Qureos Mentor

Hariansh Engineering

Job OverviewWe are seeking a passionate and skilled SOLIDWORKS Technical Support &amp; Training Engineer to join our team. In this role, you will be responsible for delivering post-sales technical assistance, conducting product training, resolving software-related issues, and ensuring successful adoption of SOLIDWORKS and its ecosystem by our clients. You will serve as the key technical bridge between customers, internal teams, and Dassault Syst&egrave;mes to drive client satisfaction and success.Key Responsibilities1. Post-Sales Technical Support &amp; Troubleshooting<ul><li>Provide prompt technical assistance to customers using SOLIDWORKS and related solutions (Simulation, PDM, 3DEXPERIENCE).</li><li>Troubleshoot installation, activation, licensing, modeling, performance, and configuration issues.</li><li>Deliver support via calls, emails, screen sharing, and remote tools.</li><li>Document all cases, solutions, and feedback in internal systems and Dassault&rsquo;s SR portal.</li><li>Collaborate with Dassault Syst&egrave;mes for escalated issues and ensure resolution.</li></ul>2. On-Site Customer Support &amp; Implementation<ul><li>Visit client sites for installation, system setup, validation, and troubleshooting.</li><li>Support deployment and configuration of SOLIDWORKS products and add-ons.</li><li>Ensure smooth transition from sales to implementation with hands-on onboarding support.</li></ul>3. Training &amp; Enablement<ul><li>Conduct standard/customized training sessions (classroom &amp; virtual) on SOLIDWORKS CAD, Simulation, PDM, etc.</li><li>Train customer teams on best practices, workflows, and advanced features.</li><li>Create/update training materials, guides, and quick-start documentation.</li><li>Promote adoption of new features and updates.</li></ul>4. Customer Success &amp; Relationship Management<ul><li>Build strong relationships with clients through proactive technical engagement.</li><li>Monitor product usage to ensure ROI and customer success.</li><li>Recommend workflow improvements and optimizations.</li><li>Relay customer feedback, bug reports, and suggestions to internal and Dassault teams.</li></ul>5. Internal Collaboration &amp; Process Improvement<ul><li>Collaborate with sales/marketing teams for presales demos, proposals, and solution positioning.</li><li>Share insights from customer interactions to enhance knowledge bases and training processes.</li><li>Contribute to internal team growth through documentation and knowledge-sharing.</li></ul>Key Skills &amp; Competencies<ul><li>Proficiency in SOLIDWORKS (Part, Assembly, Drawing, Surfacing, Sheet Metal, etc.).</li><li>Strong grasp of mechanical design principles and material properties.</li><li>Excellent troubleshooting and analytical skills in CAD environments.</li><li>Working knowledge of system hardware and Windows OS.</li><li>Strong communication, interpersonal, and presentation skills.</li><li>Self-driven, time management, and ability to work independently.</li><li>Willingness to travel across Mumbai, Thane, and Navi Mumbai.</li></ul>Preferred Skills<ul><li>SOLIDWORKS certifications (CSWA, CSWP, or higher).</li><li>Exposure to SOLIDWORKS Simulation, PDM, or 3DEXPERIENCE platform.</li><li>Experience in CAD technical support, customer success, or training.</li><li>Familiarity with ticketing systems, support portals (Dassault SR system), or CRM tools.</li></ul>Job Type: Full-timePay: &#8377;216,969.09 - &#8377;1,106,947.75 per yearWork Location: In person

SOLIDWORKS Technical Support & Training Engineer

Job DescriptionWe are seeking a passionate and detail-oriented Simulation Engineer to join our engineering team. The ideal candidate will act as a structural solution specialist in Computational Structural Mechanics, working with advanced simulation tools to deliver high-quality engineering solutions.Key Responsibilities:<ul><li>Provide structural solutions using ANSYS Mechanical with focus on implicit analysis.</li><li>Act as a solution specialist in Computational Structural Mechanics using tools such as ANSYS Mechanical and APDL.</li><li>Communicate effectively and align with project requirements to ensure successful execution.</li><li>Plan simulation activities and define simulation strategies aligned with project needs.</li><li>Perform structural simulations, analyze results, and prepare detailed reports with conclusions and recommendations to improve product performance.</li><li>Conduct problem background research, hand calculations, and collaborate with domain experts to bridge knowledge gaps.</li><li>Ensure timely and high-quality deliverables for assigned projects.</li><li>Stay updated with the latest advancements in simulation technologies and methods.</li><li>Build and strengthen long-term relationships with clients and stakeholders.</li><li>Support internal efforts in expanding customer accounts.</li></ul>Desired Candidate Profile:<ul><li>Experience: 0&ndash;4 years of relevant CAE experience. Hands-on expertise in ANSYS Mechanical; experience with APDL scripting is an advantage.</li><li>Strong knowledge of Non-linear Static, Transient, Linear Dynamics, and Fatigue analysis.</li><li>Familiarity with Python programming is an added plus.</li><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree in Computational Mechanics or related fields in Mechanical Engineering.</li><li>An engaging personality with strong engineering curiosity and a willingness for continuous learning.</li><li>Excellent organizational skills, sense of urgency, and strong follow-up abilities.</li></ul>Job Type: Full-timePay: &#8377;285,236.98 - &#8377;1,202,156.27 per yearWork Location: In person

FEA Engineer

Join Hariansh Engineering and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hariansh Engineering

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SOLIDWORKS Technical Support & Training Engineer

FEA Engineer