Qureos Mentor

Hassaan Academy

We are Hiring office-Based Male Quran TutorsRequirements:&middot; Proficiency in Tajweed&middot; Ability to teach kids &amp; Adults&middot; Excellent English speaking&middot; You have to sign 12 Months Agreement&middot; Health InsuranceDetails:&middot; Working Days Monday to Friday&middot; Timing 8:30 PM to 1:00 AM (4.5 Hours)&middot; Free 5 Days TrainingInterview Timing: 5:00 PM to 7:00 PMContact No: +92 310 0300 989Address: Main Road Korangi #02 HBL Building 2nd Floor near Askari BankJob Type: Full-timeWork Location: In person

Male Quran Teacher

Customer Service Representative (CSR)Location: Main Road Korangi #02, KarachiSalary &amp; Benefits: . PKR 40,000 &ndash; 50,000 (based on experience &amp; skills) . Yearly Paid leaves . Health InsuranceContact: +92 310 0300989Job Responsibilities:<ul><li>Manage and respond to new and existing leads promptly and professionally through chat and other communication channels.</li><li>Coordinate and schedule new and ongoing classes based on teacher availability.</li><li>Oversee daily operational tasks to ensure smooth academy functions.</li><li>Handle billing procedures, including maintaining accurate and up-to-date fee records for all students.</li><li>Build and maintain strong relationships with students, parents, and teachers to ensure satisfaction and trust.</li><li>Prepare and manage monthly performance and progress reports for students and overall academy operations.</li><li>Ensure all communications and tasks are completed with professionalism, accuracy, and timely delivery.</li></ul>Requirements:<ul><li>Fluent English speaking and writing skills (confident communication is a must).</li><li>UK accent will be highly preferred</li><li>Strong soft skills, including empathy, patience, and effective query handling.</li><li>Excellent problem-solving abilities and the ability to think on your feet.</li><li>Professional demeanor and a proactive approach to customer support.</li><li>Fast typing speed for efficient real-time chat communication.</li></ul>Working Hours:<ul><li>Monday to Friday: 2:00 PM &ndash; 10:00 PM</li><li>Saturday: 2:00 PM &ndash; 6:00 PM (Half Day)</li></ul>Office Address:Main Road Korangi #02, HBL Building, 2nd Floor, Near Askari Bank (Nearby will be Preferred)Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR) Female

Job Responsibilities:<ul><li>Handle new leads and admissions: Guide potential students and parents through the enrollment process with proper follow-up.</li><li>Manage existing and new students &amp; parents: Provide ongoing support, resolve queries, and ensure a smooth academic experience.</li><li>Fee management: Ensure timely fee collections within assigned dates and maintain proper records.</li><li>Build and maintain strong relationships: Maintain regular communication with parents and students to ensure trust and satisfaction.</li><li>Coordinate with teachers &amp; management: Share updates regarding student progress, concerns, or special requests.</li><li>Maintain student records: Keep updated data of admissions, attendance, fee status, and feedback.</li><li>Resolve conflicts or concerns: Address complaints professionally and provide effective solutions.</li><li>Upsell additional courses/services: Recommend suitable advanced courses when needed.</li><li>Track performance: Prepare daily/weekly reports on leads, admissions, and student satisfaction.</li><li>Ensure quality service: Maintain professionalism and represent the academy positively at all times.</li></ul>Job Requirements:<ul><li>Fluent English speaking (must).</li><li>Strong convincing power, soft skills, strong communication &amp; negotiation skills.</li><li>Customer relationship experience preferred.</li><li>MBA in Customer Relationship, Marketing, or relevant field preferred.</li><li>Ability to multitask and work under pressure.</li><li>Strong follow-up skills and a positive attitude.</li><li>Basic computer proficiency (Google Sheets, CRM, WhatsApp, Zoom, etc.)</li></ul>Job Details:<ul><li>Timing: 2:00 PM to 10:00 PM</li><li>Salary: Rs. 40,000 to 50,000 (depending on skills &amp; experience)</li><li>Benefits:</li><li>Health Insurance</li><li>Annual Paid Leaves</li><li>Professional Growth Opportunities</li><li>Friendly Work Environment</li></ul>Office Address: Main Road Korangi #02, HBL Building, 2nd Floor, Near Askari BankContact Number: +92 310 0300 989Interview Timing: 5:00 PM to 9:00 PMJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative – Online Teaching Services

Job Title: Customer Service Representative &ndash; Quran Teaching ServicesLocation: Korangi Job Type: Full-TimeAbout the Company:Hassaan Academy is a respected provider of Quran teaching services, committed to delivering high-quality religious education to students around the world. Our mission is to promote the understanding and recitation of the Quran through online and in-person teaching sessions. We are seeking a compassionate and dedicated Customer Service Representative to join our team and help us achieve our mission.Job Description:The Customer Service Representative will be the first point of contact for potential and current students and their families. This role requires excellent communication skills, patience, and a deep understanding of the services we provide. The ideal candidate will be empathetic, detail-oriented, and passionate about supporting students in their Quranic education journey.Key Responsibilities:<ul><li>Customer Support: Handle inquiries from prospective students and their families via phone, email, and chat, providing detailed information about our Quran teaching services.</li><li>Enrollment Assistance: Guide students and their families through the enrollment process, helping them select appropriate courses and scheduling classes.</li><li>Issue Resolution: Address and resolve any issues or concerns students or their families may have, ensuring a positive experience.</li><li>Follow-Up: Conduct follow-up communication with students to ensure satisfaction and address any ongoing needs or concerns.</li><li>Scheduling: Assist in coordinating class schedules between students and teachers, ensuring timely and efficient communication.</li><li>Feedback Collection: Collect feedback from students and families to help improve our services.</li><li>Record Keeping: Maintain accurate records of student interactions, enrollment details, and feedback in our customer management system.</li><li>Team Collaboration: Work closely with the teaching staff and management to ensure seamless service delivery and address any operational challenges.</li><li>Promotion: Inform potential customers about any special offers, promotions, or new courses available.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent. A degree in Islamic Studies, Education, or a related field is a plus.</li><li>Experience: Previous experience in customer service, preferably in an educational or religious setting.</li><li>Skills:</li><li>Strong verbal and written communication skills.</li><li>Proficiency in using customer service software and CRM systems.</li><li>Ability to manage multiple tasks and prioritize effectively.</li><li>Empathy, patience, and a strong commitment to customer satisfaction.</li><li>Basic understanding of Quranic teachings and Islamic practices.</li><li>Language: Fluency in [Language(s)], with proficiency in Arabic being a strong advantage.</li></ul>Office Location: Main Road Korangi #02 HBL Building 2nd FloorJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per month

CSR for Quran Teaching services

Join Hassaan Academy and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hassaan Academy

ABOUT_COMPANY

Male Quran Teacher

Customer Service Representative (CSR) Female

Customer Service Representative – Online Teaching Services

CSR for Quran Teaching services