CLINICAL QUALITY COORDINATOR

OUR VISION

To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time.

OUR MISSION

To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care.

OUR VALUE PROPOSITION

To provide whole person care that will ensure that all patients have access to primary, specialty and social health care to achieve and maintain optimal wellness at a transparent and affordable cost.

The Harmony Healthcare Long Island is a non-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County: Roosevelt, Elmont, Hempstead, Freeport, Oceanside, and New Cassel/Westbury. In addition, the Harmony Healthcare Long Island has 4 school-based health centers, WIC offices (Special Supplemental Nutrition Program for Women, Infants, and Children) in 3 locations, and a Health Home Care Coordination program. As federally qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency or immigration status.

The Harmony Healthcare Long Island offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more.

POSITION SUMMARY:
The Clinical Quality Coordinator is responsible for developing and implementing quality management processes designed to monitor and improve clinical effectiveness through systems-based strategies and interventions. The CQ coordinator will utilize a patient centered approach and will directly interface with physicians, health care teams, patients and their families in coordinating the patients' care. The CQC will also assist with collection, dissemination and coordination of patient data and information to ensure effective quality management, clinical operations, as well as maximizing provider performance with payer contracts.

• Supports the development and implementation of quality improvement interventions and audits and assists in resolving deficiencies that impact plan compliance to regulatory and accreditation standards.
• Drives key quality improvement projects requiring the ability to work effectively in a matrix environment in order to receive needed data that reflects the overall health of the patient population.
• Synthesize, sort, format data, and generate ad-hoc reports. Present data to each of their assigned primary care practices.
• Partner with Nurse Educator to ensure flow of information for communication and education of staff based on data and findings.
• Performs research regarding public health issues including, but not limited to, wellness and preventive health care.
• Ability to effectively communicate public health issues clearly and concisely, both verbal and in writing.
• Knowledge of Microsoft Office software, i.e., WORD, Excel, Outlook, Access or other database preferred.
• Contributes to the teamwork within and between departments. Regularly attends and participates in meetings with coworkers and practice staff. Provides constructive ideas, suggestions and feedback in a positive manner. Works collaboratively with co-workers to effectively resolve issues that impact departmental or hospital operations.
• Monitor and correct patient attribution to the practice and the care teams within the practice.
• May require some weekend or evening work.
• Other duties as assigned.

QUALIFICATIONS:

• A Bachelors Degree from an accredited college or university with major course work in Health, Education, Public Health, Community Health, Communications, or related field or equivalent experience is preferred.
• Certified and active Chronic Disease Self-Management Leader/Master Trainer is preferred.
• 2 years of experience in a service oriented position.
• Proficient in Microsoft office suite: Word, Excel, Power Point, and Outlook
• Past experience working with electronic medical records is required.
• Bilingual English/Spanish or Haitian Creole is preferred
• Proven problem-solver with ability to multi-task.
• Excellent communication, interpersonal and customer service skills.
• Knowledge of public health practices and procedures and collaborative management techniques.

SALARY: $45,000- $55,000

MORE INFORMATION: This is a full-time, non-exempt, in-person position, Monday through Friday, based at our Administrative Office located at 400 Oak Street, Suite 104, Garden City, NY 11530.