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Handi-Wheels Transportation

Dispatcher / Scheduler &ndash; Part‑Time (Nonprofit Transportation)Handi‑Wheels Transportation | Fargo, NDHandi‑Wheels Transportation is seeking a compassionate, organized Dispatcher / Scheduler to help connect elderly and disabled community members to critical medical care. This role is the heart of our operation &mdash; ensuring that people who cannot drive themselves still have access to healthcare, independence, and dignity.If you value meaningful work, clear structure, and making a daily difference in people&rsquo;s lives, this position may be a great fit.Schedule<ul><li>Monday-Friday</li><li>Approximately 20-30 hours per week</li><li>(Hours may be adjusted as needed)</li></ul>What You&rsquo;ll Do<ul><li>Answer phones and schedule medical transportation</li><li>Coordinate daily routes and driver schedules</li><li>Respond to same‑day changes calmly and professionally</li><li>Communicate clearly and kindly with riders, drivers, and medical offices</li><li>Use email and basic computer systems to track trips and notes</li><li>Support elderly, disabled, low‑income individuals, and New Americans with patience and professionalism</li><li>Document ride changes, issues, and resolutions</li></ul>Skills(Required)<ul><li>Calm under pressure and able to problem‑solve in real time</li><li>Clear, respectful communication with a wide range of people</li><li>Strong organizational skills and attention to detail</li><li>Comfort using phones, email, and basic computer systems</li><li>Ability to manage scheduling or logistics tasks</li><li>Dependable, punctual, and able to work independently</li></ul>Nice‑to‑Haves (Preferred, Not Required)<ul><li>Dispatch, scheduling, or call‑center experience</li><li>Transportation, nonprofit, or human services experience</li><li>Experience working with elderly or disabled populations</li><li>Familiarity with Microsoft Office (Outlook, Excel, Word)</li><li>Knowledge of the Fargo community or local medical facilities</li></ul>(Training is provided. We value good judgment and a willingness to learn over perfect experience.)Benefits of Working at Handi‑Wheels<ul><li>Purpose‑driven work that makes a real impact every day</li><li>Supportive, mission‑focused nonprofit environment</li><li>Predictable, daytime schedule</li><li>Local work &mdash; deeply connected to the Fargo community</li><li>Opportunity to build relationships with riders and coworkers</li><li>Flexible structure and understanding leadership</li></ul>This position may also be combined with a part‑time driver role for applicants interested in additional hours.Compensation: Dependent on experience (DOE)How to Apply Email your resume or work history and wage expectations to: outreach@handi-wheels.orgPlease indicate whether you are applying for:<ul><li>Dispatcher / Scheduler only</li><li>Driver only</li><li>Combined Dispatcher / Driver position</li></ul>Handi‑Wheels Transportation is an Equal Opportunity Employer.Pay: $13.00 - $18.00 per hourWork Location: In person

Dispatcher / Scheduler – Part‑Time

Join Handi-Wheels Transportation and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Handi-Wheels Transportation

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Dispatcher / Scheduler – Part‑Time