Qureos Mentor

Harmony Health Care Long Island

<div><div><div><b>OUR VISION</b></div><div>
To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time.</div><div><b>
OUR MISSION</b></div><div>
To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care.</div><div><b>
OUR VALUE PROPOSITION</b></div><div>
To provide whole person care that will ensure that all patients have access to primary, specialty and social health care to achieve and maintain optimal wellness at a transparent and affordable cost.</div><div></div><div><b><br>
JOB TITLE:</b> Support Technician</div><div></div><div><b><br>
REPORTS TO:</b> Director of Information Technology</div><div></div><div><br>
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><br>
<div></div><ul><li>
Respond to help desk tickets and other requests for technical assistance from employees</li><li>
Diagnose and fix problems with computer systems, printers, software, and other peripheral devices.</li><li>
Work on issues ranging from password resets to more complex network problems.</li><li>
Set up new computers, mobile devices, and other equipment for users. They also install, update, and manage software and drivers.</li><li>
Perform regular maintenance to ensure networks, hardware, and systems are running correctly and efficiently.</li><li>
Monitor systems and devices for potential security threats.</li><li>
Document and update knowledge bases using details of user inquiries, resolved issues, and troubleshooting steps for future reference.</li><li>
Collaborate with other IT members and escalate complex issues to higher-level IT staff or MSP groups.</li><li>
Train employees on how to operate new hardware and software effectively and follow security best practices.</li><li>
Manage user accounts and permissions: Create, modify, and delete user accounts and manage access rights to maintain security and compliance.</li><li>
Perform PC maintenance, hardware and software installation and upgrades, equipment salvages and inventory tracking.</li><li>
</li><li>
Setup, configure and troubleshoot printers. Job requires the ability to lift, move and relocate equipment, monitors, and peripherals that may weight up to 50lbs each.</li><li>
Adhere to all company policies and procedures.</li><li>
Maintain equipment inventory and related documents.</li><li>
Perform all other tasks as assigned or required.</li></ul><div></div><div><b><br>
QUALIFICATIONS:</b></div><br>
<div></div><ul><li>
High school diploma / GED</li><li>
CompTIA A+ certification preferred</li><li>
Able to work independently or as part of a team.</li><li>
A strong understanding of computer hardware, software, networking, and operating systems like Windows, macOS, and Linux.</li><li>
Excellent analytical and diagnostic skills to identify the root cause of an issue and determine the best solution.</li><li>
The ability to explain complex technical concepts clearly to non-technical users, both verbally and in writing.</li><li>
The ability to manage multiple support tickets simultaneously and prioritize tasks effectively.</li><li>
Strong interpersonal skills, patience, and a helpful demeanor to assist frustrated or confused users.</li><li>
</li><li>
Valid NYS Driver&rsquo;s License and vehicle.</li><li>
Able to lift 50lbs.</li></ul><div></div><div><b><br>
SALARY</b>: $35,000 to $45,000 annually</div><div></div><div><b><br>
MORE INFORMATION</b>: This is a non-exempt position.</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div></div></div><p></p>

