Qureos Mentor

Grupo EULEN

<div>JOB OVERVIEW

The Customer Service Agent is responsible for managing customer queries and complaints. The Customer Service Agent will be assisting passengers on airfares, assuring communication delivery is of high standards of airport service.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:
<ul>
<li>Perform a variety of duties involving guest contact and delivering high standards of service in an airport airline environment</li>
<li>Must be able to communicate well in a one-on-one environment while maximizing guest satisfaction</li>
<li>Must be able to read and interpret all online and manual reference material</li>
<li>Assist guests with quoting airfares and schedules, booking reservations, issuing tickets, tagging baggage and check-in flights</li>
<li>Resolve complicated travel itineraries</li>
<li>Acknowledge and respond promptly to customer inquiries</li>
<li>Passport and visa handling and inspection</li>
<li>Well organized, articulate, dependable, punctual, and reliable.</li>
<li>Communicate and coordinate with colleagues as necessary</li>
<li>Communicate via radio, fax, phones in a professional manner</li>
<li>Ensure customer satisfaction and provide professional customer support</li>
<li>Other duties may be assigned</li>
</ul>
 EXPERIENCE
<ul>
<li>Must have customer service experience</li>
</ul>
SKILL and/or ABILITIES
<ul>
<li>Ability to speak and understand English</li>
<li>Excellent communication skills</li>
<li>Strong self-organization and self-management skills, with an emphasis on self-initiation and follow through</li>
<li>Must be able to stand, lift, bend, push, and pull for extended periods of time</li>
<li>Must be professional appearance and adhere to company grooming/uniform policy</li>
<li>Ability to work rotating shifts including nights, holidays, and weekends, and be able to report to work on a regular and timely basis</li>
<li>Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.</li></ul> 


PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 40 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance. 


EEOC

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law</div>

Passenger Service Agent

<div>A commercial cleaner is responsible for performing all cleaning and/or other tasks assigned by his/her immediate supervisor. / Un limpiador comercial es responsable de hacer toda la limpieza y desempe&ntilde;ar otros quehaceres asignado por el supervisor.
<ul><li>Applicants must be 18+ to perform all job duties and operate any required machinery / Los solicitantes deben ser mayores de 18 a&ntilde;os para realizar todas las tareas laborales y operar cualquier maquinaria requerida</li></ul>
<ul><li>Authorized to work in the USA / Autorizados para trabajar en los Estados Unidos</li></ul>
<ul><li>Need to be able to pass a background check / Debe pasar un chequeo de antecedentes penales</li></ul>
<ul><li>Need to have transportation to and from the job site / Transportaci&oacute;n para ir al trabajo</li></ul>
<ul><li>Needs to be able to lift 25 lbs. / Necesita poder levantar 25 libras</li></ul>

We are an equal opportunity employer. Grupo Eulen/USSI does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, gender, gender identity, sexual orientation, marital status, physical or mental disability, results of genetic testing, military status or unfavorable discharge from military service.

Somos una compa&ntilde;&iacute;a que ofrece igualdad de oportunidades. Grupo Eulen/USSI proporciona trabajo sin importar raza, color, religi&oacute;n, nacionalidad de origen, estatus de ciudadan&iacute;a, ascendencia, edad, g&eacute;nero (incluyendo la identidad de g&eacute;nero), orientaci&oacute;n sexual, estado civil, discapacidad f&iacute;sica o mental, resultados de pruebas gen&eacute;ticas.

Job Type: Full-time and Part-time

Schedule/Horario:

Afternoon shift / Turno de la tarde 
Evening shift / Turno de la noche 
Monday to Friday / Lunes a Viernes 
Weekends as needed / Fines de semana si es necesario</div>

Commercial Cleaner Facility Services (FS)

<div>JOB OVERVIEW

The Cleaner plays an essential role in maintaining a clean, safe, and healthy facility. This position is responsible for daily cleaning tasks such as mopping, vacuuming, disinfecting surfaces, servicing restrooms, and emptying trash and recycling.

ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Empty all trash and recycling bins, replace liners as needed, and ensure receptacles are clean.</li>
<li>Clean and disinfect restrooms, work areas, and high-touch surfaces.</li>
<li>Sweep, mop, vacuum, and dust floors following the assigned cleaning route.</li>
<li>Inspect areas for items of value and place anything found on the nearest table or desk.</li>
<li>Report any mechanical or electrical issues (locks, doorknobs, light bulbs, fixtures, etc.) to the supervisor.</li>
<li>Report any items that are broken or damaged before or during your shift.</li>
<li>Move cleaning carts and equipment safely from one area to another and follow the designated cleaning sequence.</li>
<li>Vacuum and mop elevator lobbies, hallways, and other common areas as assigned.</li>
<li>Maintain cleaning equipment and supplies in good working order.</li>
<li>Follow all safety and company procedures.</li>
</ul>
QUALIFICATIONS
<ul>
<li>High school diploma, GED, or equivalent preferred.</li>
<li>Previous experience as a Cleaner or Janitor preferred.</li>
<li>Knowledge of cleaning chemicals, supplies, and equipment.</li>
<li>Ability to perform general cleaning tasks: sweeping, mopping, vacuuming, dusting.</li>
<li>Ability to maintain clean, organized, and sanitary restrooms.</li>
<li>Strong attention to detail and commitment to cleanliness.</li>
<li>Ability to follow routines, instructions, and safety procedures.</li>
<li>Reliable, punctual, and able to work independently or as part of a team.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Must be able to lift up to 40 lbs.</li>
<li>Must be able to stand, walk, bend, and reach throughout the shift.</li>
<li>Must be able to communicate effectively in English.</li>
<li>Professional and neat appearance required.</li>
<li>Reasonable accommodations may be made for individuals with disabilities.</li>
</ul>
WORK ENVIRONMENT
<ul>
<li>Work is primarily indoors but may include occasional outdoor tasks such as taking out trash.</li>
<li>The role requires moving throughout different areas of the facility.</li>
<li>Cleaning tasks may involve exposure to cleaning chemicals, odors, and routine noise levels.</li></ul></div>

Cleaner

Join Grupo EULEN and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grupo EULEN

About Company

Passenger Service Agent

Commercial Cleaner Facility Services (FS)

Cleaner

Cleaner

Cleaner