Qureos Mentor

Hadaf Solutions

Responsibilities:Technical Support:Provide assistance to customers by troubleshooting and resolving technical issues related to products or services.Ensure a positive customer experience through patient, empathetic, and helpful support.Identify, diagnose, and resolve technical problems promptly and efficiently.Maintain detailed records of customer interactions, issues, and solutions.Communicate technical information clearly and simply to non-technical customers.Continuous Improvement:Stay up-to-date with product updates, technical knowledge, and industry trends.Qualifications:-Essential:&middot; Bachelor&rsquo;s degree in Commerce (Accounting or related field). &middot; 1+ years of experience as an accountant or in accounting is a must&middot;Strong understanding of accounting principles. &middot;Proven experience in customer support. &middot;Good command of English (spoken and written). &middot;Well-organized, responsible, with excellent communication and problem-solving skills. &middot;Ability to work collaboratively in a team environment. -Preferred: &middot;Familiarity with ERP systems. &middot;Experience using help desk software and remote support tools.About Hadaf Solutions:Join Hadaf Solutions, a leading software house in Hurghada, Egypt. We specialize in delivering innovative software solutions with opportunities for creativity and growth.نوع الوظيفة: دوام كاملموقع العمل: بشكل شخصي

Technical Support Agent

Job Summary:Hadaf Solutions is looking for a motivated Pre-Sales Specialist to join our dynamic team in Hurghada. The ideal candidate will be responsible for understanding customer needs, presenting suitable solutions, and supporting the sales process to achieve targets.Job Description:<ul><li>Present and sell ERP solutions and related services to potential clients.</li><li>Understand and analyze customer business needs and recommend suitable solutions.</li><li>Support the sales process and help close deals.</li><li>Maintain strong product and service knowledge.</li><li>Follow and adhere to the company&rsquo;s sales funnel and processes.</li></ul>Qualifications:<ul><li>Minimum 2 years of experience in service sales.</li><li>Bachelor&rsquo;s degree in Commerce (Accounting or related field).</li></ul>&middot; Proficiency in English.<ul><li>Excellent communication and negotiation skills.</li><li>Must be based in Hurghada.</li></ul>Preferred:<ul><li>Previous experience in Pre-Sales, Software Sales, or ERP systems.</li><li>Basic understanding of accounting principles.</li></ul>نوع الوظيفة: دوام كاملموقع العمل: بشكل شخصي

Pre-Sales

Job Description : We are seeking a motivated Junior Accountant with 2 years of experience, specializing in daily entries, collections, and invoice management. The ideal candidate will support our accounting team by ensuring accurate financial records and timely processing of transactions.Key Responsibilities:- Daily Entries: Accurately record and maintain daily financial transactions in the accounting system, -ensuring compliance with accounting principles.-Invoice Management: Prepare, issue, and monitor invoices, ensuring timely delivery and accurate billing information.- Collections: Manage collections by following up on outstanding invoices, communicating with clients, and resolving payment discrepancies.-Manage cash handling, execute banking transactions and visits, perform bank reconciliations, and oversee collections.- Reconciliation: Assist in reconciling accounts to ensure all transactions are properly accounted for and discrepancies are promptly addressed.- Financial Reporting: Contribute to preparing monthly financial statements and reports as required.- Data Entry: Maintain organized financial records and accurately input data into accounting software.- Collaboration: Work closely with the senior accounting team to streamline processes and improve financial operations.Qualifications:- Bachelor&rsquo;s degree in accounting, Finance, or a related field.- 2 years of relevant accounting experience, particularly in daily entries, collections, and invoices.-Proficiency in accounting software (e.g., QuickBooks, Sage) and MS Excel. -Preferred: Previous experience in food service companies (nutrition sector experience is a plus). -Strong attention to detail and excellent analytical skills. -Effective communication and organizational abilities.- Ability to work both independently and as part of a team.-Residence in or ability to relocate to Hurghada is a must.About Hadaf Solutions: Join Hadaf Solutions, a leading software house in Hurghada, Egypt. We specialize in delivering innovative software solutions with opportunities for creativity and growth.نوع الوظيفة: دوام كاملموقع العمل: بشكل شخصي

Junior Accountant

Join Hadaf Solutions and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hadaf Solutions

About Company

Technical Support Agent

Pre-Sales

Junior Accountant