IT SUPPORT TECHNICIAN

<p></p><div><div><p><b>OUR VISION</b></p><p>
To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time.</p><p></p><p><b><br>
OUR MISSION</b></p><p>
To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care.</p><p></p><p><b><br>
OUR VALUE PROPOSITION</b></p><p>
To provide whole person care that will ensure that all patients have access to primary, specialty and social health care to achieve and maintain optimal wellness at a transparent and affordable cost.</p><p>
The Harmony Healthcare Long Island, formerly known as (Long Island Federally Qualified Health Center or LIFQHC) is a non-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County: Roosevelt, Elmont, Hempstead, Freeport, Oceanside, and New Cassel/Westbury. In addition, the Harmony Healthcare Long Island has 3 school-based health centers, WIC offices (Special Supplemental Nutrition Program for Women, Infants, and Children) in 3 locations, and a Health Home Care Coordination program. As federally qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency or immigration status.</p><p>
The Harmony Healthcare Long Island offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more.</p><p></p><p><b><br>
JOB TITLE:</b> Facilities Assistant - Temporary</p><p>
 <b>REPORTS TO:</b> Facilities Manager</p><p>
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position.</p><p></p><p><b><br>
RESPONSIBILITIES:</b></p><ul><li>
Responsible for day-to-day facility maintenance &amp; cleaning</li><li>
Responsible for the maintenance of structural surfaces</li><li>
Assist with general maintenance, to include painting and other light construction duties</li><li>
Participates in installation and maintenance of furnishings as directed</li><li>
Responsible for various building projects as directed</li><li>
Participates in any reconstruction or renovation as directed</li><li>
Assist Fire and Safety program as directed</li><li>
Arrange for meeting setup and refreshments as needed</li><li>
Monitor all work order requests logged through Track-it and ensure that appropriate action is taken within agreed timescales to ensure a high level of patient satisfaction</li><li>
Manage complaints received by Health Center to ensure that the Company's credibility with the customer is managed and where possible enhanced</li><li>
Carry out other projects and/or duties that may be assigned from time to time</li><li>
When needed, may help set up and wrap special events</li><li>
May be required to run various errands within the health center radius</li><li>
Support facilities projects on a regular basis</li><li>
Delivers Results &ndash; takes accountability, ensuring productive, efficient execution against priorities</li><li>
Ability to work flexible schedule when necessary</li><li>
Prefer someone with a strong sense of their surroundings and good use of discretion</li></ul><ul><li>
Works with building tenants to keep facility well serviced and maintained.</li><li>
Responsible for building systems and safety equipment to ensure optimal operation and performance.</li><li>
Participate in client meetings/conference calls as needed.</li><li>
Performs occasional hands-on maintenance and repair of facilities and equipment. (Electrical, plumbing, painting, carpentry, and landscaping. Assist with HVAC system and HVAC computer.)</li><li>
Provide input and feedback on future equipment selection, infrastructure allocation and performance standards.</li><li>
Collect data and produce routine reports and follow-up measures related to project operations.</li><li>
Identify specialty vendors and contractor for the service, maintenance and upgrades to equipment as needed.</li><li>
Maintain accurate trackers and logs for vendor interactions</li><li>
Develop and execute preventive maintenance plans, spare parts, and operator&rsquo;s manuals for facilities and equipment.</li><li>
Actively recommends and participates in continuous improvement and quality activities to assure the facility and equipment meets performance standards.</li><li>
Groundskeeping: Supervising the grounds, maintaining a clean, well-kept appearance, and performing janitorial duties.</li></ul><p><b>
QUALIFICATIONS:</b></p><ul><li>
High School Diploma or equivalent preferred</li><li>
Flexibility over working hours is essential for this role</li><li>
A willingness to change with the company requirements, and a desire to continually improve the services and facilities on offer</li><li>
Knowledge in using a computer and reports where interpretation is required</li></ul><ul><li>
3+ years of maintenance, facilities, or handy-work experience</li><li>
Requires a hands-on, self-starter that has a clear aptitude for the systems, mechanics, and structural components of commercial buildings, infrastructure, and maintenance, including such as utilities HVAC, electrical, mechanical, and plumbing systems</li><li>
Multi-task oriented, ability to perform well in a fast-paced environment</li><li>
Must be open to Travel 30%</li><li>
Must be available on an on-call 24-7 basis to promptly resolve urgent needs of facilities at existing restaurants</li><li>
Organization skills, attention to detail</li><li>
Good verbal, writing, planning and evaluation skills required.</li><li>
Excellent communication, interpersonal skills; while maintaining professionalism, tact.</li><li>
Must have valid New York State Driver's license.</li></ul><p><b>
SALARY:</b> Commensurate with experience</p><p><b>
MORE INFORMATION</b>: This is a non-exempt position.</p><p>
The Harmony Healthcare Long Island provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The Harmony Healthcare Long Island shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.</p></div></div>

FACILITIES ASSISTANT - Temporary

Join Harmony Health Care Long Island and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Harmony Health Care Long Island

ABOUT_COMPANY

IT SUPPORT TECHNICIAN

FACILITIES ASSISTANT - Temporary