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Hangry Joe’s Hot Chicken & Wings

Company DescriptionHangry Joe&rsquo;s Hot Chicken &amp; Wings is a fast-growing Nashville-style hot chicken franchise with a Korean twist, originally from the USA. With multiple branches, food trucks, kiosks, and event activations across Dubai, we are committed to serving fresh, bold, high-quality food while delivering an exceptional guest experience.Role Description &ndash; Store SupervisorWe are looking for a Store Supervisor to lead daily operations at one of our Hangry Joe&rsquo;s branches in Dubai. This is a full-time, on-site role responsible for overseeing store performance, managing a team, ensuring service and product quality, and supporting event operations when needed.The ideal candidate has hands-on QSR (quick service restaurant) experience, understands franchise operational standards, and can confidently supervise both FOH and BOH teams. This role reports directly to the F&amp;B Manager / Operations Manager.Key ResponsibilitiesStore Operations &amp; Leadership<ul><li>Oversee daily operations of an assigned Hangry Joe&rsquo;s store, ensuring consistent service, food quality, and cleanliness.</li><li>Lead and supervise FOH and BOH teams to maintain high performance and positive guest experiences.</li><li>Monitor inventory, stock levels, opening/closing checklists, and store readiness.</li><li>Ensure strict compliance with franchise standards, SOPs, and brand guidelines.</li></ul>Events &amp; Activations<ul><li>Support event operations as needed, including festivals, markets, pop-ups, and catering activations.</li><li>Assist with event setup, food production, staffing coordination, and service flow to ensure smooth and successful execution.</li></ul>Team Management<ul><li>Train, mentor, and guide team members to deliver excellent customer service and follow operational procedures.</li><li>Conduct daily briefings and communicate goals and expectations clearly.</li><li>Address customer concerns professionally and promptly.</li></ul>Quality &amp; Safety<ul><li>Maintain Dubai Municipality food safety guidelines and ensure compliance with hygiene standards.</li><li>Monitor product quality and service consistency at all times.</li></ul>Reporting<ul><li>Report daily sales, performance metrics, team issues, and operational updates to the Operations Manager.</li><li>Highlight gaps, challenges, and improvement opportunities.</li></ul>Qualifications<ul><li>Minimum 1&ndash;2 years of experience in Quick Service Restaurant (QSR) operations.</li><li>Experience working in a franchise environment is mandatory.</li><li>Strong leadership and people management skills.</li><li>Knowledge of UAE food safety regulations and basic HACCP standards.</li><li>Excellent communication skills, customer service mindset, and problem-solving abilities.</li><li>Ability to work in a fast-paced environment with flexible scheduling (events, weekends, busy seasons).</li></ul>What We Offer<ul><li>Competitive salary</li><li>Career growth opportunities across multi-unit operations and events</li><li>Training and development</li><li>Fast-paced and dynamic work environment in a rapidly expanding brand</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2&ndash;3 years of experience working in the Food &amp; Beverage industry in the UAE?</li><li>Have you previously worked in a franchise-based F&amp;B business?</li><li>Do you have hands-on operational experience in a Quick Service Restaurant (QSR) or fast-food concept?</li><li>Have you managed more than one branch or unit at the same time?</li></ul><ul><li>Have you ever managed F&amp;B operations for events, pop-ups, kiosks, or food trucks?</li><li>What is the largest team size you have managed at once (FOH + BOH)?</li><li>Do you have knowledge of Dubai Municipality food safety requirements (PIC, HACCP, SOPs)?</li><li>What is your expected monthly salary?</li></ul>

Store Supervisor – Hangry Joe’s Hot Chicken & Wings (Dubai)

Join Hangry Joe’s Hot Chicken & Wings and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hangry Joe’s Hot Chicken & Wings

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Store Supervisor – Hangry Joe’s Hot Chicken & Wings (Dubai)