Abrar Admin

Groovy Aesthetic clinics

<div>
 The Medical Client Experience Agent (administrative assistant) is a pivotal role within our organization, responsible for enhancing customer satisfaction by delivering exceptional service and support. This position requires a dynamic individual who can effectively respond to customer inquiries, issues, and feedback, ensuring a seamless and positive client experience at every touch point.
 
 
 
 Job duties and responsibilities:
 
 
 
 ● Customer Engagement: Proactively engage with clients to understand their needs and expectations, fostering a relationship built on trust and reliability.
 
 ●Issue Resolution: Address and resolve client inquiries and concerns promptly, utilizing strong problem-solving skills to ensure satisfaction and retention.
 
 Feedback Collection: Actively solicit and gather client feedback to identify areas for improvement in our services, implementing necessary changes to enhance overall experience.
 
 ●Product Knowledge: Maintain comprehensive knowledge of our products and services to effectively advice and guide customers in their purchasing decisions, helping them find the right products and services to meet their needs.
 
 ●Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client feedback is communicated and integrated into business strategies.
 
 ●Sales Engagement: Actively present and sell products and services, using your understanding of the product range to meet and exceed customer expectations and drive sales to align with our company's goals
 
 ●Inventory Management: Keep track of the goods and supplies of the company, managing product orders to facilitate production and sales
 
 ●Data Entry: Perform accurate data entry related to inventory and customer interactions, ensuring that all records are up-to-date and reflective of the current stock status.
 
 
 
 Key Qualifications
 
 :
 
 
 - From 0-2 years of experience
 
 -A bachelor of Pharmacy, Science, Biotechnology, or any equivalent degree
 
 -Strong Communication Skills
 
 - Organizational and Multi-Tasking Abilities
 
 - Problem-Solving Skills
 
 - Customer Service Orientation
 
 - Proficiency in English
 
 - Sales and Data Entry Proficiencies
 
 
 
 Why to Join Us?
 
 
 
 As a Client Experience Agent, you will play a critical role in shaping our clients' overall experience with our brand. If you are passionate about customer service, dedicated to continual improvement, and excited to be part of a client-centric team, we encourage you to apply!
 
 
 Location: Sheikh Zayed, Heliopolis, New Cairo.
 
 Working Days: 4 days work/ 3 days off.
 
 Working hours: from 9:30 AM to 9:30 PM.
 
 Medical and social insurance are provided.
</div>

Medical Client Experience Agent

Join Groovy Aesthetic clinics and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Groovy Aesthetic clinics

About Company

Medical Client Experience Agent