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GREENVILLE SAVINGS BANK

OverviewJoin our team as a Teller where you will be the friendly face serving our valued customers. In this role, you will deliver exceptional customer experiences by handling transactions accurately, providing insightful banking product information, and growing strong relationships. Your energetic approach and attention to detail will help ensure smooth financial operations while promoting our banking services. This position offers an exciting opportunity to develop your skills in customer relationship management, and bank compliance within a supportive environment committed to your growth.Responsibilities<ul><li>Process cash transactions with precision, including deposits, withdrawals, and payments, ensuring accuracy in cash drawer handling and cash management.</li><li>Deliver outstanding customer service by addressing inquiries, resolving issues promptly, and guiding clients through banking products and services.</li><li>Manage customer relationships effectively by identifying needs and offering tailored solutions to enhance their banking experience.</li><li>Detect and prevent fraud through vigilant review of transactions and adherence to banking regulatory compliance standards.</li><li>Promote banking products to meet customer needs.</li><li>Utilize banking software and Microsoft Office tools efficiently to maintain accurate records and process transactions.</li></ul>Experience<ul><li>Previous experience in customer service or retail sales is highly desirable, especially within financial services or banking environments.</li><li>Demonstrated proficiency with banking software, cash handling procedures, and basic math skills such as retail math and 10-key typing.</li><li>Knowledge of financial compliance standards, including industry regulations related to fraud prevention, anti-money laundering (AML), and banking security protocols.</li><li>Strong relationship management skills with the ability to communicate clearly and professionally across diverse customer interactions.</li><li>Technical proficiency in using banking systems for transaction processing and record keeping is essential.</li><li>Familiarity with industry knowledge of financial regulations ensures adherence to legal standards while delivering excellent service.</li></ul>We&rsquo;re dedicated to supporting your professional development while providing a vibrant work environment that appreciates your contributions every day.Pay: $15.50 - $16.50 per hourBenefits:<ul><li>401(k) matching</li><li>Paid time off</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Banking: 1 year (Preferred)</li></ul>Location:<ul><li>Greenville, PA 16125 (Preferred)</li></ul>Work Location: In person

Teller/Customer Service

Bank Teller/e-Banking Assistant Position OverviewGreenville Savings Bank has an opening for a bank teller/e-Banking assistant. The work hours for this position are between 35 - 40 hours per week Monday &ndash; Friday at our Greenville main office location. At Greenville Savings Bank, we pride ourselves on continuing our tradition of providing hometown banking since 1911. Our mission is to offer an alternative to the &ldquo;big bank&rdquo; environment. We&rsquo;re proud to offer competitive loan and deposit rates to our customers, online banking, and friendly personalized service to our customers. As a Bank Teller within GSB&rsquo;s organization, you will provide exceptional customer service, accurately perform customer transactions while building strong customer relationships.Job Description Tellers process basic financial transactions including deposits, withdrawals, transfers, loan payments, night deposits, mail, and currency transaction reports. Maintains accurate daily transactions and balances to them researching any outages. Tellers are responsible for balancing a drawer accurately and timely without assistance. Possess basic clerical and computer processing skills with cash handling experience. Strong customer service skills with attention to detail as well as strong verbal communication skills.The e-Banking assistant may perform various back-office duties to assist the e-Banking team. Answering incoming customer service calls including debitcard support and assisting personal and business online banking customers (OLB) with their online account. Assisting new customers with OLB enrollments and unlocking existing customers accounts. Knowledge of bank deposit products and services is required.Primary responsibilitiesTellerGreet customers and perform various types of teller transactions. Performs other duties as requested by the Teller Supervisor or as required for efficient branch operations. Provide friendly, prompt, efficient service to customers. Accurately perform transactions as well as display thorough knowledge of bank products and services. Enforce established bank policies and procedures. A list of the daily duties includes but is not limited to the following:&middot; Processing deposits, withdrawals and loan payments&middot; Cashing checks &amp; verifying check endorsements&middot; Verifying cash in and cash out of teller drawer&middot; Balance daily within acceptable guidelines&middot; Accurate scanning of negotiable instruments and transaction tickets&middot; Resolve customer issues and concerns&middot; Provide customer support by answering customer telephone inquiries&middot; Perform closing duties&middot; Perform and adhere to all Bank regulations-Perform opening &amp; closing duties of the branch-Comply with all requirements of the Bank Secrecy Act- Follow all security procedures.e-Banking AssistantProvide Online Banking/Mobile Banking/Bill Pay and Debit card support<ul><li>Perform password resets, reset lock-out sessions</li><li>Assist customers with new OLB account setup</li><li>Assist customers to resolve and manage Bill Pay cases</li><li>Daily resolution of &ldquo;Contact Us&rdquo; emails</li><li>Assist customers with Fraud Claims on accounts</li><li>Assist customers with debit card issues</li></ul>Competencies- Accuracy and Attention to Detail&middot; Customer Service&middot; Knowledge of GSB Banking Products and ServicesE.O.E.Job Type: Full-timePay: $15.50 - $17.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>banking: 1 year (Preferred)</li></ul>Work Location: In person

Bank Teller/e-Banking Assistant

Join GREENVILLE SAVINGS BANK and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GREENVILLE SAVINGS BANK

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Teller/Customer Service

Bank Teller/e-Banking Assistant