daily/ weekly and monthly KPI&rsquo;s and hours target.</li></ul>Qualifications:<ul><li>Recruitment experience within any industry or Customer service or Sales Experience must required.</li><li>Out of hours experience is incredibly beneficial, but not required</li><li>Excellent verbal and written communications skills.</li><li>Committed to a high level of service delivery for clients and candidates.</li><li>Applicants with a strong desire to work in a fast paced, high energy and vibrant environment.</li><li>Ambitious, financially driven and talented communicators who can deliver excellent customer service in a target driven role.</li></ul>At ICG Medical, we value innovation, collaboration, and excellence. Joining our team means being part of a dynamic environment where your contributions make a significant impact. We offer competitive compensation, opportunities for professional growth, and a supportive work culture.Job Types: Full-time, PermanentPay: &#8377;450,000.00 - &#8377;550,000.00 per yearBenefits:<ul><li>Commuter assistance</li><li>Flexible schedule</li><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Are you an Immediate Joiner ?</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li><li>Overnight Shift (Preferred)</li></ul>Work Location: In person

Out of Hours Consultant

Join Greenstaff Medical and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Greenstaff Medical

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Out of Hours Consultant