Urwah Admin

Gulf Court Hotel

We are currently looking for young, Energetic, Dynamic &amp; experienced candidate to join the Front Office Department.Main responsibilities:&middot; Consistently offer professional, friendly and engaging service&middot; Customer Satisfaction (Guest Feedback, Social Media Review).&middot; Showing Initiative, Problem Solving, Staff Training, Team Leading.&middot; Assist guests regarding hotel facilities in an informative and helpful way&middot; Respond to each Guest who approaches the Reception Desk&middot; Drive rate through up-selling room brands&middot; Follow department policies, procedures and service standards&middot; Manages and motivates the Front Office team in order to provide a high standard of service for customers.&middot; Financial Performance (Up selling, Room Revenue, Operation Auditing).&middot; Welcomes guests and fosters customer loyalty through his/her friendly manner.&middot; Develops high quality relationships with guests throughout their stay.&middot; Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.&middot; Provide high level of customer service and maintain a high profile in the day to day front office operations.&middot; Ensure that personalized service is offered to each and every guest.&middot; Prepare monthly and daily revenue report and circulate to all HOD's.&middot; Prepare Room revenue and occupancy forecast take action on rate strategies.&middot; Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.&middot; Have a good knowledge of all systems and standard operating procedures of front office.&middot; Ensures that guest documentation and information is available and up-to-date.&middot; Follow all safety policies&middot; Other duties as assignedQualifications:&middot; Proficiency in English and Arabic(verbal and written), additional language an asset&middot; Previous customer related experience preferred&middot; Previous Opera experience required&middot; Computer literate in Microsoft Window applications an asset&middot; Must possess a professional presentation&middot; Strong interpersonal and problem solving abilities&middot; Highly responsible &amp; reliable&middot; Ability to work well under pressure in a fast paced environment&middot; Ability to work cohesively with fellow colleagues as part of a team&middot; Ability to focus attention on guest needs, remaining calm and courteous at all timesRequirements:&middot; Only Hotel Experience preferred&middot; Nature and length of previous experience: 5-10 years of experience in similar field&middot; University Qualifications: Bachelor's degree&middot; Specialist knowledge: Proficiency in MS office&middot; Language Fluency: English and Arabic&middot; Current Location: BahrainJob Types: Full-time, Contract, PermanentPay: BD500.000 - BD850.000 per monthApplication Question(s):<ul><li>Nationality?</li><li>If hired when can you join?</li><li>Have you used OPERA system kindly describe with hotel?</li><li>Gender?</li><li>Current Location?</li><li>Current Salary?</li><li>Which Hotel have you worked?</li><li>Are you in Bahrain?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Hotel: 5 years (Preferred)</li><li>Asst. Front Office Manager: 5 years (Preferred)</li><li>OPERA: 5 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Preferred)</li></ul>

Front Office Manager (Hotel Experience & In Bahrain Only)

Job DescriptionWe are currently looking for young, Energetic, Dynamic &amp; experienced candidate to join the F&amp;B Department.Main responsibilities:&middot; Consistently offer professional, friendly and engaging service&middot; Assist guests regarding menu items in an informative and helpful way&middot; Follow outlet policies, procedures and service standards&middot; Have full knowledge of beverage lists and promotions&middot; Have full knowledge of all menu items, garnishes, contents and preparation methods&middot; Follow all safety and sanitation policies when handling food and beverage&middot; Other duties as assignedQualifications:&middot; Previous service experience an asset&middot; Previous point of sale system experience an asset, but not required&middot; Excellent communication and organizational skills&middot; Strong interpersonal and problem solving abilities&middot; Highly responsible &amp; reliable&middot; Ability to work well under pressure in a fast paced environment&middot; Ability to work cohesively with fellow colleagues as part of a team&middot; Ability to focus attention on guest needs, remaining calm and courteous at all timesRequirements:&middot; Nature and length of previous experience: 0-2 years of experience in similar field&middot; University Qualifications: Bachelor's degree&middot; Specialist knowledge: Proficiency in MS office&middot; Language Fluency: English, Arabic&middot; Current Location: Bahrain&middot; Job Type: Full-timeJob Type: Full-timePay: Up to BD150.000 per month

Waiter/Waitress

We are currently looking for young, Energetic, Dynamic &amp; experienced candidate to join the Front Office Department.Main responsibilities:<ul><li>Clean food processing facilities, storage rooms, walk in fridge&rsquo;s, kitchen utensils,immediate corridors and holding areas as well as the operation equipment</li><li>Work in close cooperation with all Kitchen and service Colleagues</li><li>Work as per duty schedule and shifts</li><li>Perform all stewarding tasks as per given instructions</li><li>Ensure minimum wastage, breakage and spoilage</li><li>Follow all safety policies</li><li>Other duties as assigned</li></ul>Skills :You should ideally have a vocational training in food &amp; beverage with previous experiences as a Kitchen Steward. Command of English is essential.The ideal candidate will be a hands-on, hardworking and committed individual with the capability to adapt easily. You will thrive working in a busy environment and stay calm and focused under pressure, have attention to details and should possess following competencies:<ul><li>Understanding the job</li><li>Teamwork</li><li>Teamwork</li><li>Taking Responsibility</li><li>Recognizing Differences</li><li>Adaptability</li><li>Customer Focus</li></ul>Job Types: Full-time, Contract, PermanentPay: BD110.000 per month

Kitchen Steward

Join Gulf Court Hotel and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gulf Court Hotel

ABOUT_COMPANY

Front Office Manager (Hotel Experience & In Bahrain Only)

Waiter/Waitress

Kitchen Steward