We’re Hiring! Customer Support Representative (CSR)

We are looking for a responsible and motivated Customer Support Representative (CSR) to handle student support, admissions, and coordination for our online teaching services.

Key Responsibilities

• Handle queries from existing students and parents regarding classes and schedules
• Manage new leads, admissions, and provide complete course information
• Schedule trial classes and regular sessions with teachers
• Handle rescheduling and replacement classes
• Maintain student records using Google Sheets / CRM
• Follow up with parents regarding fees
• Resolve complaints professionally and escalate serious issues
• Prepare daily and weekly reports of leads and support activities

Requirements

• Good English communication skills (spoken & written)
• Basic knowledge of MS Office / Google Sheets
• Strong customer dealing and follow-up skills
• Well-organized, responsible, and punctual

Salary: PKR 35,000 – 50,000 per month
Job Type: Full-time
Work Mode: On-site
Timings: 2:00 PM – 10:00 PM

Contact / WhatsApp: +92 310 0300 989

Location:
Main Korangi #02, HBL Building (2nd Floor), Near Askari Bank

Job Type: Full-time

Pay: Rs35,000.00 - Rs50,000.00 per month

Work Location: In person